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Westside Lexus
Houston, TX
7,051 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,051 reviews
November 19, 2020
Appraising my old car was unsatisfactory. The Lexus appraisaler didn't believe I had my car appraisal in person, even with emails from carmax and Texas direct auto. It was a complete waste of time appraisaler didn't believe I had my car appraisal in person, even with emails from carmax and Texas direct auto. It was a complete waste of time More
by KChampion1938
Verified CustomerEmployees Worked With
Desmond Johnson
November 19, 2020
Ask for Kim, he was excellent and gave really helpful advice. We got a great deal on a Lexus GX. Tried to find a better deal online for leverage and couldn’t - shows you the type of deal we got advice. We got a great deal on a Lexus GX. Tried to find a better deal online for leverage and couldn’t - shows you the type of deal we got More
by TP
Employees Worked With
Mike Shafer, Kim Jessee
November 19, 2020
Our sale person Joey was very parioent allwinh us to Our sale person Joey was very parioent allwinh us to look at multiple vehicles in the garage while we decided what interior look the best. Our sale person Joey was very parioent allwinh us to look at multiple vehicles in the garage while we decided what interior look the best. More
by gmccorvey
Employees Worked With
Joey Broussard
November 19, 2020
Bundle of Thanks to John Loving, Mark Solomon and a very fine young lady Judy Patureau for helping me out so efficiently and with all care for the lease purchase of GX460. Best wishes and warm regards. fine young lady Judy Patureau for helping me out so efficiently and with all care for the lease purchase of GX460. Best wishes and warm regards. More
by mkhurshidahmed MK
November 18, 2020
It is a great facility, with competent and professional personnel in every area I contacted. And it is a great product. A truly first class experience all the way around! Thanks. 👍 personnel in every area I contacted. And it is a great product. A truly first class experience all the way around! Thanks. 👍 More
by Dick Vermillion
Employees Worked With
November 18, 2020
Westside Lexus of Houston offers first class service from the start to the end of the my car purchase and beyond. My previous buying experience definitely played a big factor in me returning and buying my se the start to the end of the my car purchase and beyond. My previous buying experience definitely played a big factor in me returning and buying my second car. More
by valeriebuie
Employees Worked With
Jeff Margolis, Nam Pham
November 18, 2020
Mark was very helpful. We called ahead and he had the vehicle ready to be test driven when we arrived. He was professional and knowledgeable about all the features. He made the process smooth and easy. vehicle ready to be test driven when we arrived. He was professional and knowledgeable about all the features. He made the process smooth and easy. More
by afarish
November 18, 2020
Our second visit to the dealership was wonderful. We didn’t feel pressured and we were given the time to understand everything. Desmond was amazing! didn’t feel pressured and we were given the time to understand everything. Desmond was amazing! More
by ELIZABETH LYON
Employees Worked With
Mike Shafer, John Parish, Desmond Johnson
November 17, 2020
Had new license put on new vehicle. Drove through the service and Never had to get out of the SUV. Top notch service. Even better with remodel. service and Never had to get out of the SUV. Top notch service. Even better with remodel. More
by dotlomar
November 17, 2020
Great working with the team. I’ve been an 8 year Lexus owner and the service and quality is unparalleled! Twice satisfied customer coming from down south! owner and the service and quality is unparalleled! Twice satisfied customer coming from down south! More
by khrystian08
