Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Westside Lexus

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
7,227 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Contact Dealership
View Awards

12000 Katy Fwy

Houston, TX

77079

Directions

By Type

Showing 7,227 reviews

October 01, 2021

First class dealership from start to finish. From sales to purchase to make ready and closing it was an A plus experience More

by JSIMS25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2021 -

Westside Lexus responded

We're so excited to have earned 5 stars and an A+ rating from you! We always aim to deliver first class service, and it's wonderful to hear we're hitting the mark. Thank you for bringing your automotive business our way, and whenever you need us next at Westside Lexus, we'll be here!

October 01, 2021

Sales department spot on. No hassle, fast, and all departments very professional. They take care of you from the beginning to the end. More

by greg@slucorealty.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2021 -

Westside Lexus responded

Hi Greg - What a great review! All of us at Westside Lexus are happy to hear that your car-buying process went smoothly and that you received five-star service. Thank you for trusting us with your business!

October 01, 2021

The updates are beautiful and service and employees always 100% accommodating, and make u feel welcome. More

by nancyp2223
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hershman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Goldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2021 -

Westside Lexus responded

Nancy - This review made us smile! Thank you for the kind feedback about our facilities and team. Hope to see you again at Westside Lexus!

October 01, 2021

Once final numbers agreed on, the loan processing was very fast. Friendly sales dealership team. More

by misaelobregon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philippe Haddad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2021 -

Westside Lexus responded

Thank you for this feedback! We are glad to hear that you had a successful purchase experience working with the Westside Lexus team. Drive safely in your new vehicle, and we hope to see you back again down the road!

September 30, 2021

Great experience. The salesman and finance officer were helpful and efficient! I will buy again. More

by crobertson8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn An
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis Blackmon
Report | Print
Sep 30, 2021 -

Westside Lexus responded

Thank you for leaving Westside Lexus a five-star review. Enjoy your new vehicle and we look forward to seeing you in the future!

September 30, 2021

Great selection at great prices with a customer oriented staff. They treat you like family royalty! More

by tdcarlisle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Davis
Report | Print
Oct 01, 2021 -

Westside Lexus responded

This review makes our day! Thank you for trusting Westside Lexus with your business, we are grateful to have you as a customer. We wish you safe and happy travels ahead!

September 30, 2021

Salesperson Mary Margaret, & support personal Nellie & others were fully versed & completely equipped to answer all our questions. More

by teresita_144
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2021 -

Westside Lexus responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful purchase experience working with Mary, Nellie, and the Westside Lexus team. Drive safely in your new vehicle, and we hope to see you back again down the road!

September 29, 2021

Ty, Alex and Sam were all terrific. Responsive. Fair. Pleasant. Helpful. Quality customer care. Honest. More

by george91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Stanberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bissonett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Winnicki
Report | Print
Sep 29, 2021 -

Westside Lexus responded

George, thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful experience working with Ty, Alex, Sam, and the team. Drive safely, and we hope to see you back at Westside Lexus!

September 29, 2021

As a long time West Side customer, y’all are fantastic! Shekhar always comes thru for us. From top to bottom the West Side team is the best I’ve ever dealt with. Thanks to all. More

by MHAJDA1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2021 -

Westside Lexus responded

Your positive review makes our day! Thanks for taking the time to recognize Shekhar and the team at Westside Lexus. We are happy to have you as a customer and look forward to your next visit!

September 28, 2021

Pleasant atmosphere with no pressure sales. They had a car we were looking for and made it easy to buy. More

by jackrschaffer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 28, 2021 -

Westside Lexus responded

We are thrilled that you found the right car here at Westside Lexus! Thank you for sharing your positive, pressure-free experience with our team. Safe travels and we hope to work with you again down the road!

1
...
294
295
296
...
723