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Westside Lexus

Houston, TX

4.8
7,117 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,118 reviews

December 26, 2021

Very helpful and made the experience of buying Ia card a pleasure. Our salesman was great! More

by Celine Hecht
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Mata
Dec 26, 2021 -

Celine Hecht responded

Our salesman was great and made the experience of buying a car a pleasure!

Dec 27, 2021 -

Westside Lexus responded

Thank you, Celine, for the wonderful review! We are glad that our team made your purchase a seamless experience. Your business is much appreciated by the entire crew here at Westside Lexus!

December 25, 2021

Very positive experience. Merrell was exceptional salesman in handling his customers and walking them through the process. More

by Badr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Westside Lexus responded

It's great to hear that you had a positive experience with the Westside Lexus team! We are glad that Merrell was kind and wonderful to work with. See you next time you need us!

December 25, 2021

Clean,bright, & friendly. No high pressure. Great service department with nice waiting area. Quality cars. I love my new Lexus! More

by altman49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwar Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Westside Lexus responded

Congrats on your new Lexus! We are glad that you enjoyed your purchase experience here at Westside Lexus! It's great that your visit went smoothly. Happy driving!

December 25, 2021

I have been a loyal Toyota fan many years. I finally upgraded to an Lexus I worked with Frank Mata was such as delight to work is very knowledgeable and knew this was significant upgrade for me. He took More

by FACAB7079
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Mata
Dec 27, 2021 -

Westside Lexus responded

We are thrilled that your recent experience was so positive and successful! Thank you for choosing Westside Lexus and for highlighting the help you received from Frank and Manuel. Safe travels in your new car!

December 25, 2021

Clean And open coffee bar Organized dealership Good Clean And open coffee bar Organized dealership Good customer service Easy financing Experience agents Thank you More

by nekypretty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Solomon. John loving. , Kathleen Arms
Dec 27, 2021 -

Westside Lexus responded

Thanks for sharing your positive feedback! We are glad that your service experience went well and that our team was organized and easy to work with. Your 5 star review is so appreciated!

December 25, 2021

Ultimate Professionals. John Loving and Lauren Goldman are AWESOME... Great experience all the way around. I always recommend Westside More

by RUNMASTER45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Goldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
Dec 27, 2021 -

Westside Lexus responded

Thank you for your confidence in John, Lauren, and our team! We appreciate your business and we hope to have the opportunity to work with you again at Westside Lexus. Safe travels!

December 24, 2021

Lurie our salesman was very kind and understood what we were looking for and needed. He helped us from the beginning to the end. The process of getting the Lexus SUV was not lengthy at all. Sam helped us o More

by sharaegreen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lurie Keener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Westside Lexus responded

We're glad Lurie was such an asset throughout your buying experience, and we're even happier you got into a new Lexus SUV! Enjoy it - and thank you for allowing Westside Lexus to make it happen! Safe travels!

December 24, 2021

We are very happy and satisfied for the great customer service that we received from Westside Lexus (Sales and Service Team). More

by a_comple
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sinh Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham, Hai Do
Dec 27, 2021 -

Westside Lexus responded

We're happy that you're happy! Thank you for the glowing review of the Westside Lexus team - we'll be sure to pass the kudos along! Drive safely - we'll be here if you need us down the road!

December 24, 2021

Mark Solomon and the team at Westside Lexus made my (first) Lexus purchase simple and stress free! More

by rgcaton
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Westside Lexus responded

We are so glad that you loved working with Mark and the rest of the Westside Lexus team! It makes us happy that you are so pleased with your first Lexus.

December 23, 2021

Professional and top notch in everything they do from the moment you arrive until you leave. More

by PRUNDLE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Machann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Westside Lexus responded

We're delighted you have such confidence in our team! Thank you for the outstanding feedback and for being a valued client of Westside Lexus! Till next time!

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