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Westside Lexus

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
7,129 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,129 reviews

March 17, 2021

This the 4th Lexus RX-350 I have purchased / leased with assistance of sales representative John Parish. He patient, knowledgeable, and professional. He makes the process of getting a new Lexus efficient a More

by hemartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Parish, Nam Pham
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Mar 17, 2021 -

Westside Lexus responded

Thank you for the great feedback! We are proud to have earned your support and thrilled to hear that John delivered such a successful purchase experience. Drive safely in your new Lexus RX 350, and congratulations! We are wishing you many happy miles down the road! - The Westside Lexus team

March 17, 2021

Very knowledgeable, courteous sales associate( Alex) he promptly returned my calls & answered My questions to my satisfaction. I have and would recommend him to friends in the future More

by ASHAH4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2021 -

Westside Lexus responded

Thank you for choosing Westside Lexus and recommending Alex! It means a lot to hear that you are a happy customer and we appreciate you taking the time to share your feedback. Safe travels!

March 17, 2021

Great car, reasonable price excellent salesman. Have bought here previously. Love the quality of Lexus cars. This my 4th and all superior quality at reasonable price. More

by cdhtshel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
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Mar 17, 2021 -

Westside Lexus responded

Thank you for the great feedback! We are proud to have earned your business and happy to hear that you had such a successful purchase experience working with the team. Drive safely in your new vehicle, and we hope to see you again at Westside Lexus!

March 17, 2021

My experience at Westside Lexus was nothing but amazing! Everyone was friendly, kind, and helpful! Tim was extremely thorough with all aspects of the sale of our new car. Thank you! More

by C Briggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sinh Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
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Mar 18, 2021 -

Westside Lexus responded

"Friendly, kind, and helpful" are all words we love to see. Thank you so much for reviewing Westside Lexus and mentioning Tim! We hope that your new vehicle is treating you well.

March 17, 2021

There is no finer dealership in Houston. I have bought 4 Lexus there, and the experience has always been fabulous. The service department is excellent as well. More

by sheilawfranklin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2021 -

Westside Lexus responded

Thank you for your loyalty to Westside Lexus! Your recommendation of our team means the world to us and we look forward to working with you for a long time to come. Drive safely!

March 17, 2021

Steve and Laura are the face of your dealership they both have demonstrated the utmost professionalism. They are friendly and efficient. I recommend them to my friends and Associates More

by david@pasonline.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Machann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2021 -

Westside Lexus responded

David - It means a lot to hear that we earned your recommendation. Thank you so much for shopping with us at Westside Lexus and taking time to share this feedback about Steve and Laura! We hope that you're enjoying your new vehicle.

March 16, 2021

Very good service and friendly people. I would definitely look forward for a long relationship as well as my next car in near future. Thank you More

by gholamnet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philippe Haddad
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2021 -

Westside Lexus responded

It's our pleasure to assist you! Thank you so much for trusting Westside Lexus with your business and taking time to share this feedback. We look forward to working together in the future!

March 16, 2021

Alex Owen is very helpful with my search for a vehicle. This is my first time there, and I am satisfied with his service. Definitely will recommend Westside Lexus and Alex to my family and friends. More

by aithuong2001
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2021 -

Westside Lexus responded

We appreciate you allowing us the chance to assist you and we are delighted to hear that Alex earned your recommendation. Thank you so much for visiting us at Westside Lexus! We hope that your new vehicle is treating you well.

March 15, 2021

Dealership sales & finance experience was positive. Sales professional actively listened, was tolerant of both antic mischief - an attempt to pay nothing for my auto purchase - and impatient impulses about a More

by estebanlflores
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2021 -

Westside Lexus responded

Thank you so much for sharing this feedback. We are very happy to hear that you're a satisfied customer and appreciate you posting a review so that others will know what it's like to be a guest at Westside Lexus. Safe travels in your new vehicle!

March 14, 2021

We got our RX350 from Westside. They provided very good service for the whole purchasing process. John is a great sales consultant to deal with. Strongly recommend Westside Lexus. More

by jyu1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
Wilber Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Parish, Nam Pham
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Mar 15, 2021 -

Westside Lexus responded

We really appreciate the positive feedback! It's great to hear that John delivered such an exceptional car-buying experience. Thank you for your confidence in Westside Lexus, and enjoy your new Lexus RX 350!

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