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Westside Lexus
Houston, TX
7,119 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,120 reviews
June 29, 2021
Helpful and caring management. Clean and open environment. Worked with me to figure out the best package possible. Helped me understand all the features on my car. environment. Worked with me to figure out the best package possible. Helped me understand all the features on my car. More
by elizabethphur
Verified Customer
June 29, 2021
Great product and great service. Tim G was extremely helpful in my buying process. The process was smooth and easy. Great not having to spend all day at a dealership helpful in my buying process. The process was smooth and easy. Great not having to spend all day at a dealership More
by cwatassek
June 28, 2021
Great service! Definitely not would recommend!! Everyone at west side Lexus made my buying experience so great! at west side Lexus made my buying experience so great! More
by korireeves08
June 27, 2021
Appreciate the Service, smooth paperwork process, ever-present courtesy, and customer attentiveness during the new car leasing process. ever-present courtesy, and customer attentiveness during the new car leasing process. More
by 413dabulls
June 27, 2021
Dom Thornton was friendly, knowledgeable and courteous. We would have liked more on our trade-in. We would have liked more on our trade-in. More
by cbenson4
Employees Worked With
June 27, 2021
Dallas was amazing! I came in and set expectations for my experience and she delivered. I hate buying cars and this was a perfect! experience and she delivered. I hate buying cars and this was a perfect! More
by David D
June 27, 2021
This is the 2nd vehicle we have purchased from Westside Lexus. On both occasions the Sales Consultant was knowledgeable, professional, and respectful. In my opinion, it is a different level of service an Lexus. On both occasions the Sales Consultant was knowledgeable, professional, and respectful. In my opinion, it is a different level of service and I base that on the number of vehicles I have purchased over the years from other dealerships. I will definitely buy there again when the need/want arises. We dealt with Alex Owens and I can't appreciate enough how he handled the deal from start to finish. Thank you! More
by Kevin M.
June 27, 2021
I I live in California and bought a car from Westside Lexus for my sister who lives in Houston. Jim Fikaris facilitated the sale by talking to me at length on the phone and keeping me informed through e Lexus for my sister who lives in Houston. Jim Fikaris facilitated the sale by talking to me at length on the phone and keeping me informed through every step of the process. He did a great job of accommodating my sister and went beyond anything I had a right to expect. I received the best treatment from this dealership of any dealership I have worked with. More
by lyndawhite1114
Employees Worked With
June 27, 2021
Westside Lexus was by far the best dealership I’ve been to. The service was beyond professional and really quick. I’d definitely refer a friend to them. to. The service was beyond professional and really quick. I’d definitely refer a friend to them. More
by mukokonaomie
Employees Worked With
