Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Westside Lexus
Houston, TX
6,339 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,339 reviews
December 18, 2019
A great experience Everybody at the dealership made the purchase process easy. The staff involved went the extra mile on everything. Westside will be the first place I l Everybody at the dealership made the purchase process easy. The staff involved went the extra mile on everything. Westside will be the first place I look for my next automobile More
by charlie s
Verified CustomerEmployees Worked With
Other Employees :
Andrew Tran, Emily Maus
Helpful December 17, 2019
Superb relationship sales work I just purchased a vehicle at Westside Lexus. I was so impressed with the way the sale went I decided to purchase a second vehicle and did so. I just purchased a vehicle at Westside Lexus. I was so impressed with the way the sale went I decided to purchase a second vehicle and did so. More
by IRVINMLI
December 17, 2019
True professionals Joshua (new car sales) and Ben (finance) were a pleasure to work with. Both were very professional and courteous. My purchase experience was great Joshua (new car sales) and Ben (finance) were a pleasure to work with. Both were very professional and courteous. My purchase experience was great due to the professionalism of these gentlemen. More
by CYNICHOLS04
December 16, 2019
LC 500 Jeff made the process easy. No hassle. He was with both my sister and I the whole time and gave us exactly what we were looking for in a car. Jeff made the process easy. No hassle. He was with both my sister and I the whole time and gave us exactly what we were looking for in a car. More
by Buyer
Employees Worked With
December 15, 2019
Amazing! Thank you to everyone at Westside Lexus. Chong was wonderful! Low pressure sales and an amazing quality car. Could not be happier with my RX350 Sport. Thank you to everyone at Westside Lexus. Chong was wonderful! Low pressure sales and an amazing quality car. Could not be happier with my RX350 Sport. More
by sabrina.poole
December 15, 2019
Purchase I have purchased two cars in the past 3 weeks both preowned. I have purchased over 7 cars from Westside Lexus because of the excellent service Bob Nie I have purchased two cars in the past 3 weeks both preowned. I have purchased over 7 cars from Westside Lexus because of the excellent service Bob Niedelski has always provided for over 25 years. I am a customer for life because of Bob's continued service. Thank you More
by SERGIO.BABBA
December 13, 2019
Great experience I believe that this is the 13th or 14th car that I have bought from MaryMargaret/Westside Lexus. Love the people here and it was really made easy I believe that this is the 13th or 14th car that I have bought from MaryMargaret/Westside Lexus. Love the people here and it was really made easy More
by csimpson7
December 13, 2019
Very kind help and friendly Good dealers. I received good treatment. Sam and Ben helped me nice. Lexus will be my only The brand even next and next chooses. Thank you Lexus Good dealers. I received good treatment. Sam and Ben helped me nice. Lexus will be my only The brand even next and next chooses. Thank you Lexus More
by jptiger7
December 12, 2019
This was the best car buying experience of my life! Merrell was very considerate of my time and lack of knowledge since I had not purchased a car since 2008. He was very helpful and patient and I would Merrell was very considerate of my time and lack of knowledge since I had not purchased a car since 2008. He was very helpful and patient and I would highly recommend him to anyone wanting to buy a new car. He knows his craft and he’s a good guy Ben Stevens and Alex Ruota we’re excellent also. Westside Lexus is the best Lexus dealership in Houston as far as I am concerned and I’m so glad I chose Westside Lexus over Sterling McCall where I bought my ToyotaRav4All those years ago More
by smorris8tx
December 11, 2019
Professional, no surprises There was no pressure involved. Alex has been our choice for service since I bought my first Lexus in 2007. This was our 3rd car deal with him. There was no pressure involved. Alex has been our choice for service since I bought my first Lexus in 2007. This was our 3rd car deal with him. More
by Angie Sanders
