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Westside Lexus

Houston, TX

4.8
7,137 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,137 reviews

September 16, 2021

Mike Nelson was incredible to work with. Very thorough knowledgeable professional and a pleasure to work with. Best People Best Service! More

by DRFoster11
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Westside Lexus responded

Thank you for sharing your positive feedback! We appreciate your business and will certainly pass along your kudos to Mike. If there is anything we can do to earn your five stars, please don't hesitate to reach out. Take care! James Breaux - General Sales Manager - 1 (281) 558-3030

September 15, 2021

Mr Joey Broussard was great and also Mark Solomon. I will refer my friends and family More

by daisycastelli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Westside Lexus responded

Thank you for the great review and recommendation, Daisy - the entire Westside Lexus team appreciates it! See you next time!

September 15, 2021

Thank you for the professionalism displayed at Westside Lexus in the process of buying a car In addition extreme professionalism is displayed in servicing a car. More

by DIANAEKIZIAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Machann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Tran, Alex Ruata
Sep 15, 2021 -

Westside Lexus responded

Diana, thanks so much for the great review! We're thrilled to hear that our team was professional and helpful throughout your purchase. See you next time at Westside Lexus!

September 15, 2021

Good service, attention to details and very thorough explanation of all the functions and accessories. More

by rodrigomcardoso
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Westside Lexus responded

Thank you for the stellar feedback, Rodrigo, and for taking your business to Westside Lexus! It is truly our pleasure to serve you. Take care!

September 15, 2021

Saleswomen was very kind and i got good answered. Very helpful. I will recommend westside Lexus to my friends More

by elin3488
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Westside Lexus responded

Thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with the Westside Lexus team. Drive safely in your new vehicle, and we hope to see you back again down the road!

September 15, 2021

My experience was awesome. The car salesman’s knew how much I wanted the car. More

by CHLOEJONES9116
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Westside Lexus responded

Chloe, thank you for taking the time to share! We are thrilled to hear that you had such an enjoyable experience working with the Westside Lexus team. Drive safely in your new vehicle, and we hope to see you back!

September 15, 2021

Laura was friendly and efficient she made sure that I was informed and she got the job done. More

by eric@eccsvox.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Buck
Sep 15, 2021 -

Westside Lexus responded

Thank you for the five stars! We are happy to see Laura made your visit to Westside Lexus a positive experience. See you soon!

September 15, 2021

MJ was kind and professional. Doug knew the car well, provided service documents when we came in the door and seemed genuinely committed to represent Westside Lexus with integrity. More

by rwykes@hilcorp.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MJ Rizvi
Sep 15, 2021 -

Westside Lexus responded

We are thrilled that you had such a positive experience with MJ and the team! Thank you for choosing Westside Lexus and for taking the time to review our work. Safe travels!

September 13, 2021

I was very pleased with the education I received from John Loving, Internet manager before and after the new car was delivered. He was very through and felt much better about all of the technology on thi More

by bankwu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Westside Lexus responded

This is a great review to read! We're happy that John could take great care of you. Thanks for trusting our team to take care of you. See you next time at Westside Lexus!

September 12, 2021

Good experience with the dealership. Process was pretty efficient and quick. Cars are in good condition and the people working there were friendly. Overall was happy about the experience. More

by Ehab
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2021 -

Westside Lexus responded

We are delighted to see that your experience with us has been a great one. Thanks for supporting Westside Lexus!

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