Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Westside Lexus

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
7,093 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Contact Dealership
View Awards

12000 Katy Fwy

Houston, TX

77079

Directions

By Type

Showing 7,099 reviews

May 28, 2021

Sales person Alex Winnicki assisted me with my purchase of a 2021 RX 350. The experience was smooth and pleasant. I felt very special. Truly a world class experience. More

by faleonard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2021 -

Westside Lexus responded

Thank you for the great review! We are thrilled to hear that you had such a seamless purchase experience working with Alex. Drive safely in your new 2021 Lexus RX 350, and enjoy it! We hope to see you again at Westside Lexus!

May 28, 2021

Enjoyed the interaction with your people. Loved the delivery of the car. Love my car. This is the second car I have bought from Westside Lexus. More

by sandyklitz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2021 -

Westside Lexus responded

Sandy - It makes us smile to hear that you love your new car. Congratulations! We are grateful for your repeat business and so glad that you're satisfied with our service. Thank you so much for your review! - Westside Lexus team

May 28, 2021

Customer satisfaction! Professional! Mary Margaret navigated process effortlessly & made us feel special. JT-finance streamlined paperwork. Travis, tech guru, adept at reducing Lexus logistics for us More

by CAROLEBARELA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Buck
Report | Print
May 30, 2021 -

Westside Lexus responded

We're happy that you're happy, Carole! Thank you for reviewing your experience with Mary Margaret and the team - we're so glad they could make the vehicle purchasing process pleasant and effortless. We're grateful to have earned your business and wish you many years of safe travels ahead! - the Westside Lexus staff

May 28, 2021

We had our 6 month old with my wife and I and the sales and finance team did an excellent job getting us in and out. More

by brian_bordelon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desmond Johnson
Report | Print
May 30, 2021 -

Westside Lexus responded

Brian - we're so glad to hear we could assist you! Thank you for reviewing Westside Lexus and trusting us to help you find the right vehicle for you and your family. We hope it exceeds expectations and serves you for years to come! Safe travels and see you next time!

May 27, 2021

Friendly, professional and courteous staff. Great place to buy a luxury vehicle. Beautiful, clean, new dealership. Exceeds customer expectations. I would highly recommend this dealership for your new Lexus More

by GaryM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Aldridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2021 -

GaryM responded

Thanks for a great experience!

May 27, 2021 -

Westside Lexus responded

Gary - Thank you for sharing! We are thrilled to hear that you had such a successful time working with the Westside Lexus team. Drive safely in your new vehicle, and we hope to see you again down the road!

May 27, 2021

Getting my car was so easy. They were very helpful and professional, I was also able to trade in my old car. I would recommend them in the future. More

by ANULIKAEGBE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philippe Haddad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2021 -

Westside Lexus responded

Thank you for giving our dealership such a marvelous rating! We are delighted you had a great experience with your trade-in. Feel free to give us at Westside Lexus a call or stop by if there is anything else we can do for you. Safe travels!

May 26, 2021

The salesman did a fantastic job from the moment we entered the dealership, telling us about the various options and offers, test driving, pricing, finance and all. More

by michel1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwar Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2021 -

Westside Lexus responded

Thank you for leaving us a review! We're happy to hear that our Westside Lexus team walked you through the purchase of your vehicle and we wish you safe travels!

May 26, 2021

Great customer relationship and willing to go the extra mile to work with me. The sale and financial representatives were outstanding in helping me get the best deal available. More

by LEEN_77066
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hai Do
Report | Print
May 26, 2021 -

Westside Lexus responded

We are delighted that our team went above and beyond to make you a happy customer! Thank you for giving Westside Lexus your business, and for taking the time to leave us a positive review. Enjoy your new car!

May 26, 2021

Very good service.... Sales rep and service impeccable. Very organized, great teamwork between departments. Always come back, very welcoming. Glad to be part of Lexus family More

by eonstead81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hershman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Shafer
Report | Print
May 26, 2021 -

Westside Lexus responded

We are thrilled to see your positive review. All of us at Westside Lexus strive to make sure our guests experience a positive visit and we are happy to see you were well taken care of. We are grateful for your business and hope to see you back at Westside Lexus. Take care!

May 26, 2021

Both Hai and Jeffery did a fantastic job of finding my new car. Service was exceptional and I will be referring other people to this location. More

by lloyd.lee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham, Travis Buck, Hai Do
Report | Print
May 27, 2021 -

Westside Lexus responded

Lloyd, thank you for taking the time to leave us a review! We couldn't be happier to hear that Hai and Jeffrey both took good care of you here at Westside Lexus, and we will certainly let them know that you appreciate their help. We hope that you continue to enjoy your new car!

1
...
329
330
331
...
710