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Westside Lexus
Houston, TX
7,031 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,031 reviews
August 14, 2021
All the staff are nice, friendly and professional but JLo was great. I don't remember the finance guy name but he was great also. Thanks for the service was great. I don't remember the finance guy name but he was great also. Thanks for the service More
by SHAMICAS
Verified CustomerEmployees Worked With
August 14, 2021
Always professional and courteous interactions. Service department is helpful and straightforward with services needed and provided. Loaner vehicles are a huge plus. Waiting area is very nice. Entire proce department is helpful and straightforward with services needed and provided. Loaner vehicles are a huge plus. Waiting area is very nice. Entire process is hassle-free. More
by salasman
August 13, 2021
Yes we will return to Steve in a few weeks for another new car. He was great and I would recommend him to others. Thank you new car. He was great and I would recommend him to others. Thank you More
by E_A_ramos
Employees Worked With
August 13, 2021
Desmond Johnson is awesome. He took time to explain everything to me and answered all my questions. Good customer service, very patient. He is the best. everything to me and answered all my questions. Good customer service, very patient. He is the best. More
by NONYECN
Employees Worked With
Desmond Johnson
August 13, 2021
David did a great job putting me in the perfect car for my family! I received top notch service from the Westside Lexus team. Thank You! my family! I received top notch service from the Westside Lexus team. Thank You! More
by jrorystewart
Employees Worked With
August 13, 2021
I had a great experience! The staff was very helpful, there was no pressure to make the purchase, the facility was very clean, and best of all I got a great deal! there was no pressure to make the purchase, the facility was very clean, and best of all I got a great deal! More
by M_LUNSFORD
August 13, 2021
A good dealership with special sales person, and service person taking care of us with cheerful and efficent attitude We unfortunately need to use the Collison service and foundwork with, friendly and the person taking care of us with cheerful and efficent attitude We unfortunately need to use the Collison service and foundwork with, friendly and the easy to understanding More
by Bob0204
August 13, 2021
Very smooth and easy process. No xx, very professional but also very friendly. Great vibe. Thanks Mr. Jessee Best car experience I've had to date. but also very friendly. Great vibe. Thanks Mr. Jessee Best car experience I've had to date. More
by robin_crrll
Employees Worked With
Kim Jessee, Nam Pham
August 13, 2021
Friendly staff! Customer satisfaction and making sure the customer gets what’s best matters more than anything else! We left being satisfied with our purchase! customer gets what’s best matters more than anything else! We left being satisfied with our purchase! More
by AK D
August 13, 2021
Louis did a great job of helping me get A new RX 350. This time s I he 4 th vehicle that Louis had sold me. He always does a good job This time s I he 4 th vehicle that Louis had sold me. He always does a good job More
by RTennille
