Westside Lexus
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Well, I think this dealership is great and customer service is great. I felt helped. service is great. I felt helped. More
We had a wonderful experience with the purchase of our Lexus. Joey was very helpful and attentive. He was very responsive and answered all of our questions and concerns. Overall we had a great experience. Lexus. Joey was very helpful and attentive. He was very responsive and answered all of our questions and concerns. Overall we had a great experience. More
It was my first time bringing my Lexus to the Westside location. I had the pleasure of working with Daniel Kang as my service consultant, and I was really impressed with the service and communication I re location. I had the pleasure of working with Daniel Kang as my service consultant, and I was really impressed with the service and communication I received when I brought my Lexus in for service. Daniel took the time to explain and answer all my questions, which I truly appreciated. Plus, he kept me in the loop with any updates and the status of my car. More
Catalina is the best thing that happened to me, she is very patience and friendly with customers ,even if you don’t want to buy, you will buy because of how she approaches you. very patience and friendly with customers ,even if you don’t want to buy, you will buy because of how she approaches you. More
Everyone has been extremely helpful, Mary Margaret has sold me at least 6 cars and always been knowledgeable, efficient and wonderful, Mr. Merrill was very helpful and kind, and Evsn Worrell helped treme sold me at least 6 cars and always been knowledgeable, efficient and wonderful, Mr. Merrill was very helpful and kind, and Evsn Worrell helped tremendously (and patiently) helping me learn how to use the the electronics. Westside Lexus is clean and efficient, and more helpful than any other car dealerships I have dealt with, no have recommended it to many friends. More
We had an excellent experience purchasing our Lexus at this dealership. Jack was outstanding throughout the entire process—professional, knowledgeable, courteous, and genuinely committed to providing exce this dealership. Jack was outstanding throughout the entire process—professional, knowledgeable, courteous, and genuinely committed to providing exceptional customer service. The entire buying experience was smooth, pleasant, and stress-free. I truly appreciated the attention to detail, transparency, and willingness to answer all our questions. We highly recommend this dealership, the team between Jack Fulton and Homer made the experience exceptional. Definitely a five-star experience! More
It was very efficient. I identified the vehicle online the night before, I confirmed the vehicle was still available in the morning with John Loving, and I made an early a I identified the vehicle online the night before, I confirmed the vehicle was still available in the morning with John Loving, and I made an early afternoon appointment. My husband and I both test-drove it. And I drove it home later that afternoon. More
Everything was remarkably smooth and enjoyable from the moment I arrived to the moment I left. Nellie, my salesperson, was fabulous. Finance was wonderful and service was outstanding. 10/10 moment I arrived to the moment I left. Nellie, my salesperson, was fabulous. Finance was wonderful and service was outstanding. 10/10 More
The experience was mediocre. We were almost like a second thought. He made errors in the paper work which confirms he wasn’t really paying attention to us. I taught sales trainin We were almost like a second thought. He made errors in the paper work which confirms he wasn’t really paying attention to us. I taught sales training and building a relationship is the most important job of a consultant. The service we received in finance was a clashing difference. There we met with a very friendly professional, delightful woman who went out of her way to ensure we were treated well. She changed his mistakes and apologized for our waste of time. We miss our former sales associate. I believe his name was Shabu. He retired recently. More











