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Westside Lexus

Houston, TX

4.8
7,137 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,137 reviews

August 31, 2021

I’ve been a customer at Westside Lexus since 1993 and would not go anywhere else to buy a new car. Everything at Westside, including the people, is always top notch. More

by Stephanie S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Gifford, Nellie
Sep 01, 2021 -

Westside Lexus responded

Thank you for giving Westside Lexus such a great shoutout. We are grateful to have you as a customer, Stephanie, and wish you the best in your new ride. Enjoy!

August 31, 2021

Doug Philips has sold me 14 cars this experience was no different 1st rate. Doug made process easy. Difficult time since you so not have inventory More

by doug.campbell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Westside Lexus responded

Doug, your sincere loyalty to Doug and the Westside Lexus team is unparalleled! We're glad that during this inventory shortage Doug was still able to find you the car you were looking for. Thank you for your continued patronage and whenever you need us next, we'll be here!

August 31, 2021

David our salesman was impeccable. He was nice,very thorough,and basically went above and beyond to make us happy. This was the best car buying experience I've ever had. More

by deezy1575
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wasaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Westside Lexus responded

We're elated to hear we've set a new standard in your vehicle-buying experience! Thank you for the terrific review and for taking your business to Westside Lexus - we wish you many safe and happy miles in your new ride!

August 31, 2021

Steve Davis was extremely friendly and was willing to negotiate a fair price. All the help that was given was professional and courteous. Highly recommend this dealership More

by fortissimo101
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Davis
Aug 31, 2021 -

Westside Lexus responded

We're glad you had a top-notch experience with us, and we appreciate you taking the time to share! Drive safe - we hope to see you back at Westside Lexus again down the road!

August 31, 2021

Truly the best car dealership in Houston. Alex Owens went above and beyond to make this an enjoyable and easy experience! Will recommend this dealership to everyone I know. More

by M Willis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Westside Lexus responded

Thank you for your review of Westside Lexus! We are happy to hear your buying experience working with Alex was a positive one! We look forward to working with you again soon.

August 31, 2021

Mary Margaret and Merrell were wonderful! The y made the purchase very easy. I will recommend Westside Lexus to friends as I have in the past. More

by MOLLYROE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Westside Lexus responded

Molly, we're delighted to hear that multiple team members played a role in the success of your purchase! We're happy that we were able to make things easy for you and we can't tell you what it means to us that you'll continue to recommend Westside Lexus to friends. We're grateful for your support and we look forward to your next visit!

August 30, 2021

John Loving, Alex Owens and Manuel Gomez helped me get my dream car! They were very professional and straight forward. We were able to sign the deal within an hour of getting there. I will always recommend W More

by ArlanL.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Westside Lexus responded

Hi Arlan - We're so glad you bought your dream car at Westside Lexus! It's fantastic that John, Alex, and Manuel were all assisting you and made your purchase so efficient and simple. Thank you for recommending us and we look forward to seeing you again down the road!

August 29, 2021

The dealership is very well located, salesperson is attentive and willing to help and address questions as well as providing a very detailed explanation of all the things in the car. More

by rodrigomcardoso
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2021 -

Westside Lexus responded

Hi Rodrigo - Our team thoroughly enjoys walking you through all the wonderful features our inventory has. We're so glad that our attentive and informative care fit the bill for you and we're very glad you stopped into Westside Lexus!

August 29, 2021

Jeff was very helpful in taking the time to go over the vehicle features with me. He has great customer service. The transaction was smooth and efficient. More

by miarn04
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2021 -

Westside Lexus responded

Thank you for the great review! We are thrilled to hear that Jeff and the team delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Westside Lexus down the road!

August 29, 2021

The process of selecting and purchasing a car was professional, efficient, and made very simple by the great folks who work for Westside Lexus. I recommend this dealership to anyone looking for peopl More

by WEEDENTRACY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Catalina Kurdiyeh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2021 -

Westside Lexus responded

We are always more than happy to help. Thanks for supporting Westside Lexus and congrats on your new car!

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