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Westside Lexus

Houston, TX

4.8
7,130 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,130 reviews

March 17, 2022

Great customer service although the selection of vehicles has greatly diminished, but I would still recommend this dealership to my friends and family. More

by shahidyasin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wilber Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Westside Lexus responded

Thank you for the great review! While we apologize for our lack of available inventory, we are glad to hear that you had a successful experience working with the Westside Lexus team. Drive safely, and we hope to earn your business again down the road!

March 17, 2022

Best service ever! Great friendly, knowledge people in service and in sales. Would not go elsewhere. More

by ppatteson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathleen Arms
Mar 17, 2022 -

Westside Lexus responded

Thank you for your confidence in the Westside Lexus team! We are thrilled to see your five-star review.

March 17, 2022

I am extremely happy with my brand new RX350 car I purchased last month . Hai Do was knowledgeable about the vehicles and he gave me excellent customer service . Thank you again ! More

by CRYSTALNG27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hai Do
Mar 17, 2022 -

Westside Lexus responded

Congratulations on your new Lexus RX 350! We are thrilled that you were so well taken care of throughout the process and we will pass along your positive feedback. Thank you from all of us at Westside Lexus!

March 16, 2022

Great staff and very helpful. Service my car there and just bought one there also. More

by QVAN85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Goldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Westside Lexus responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Westside Lexus team. Drive safely, and we hope to see you back!

March 16, 2022

Thank God n proud to be in the Lexus family. #1 dealership. Great peoples n best service. More

by smreece2002
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Harbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Clements
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Catalina Kurdiyeh- 5 stars
Mar 17, 2022 -

Westside Lexus responded

Thank you for the great review! We appreciate your business and are happy to hear that you are confident in the Westside Lexus team to get the job done. Drive safely, and we hope to see you back!

March 16, 2022

Very professional people. They do excellent work whenever I pass by for any thing. Thank you More

by Jose Merino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catalina Kurdiyeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Westside Lexus responded

Thank you for the great review, Jose! We are happy to have you as a Westside Lexus customer and we hope to welcome you back in the future. Enjoy the ride!

March 16, 2022

Best dealership I been at clean friendly very knowledgeable salesmen and they will to go out of there way to make customer happy . More

by jerryvierus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wasaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Westside Lexus responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with the Westside Lexus team. Drive safely, and we hope to see you back next time!

March 16, 2022

Great experience from start to finish! Very Classy dealership that takes care of its customers. More

by joshwayne330
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Johnson
Mar 17, 2022 -

Westside Lexus responded

Hi Josh - This feedback means a lot to us! Thank you for choosing Westside Lexus and for stopping by to share your experience with our team. Safe travels ahead!

March 15, 2022

A very neat well run dealership . The great thing there is not any pressure sales. I will recommend you to all my friends. Thanks for being so professional. More

by Dkoester
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wasaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2022 -

Westside Lexus responded

Thank you for the glowing review about our dealership and customer service! We're glad we're running the excellent business we strive for, and we appreciate your support. Safe travels and see you next time! - your friends at Westside Lexus

March 15, 2022

Customer service has improved 100%. Andrew Tran is outstanding. Love our cars. Look forward to doing more business. More

by SMILELUCK7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Tran
Mar 15, 2022 -

Westside Lexus responded

It means a lot to hear that you're satisfied with our service. Thank you for mentioning Andrew and rating Westside Lexus five stars! We hope you continue to enjoy your vehicle and look forward to working together in the future.

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