Back

Westside Lexus

Houston, TX

4.8
7,146 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Contact Dealership

12000 Katy Fwy

Houston, TX

77079

Directions

By Type

Showing 7,146 reviews

October 28, 2021

Mr. Kim did an excellent job. I was new to Lexus and he provided wonderful information that helped me make what I believe was the best decision! More

by dawn0918
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Jessee
Oct 28, 2021 -

Westside Lexus responded

Hi Dawn - We are thrilled that you felt satisfied and confident in your purchase! Thank you for choosing Westside Lexus and for taking the time to leave us a review. Safe travels in your new car!

October 28, 2021

Very clean facility! Friendly and helpful sales associates! Didn’t feel rushed and all needs were handled! More

by rosenfield68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

Westside Lexus responded

Thank you for the great review! We appreciate your support and are thrilled to hear that you had such a pressure-free purchase experience working with the Westside Lexus team. Drive safely, and we hope to see you back again down the road!

October 27, 2021

Both Mr Tan and Mr Gomez gave us a very warm welcome and provided us with sound advice More

by rosario57andfamily
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tan Huynh
Oct 28, 2021 -

Westside Lexus responded

We're thrilled to hear our staff welcomed you into the Westside Lexus dealership and made sure all your questions were answered. Please let us know if there is anything else the team can do for you. Safe travels!

October 26, 2021

I bought my second Lexus from Westside as my experience over the past 11 years has always been positive. I appreciate the support I received while choosing my new vehicle. I changed my mind multiple time More

by A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Margolis
Oct 27, 2021 -

Westside Lexus responded

We really appreciate your business here at Westside Lexus, and we wish you congratulations on your newest Lexus. We are glad that our team made your purchase a seamless one, and we'll see you again next time.

October 26, 2021

Made it very easy to purchase my vehicle. Would definitely recommend going there again next time I buy More

by liltimster23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tan Huynh
Oct 26, 2021 -

Westside Lexus responded

It makes us so happy to hear that our team made your purchase an easy one! We appreciate the kind words, and we'll see you again next time here at Westside Lexus.

October 26, 2021

Great people first class service always a great experience. I would not buy A Lexis anywhere else More

by Gary_Purcell
Recommend Dealer
Yes
Employees Worked With
Mike Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2021 -

Westside Lexus responded

Thank you for taking the time to review us, Gary! We appreciate your support and are happy to hear that you had such a successful purchase experience working with the Westside Lexus team. Drive safely, and we hope to see you back next time!

October 25, 2021

Ask for Catalina she’ll take good care of you! She makes sure to keep you in the loop about everything that’s going on with your purchase. More

by elbida3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Catalina Kurdiyeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Westside Lexus responded

Thank you for the five stars! We love to see happy customers at Westside Lexus and appreciate your business. We'll make sure to share your compliments with Catalina for helping us leave a great impression! Until next time!

October 24, 2021

Professional, hard-working and customer centric staff. Wonderful experience every time. Won’t buy a car anywhere else! More

by KCMCMORDIE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Westside Lexus responded

Thanks for the excellent review of Westside Lexus! We're so pleased that our team delivered a top notch purchasing experience. To have earned your business means the world!

October 24, 2021

Westside Lexus provides great customer service. We love Mary Margaret! She is attentive to our needs. More

by AMELANCON1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Westside Lexus responded

We'll gladly share with Margaret that her excellent customer service earned us this kind review! Thank you for taking the time to share your enthusiasm for Westside Lexus, and we look forward to seeing you again soon!

October 24, 2021

Very Satisfied with the purchase process. Very happy with the new 2022 Lexus, black line edition. More

by Stanley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Westside Lexus responded

We are delighted to know that our team made your car-buying experience a great one, Stanley! Thanks for supporting Westside Lexus and congrats on your car!

...
278
...