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Westside Lexus

Houston, TX

4.8
7,180 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,180 reviews

September 18, 2021

Alex Winecki has been an incredible help.to me in purchasing the car I’ve been leasing from you for three years. Thanks to his help I was able to complete the transaction while sitting at my kitchen More

by mherwin
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
Sep 20, 2021 -

Westside Lexus responded

We are thrilled that you had such a convenient, top-notch experience with Alex! Thank you for giving Westside Lexus your business and your stellar review. Safe travels until we see you again!

September 17, 2021

Excellent customer serviceSalesman Alex Owens made the Excellent customer service Salesman Alex Owens made the sales process hassle free. easy and convenient More

by rogertaadaa98
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Westside Lexus responded

What great feedback! Thank you so much for shopping with us at Westside Lexus. We hope that you absolutely love your new vehicle.

September 16, 2021

Mike Nelson was incredible to work with. Very thorough knowledgeable professional and a pleasure to work with. Best People Best Service! More

by DRFoster11
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Westside Lexus responded

Thank you for sharing your positive feedback! We appreciate your business and will certainly pass along your kudos to Mike. If there is anything we can do to earn your five stars, please don't hesitate to reach out. Take care! James Breaux - General Sales Manager - 1 (281) 558-3030

September 16, 2021

Very helpful! I knew what model I was interested in and was able to ask all the questions I wanted and felt totally at ease. More

by Dodscarol
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Westside Lexus responded

We're so glad we could assist you in your vehicle search! Thank you for the kind feedback and for choosing Westside Lexus - we hope to see you again!

September 15, 2021

Saleswomen was very kind and i got good answered. Very helpful. I will recommend westside Lexus to my friends More

by elin3488
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Westside Lexus responded

Thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with the Westside Lexus team. Drive safely in your new vehicle, and we hope to see you back again down the road!

September 15, 2021

My experience was awesome. The car salesman’s knew how much I wanted the car. More

by CHLOEJONES9116
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Westside Lexus responded

Chloe, thank you for taking the time to share! We are thrilled to hear that you had such an enjoyable experience working with the Westside Lexus team. Drive safely in your new vehicle, and we hope to see you back!

September 15, 2021

Laura was friendly and efficient she made sure that I was informed and she got the job done. More

by eric@eccsvox.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Buck
Sep 15, 2021 -

Westside Lexus responded

Thank you for the five stars! We are happy to see Laura made your visit to Westside Lexus a positive experience. See you soon!

September 15, 2021

MJ was kind and professional. Doug knew the car well, provided service documents when we came in the door and seemed genuinely committed to represent Westside Lexus with integrity. More

by rwykes@hilcorp.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MJ Rizvi
Sep 15, 2021 -

Westside Lexus responded

We are thrilled that you had such a positive experience with MJ and the team! Thank you for choosing Westside Lexus and for taking the time to review our work. Safe travels!

September 15, 2021

Mr Joey Broussard was great and also Mark Solomon. I will refer my friends and family More

by daisycastelli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Westside Lexus responded

Thank you for the great review and recommendation, Daisy - the entire Westside Lexus team appreciates it! See you next time!

September 15, 2021

Good service, attention to details and very thorough explanation of all the functions and accessories. More

by rodrigomcardoso
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Westside Lexus responded

Thank you for the stellar feedback, Rodrigo, and for taking your business to Westside Lexus! It is truly our pleasure to serve you. Take care!

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