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Westside Lexus
Houston, TX
7,150 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,150 reviews
December 02, 2021
Your service person Chris Nemoto and Finace JY are good. They have taken care of me. Put my license plate and sold my insurance. good. They have taken care of me. Put my license plate and sold my insurance. More
by Shen
Verified Customer
December 02, 2021
Alex Owens the sales associate helped a lot to quckly find the right car we want. We are satisfied with their services. find the right car we want. We are satisfied with their services. More
by lin40523
Employees Worked With
December 01, 2021
My experience at Westside Lexus was positive overall. The process was streamlined and John Loving was awesome. That said the finance person, Sam, I believe was fake and turned rude when he realized we weren’ process was streamlined and John Loving was awesome. That said the finance person, Sam, I believe was fake and turned rude when he realized we weren’t going to get a warranty or other add ons. He asked me as my husband was sitting next to me “is he always like this?”. He was not joking. It was like he flipped a switch and became a different person. The smile and jovial demeanor disappeared. I am sure the dealership is already aware of this so I have to include this interaction in my total analysis of the dealership. I marked off the friendliness score because of Sam. More
by JYMERCAD
December 01, 2021
The salesman and staff were great. Everything was explained in detail. Very impressive! I will be returning! explained in detail. Very impressive! I will be returning! More
by MARVIN.WHITE74
December 01, 2021
Tan was a very thorough and help sales person. I love the car I bought. He and Manuel in finance made it a smooth process. I highly recommend car I bought. He and Manuel in finance made it a smooth process. I highly recommend More
by Qkat1969
December 01, 2021
I hear people talk all the time about sale, service, etc. on their cars and think they don’t come close to Westside Lexus on their cars and think they don’t come close to Westside Lexus More
by WARREN.SAVERY
Employees Worked With
November 30, 2021
Excellent and one of a kind experience. Helped me on a great vehicle and excellent payment plan. great vehicle and excellent payment plan. More
by carlosjrcalifornia2010
November 30, 2021
Sterling was great and very helpful! We are very happy with our new Lexus and will be returning customers again! Great customer service and cars!!! with our new Lexus and will be returning customers again! Great customer service and cars!!! More
by MadisonOz
Employees Worked With
November 30, 2021
We have purchased over a dozen new Lexus’s from this dealer. Always outstanding relationships with the sales and service department. Wouldn’t think of going anywhere else. dealer. Always outstanding relationships with the sales and service department. Wouldn’t think of going anywhere else. More
by bainesmann
November 27, 2021
The dealership itself is great with all of the new renovations. Not close to me at all, but continue to return because of Louis Blackmon. renovations. Not close to me at all, but continue to return because of Louis Blackmon. More
by wright.sandy
Employees Worked With
Louis Blackmon, Nam Pham
