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Westside Lexus

Houston, TX

4.8
7,062 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,062 reviews

June 27, 2021

Dallas was amazing! I came in and set expectations for my experience and she delivered. I hate buying cars and this was a perfect! More

by David D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dallas Chamberlain
Jun 28, 2021 -

Westside Lexus responded

David, we're so glad to hear that Dallas and the team changed your mind about the vehicle buying experience! Thank you for trusting Westside Lexus with your business - we hope you love the new ride!

June 27, 2021

Dom Thornton was friendly, knowledgeable and courteous. We would have liked more on our trade-in. More

by cbenson4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Westside Lexus responded

Customer feedback is important to us so we really appreciate you posting about your purchasing experience. Thank you for sharing so many kind words about Dom! All of us at Westside Lexus are grateful for your business and we wish you safe driving.

June 27, 2021

Shawn (sales) was very patient and cordial with me. Even though I did not get the color I really wanted (red), Shawn helped me make the best decision taking advantage of the month’s deal with a promise to g More

by yiburns
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn An
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Westside Lexus responded

We are so happy to hear that Shawn could assist with your purchase and we appreciate you sharing this feedback about him and Sam. Thank you so much for trusting your business with Westside Lexus! Safe travels and we look forward to working together next time.

June 27, 2021

My service was absolutely amazing. Jeffery Beyers us an outstanding salesman. There were no hassles, he knows exactly what I wanted and delivered. My deal was complete in under two hours snd I picked up my More

by MELISSA.GLAZER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Tran
Jun 28, 2021 -

Westside Lexus responded

Melissa - we strive to make the buying experience an exceptional one for our guests, so this review is music to our ears! Thank you for trusting the Westside Lexus team with your vehicle buying needs, and safe travels in your new wheels!

June 27, 2021

Appreciate the Service, smooth paperwork process, ever-present courtesy, and customer attentiveness during the new car leasing process. More

by 413dabulls
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sinh Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Buck
Jun 28, 2021 -

Westside Lexus responded

We are so happy to hear that your leasing process went smoothly. Thank you so much for trusting your business with Westside Lexus and posting a great review! We hope to see you down the road.

June 26, 2021

I’m so very happy my car and Hai Do is very nice, he is good salesman . More

by cindyvu7475
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hai Do
Jun 28, 2021 -

Westside Lexus responded

Thank you so much for taking the time to let us know how happy you are with your experience! We are delighted Hai Do was able to make sure you went home in a vehicle that is right for you. All of us at Westside Lexus wish you many safe and happy miles!

June 26, 2021

This was my wife and I’d first time buying a vehicle on our own and the process was great. Treated like family and worked with us on every aspect. 10/10 would absolutely recommend Westside Lexus! More

by Hunter Anderson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gonzo Jimenez
Jun 28, 2021 -

Westside Lexus responded

Hunter, thank you for taking the time to leave us a review! It was our pleasure to assist you and your wife here at Westside Lexus, and we will certainly pass along your kind words. We hope that you continue to enjoy your newly purchased vehicle!

June 26, 2021

Great Dealership, will definitely recommend to all friends and family! I’m so glad I chose Westside Lexus to purchase my new car! Salesman Joey Broussard is great to work with!! More

by candicea81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
Jun 28, 2021 -

Westside Lexus responded

We are grateful to have earned your five stars and your recommendation! Thank you for taking the time to let others know what being a guest at Westside Lexus is like. We will certainly let Joey know you appreciated his assistance. Enjoy the new ride!

June 25, 2021

Lexus has a nice air conditioning area with great coffee inside. So didn’t mind waiting on new car. Salesman extremely helpful. Sat in my new car and adjusted all gadgets for me. Awesome More

by SUSANHEY1
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2021 -

Westside Lexus responded

Thank you for the wonderful review, Susan! We're glad to hear you enjoyed our facilities and had such a pleasant experience purchasing your vehicle from us. We hope you love your new ride, and we hope to see you back at Westside Lexus again in the future! Safe travels!

June 25, 2021

I have been a customer of Westside for 12 years. The entire dealership staff has always been professional courteous & knowledgeable—an absolute pleasure with whom to deal. I just bought another SUV from More

by winbourn
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gonzo Jimenez
Jun 25, 2021 -

Westside Lexus responded

Thank you for your continued support. We are delighted that we can deliver a five-star experience each time you are visiting Westside Lexus - this is what we strive for! We will be sure to let Chris and Gonzo know you appreciated their hard work. Enjoy your new SUV!

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