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Westside Lexus
Houston, TX
7,034 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,034 reviews
July 24, 2021
I inquired about a Lexus IS online and was immediately reached out to via phone call, text, and email by Mark Donovan. While out running errands, my husband and I stopped in on a whim to meet with Mark (n reached out to via phone call, text, and email by Mark Donovan. While out running errands, my husband and I stopped in on a whim to meet with Mark (no appointment) to do a test drive. Mark was with another client, but made a point to come over to introduce himself and let us know he’d be with us shortly. Mark made us feel welcomed and was open to answering all of concerns. Just a few short hours later, I drove away in my dream car!!! Thank you Mark and Nam (Finance) for making this process seamless and rewarding! More
by Rogilan
Verified Customer
July 24, 2021
Professional , knowledgeable and friendly staff . Very organized and clean place . Things are done in a fast and professional way with detailed explanation of each step organized and clean place . Things are done in a fast and professional way with detailed explanation of each step More
by ahmadsalah25
July 23, 2021
Very pleasant to deal with. This is the third car I have bought from Westside. The sales department and the service department are very efficient. bought from Westside. The sales department and the service department are very efficient. More
by tomwilson555
Employees Worked With
July 23, 2021
The service after the sale is very friendly and accommodating. This is our second car lease from Westside and I highly recommend the sales team and the dealership accommodating. This is our second car lease from Westside and I highly recommend the sales team and the dealership More
by t.bayles
July 23, 2021
Mark made the process effective, smooth, simple, and easy. I am very happy with my new vehicle. This is my first lease and I’m looking forward to putting these new wheels on the road. easy. I am very happy with my new vehicle. This is my first lease and I’m looking forward to putting these new wheels on the road. More
by Marcus D
July 22, 2021
Buying here was pretty low stress/pressure which was nice. However, there wasn’t any negotiating price which made me feel like I probably left money on the table. All employees are very professional and nice. However, there wasn’t any negotiating price which made me feel like I probably left money on the table. All employees are very professional and facility is top notch. Liked that my sales person walked me through all the bells and whistles before I left. More
by abenedict
July 22, 2021
JOEY is really Awsome he help me through my car process. Judy Very helpful and kind. Low apr love it will recommend for sure. The best Judy Very helpful and kind. Low apr love it will recommend for sure. The best More
by aliceoce30
July 22, 2021
We had such an amazing experience here! David Wasoff, Nam, and Brian were amazing to work with. We were so impressed with their service! TY! Nam, and Brian were amazing to work with. We were so impressed with their service! TY! More
by cndm350
July 20, 2021
Very knowledgable people and great customer service.They Very knowledgable people and great customer service. They helped me find the new car I wanted And did not push a different one just to get A sale Very knowledgable people and great customer service. They helped me find the new car I wanted And did not push a different one just to get A sale done. Service department is always very helpful and accommodating More
by JRVAUTHRIN
July 20, 2021
Great customer service! Steve took the time to listen to what our needs in a vehicle were and found us the perfect option. He earned our respect and trust and provided amazing service! Ben was also very he what our needs in a vehicle were and found us the perfect option. He earned our respect and trust and provided amazing service! Ben was also very helpful and we appreciate them both! More
by Jeff Carrus
