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Westside Lexus

Houston, TX

4.8
8,288 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 8,288 reviews

October 13, 2026

Well, I think this dealership is great and customer service is great. I felt helped. More

by rosagarza46
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2026 -

Westside Lexus responded

We appreciate your business and your review! Thanks from the Westside Lexus Team, Rosa!

October 13, 2026

We had a wonderful experience with the purchase of our Lexus. Joey was very helpful and attentive. He was very responsive and answered all of our questions and concerns. Overall we had a great experience. More

by doloresbec
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Malia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2026 -

Westside Lexus responded

Congratulations on your new Lexus! We're thrilled to hear Joey took such great care of you. We appreciate you choosing Westside Lexus and we will be sure to pass your kind words along to Joey and the team!

October 12, 2026

It was my first time bringing my Lexus to the Westside location. I had the pleasure of working with Daniel Kang as my service consultant, and I was really impressed with the service and communication I re More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Kang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2026 -

Westside Lexus responded

Hi Linda, thanks for choosing Westside Lexus and for sharing your thoughtful feedback about Daniel. We’re happy to hear your experience was seamless, communicative, and professional. It was a pleasure to serve you and we hope to see you again down the road.

October 10, 2026

Catalina is the best thing that happened to me, she is very patience and friendly with customers ,even if you don’t want to buy, you will buy because of how she approaches you. More

by PATTYBYAS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Catalina Kurdiyeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2026 -

Westside Lexus responded

Hi Patty, knowing you felt supported at every step by Catalina makes our day! We will pass along your kind words and look forward to seeing you again here at Westside Lexus.

October 10, 2026

Everyone has been extremely helpful, Mary Margaret has sold me at least 6 cars and always been knowledgeable, efficient and wonderful, Mr. Merrill was very helpful and kind, and Evsn Worrell helped treme More

by ARLENEMDAVIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
2.0
This rating includes all reviews, with more weight given to recent reviews.
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Goldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Bruns
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jaxon Borowski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2026 -

Westside Lexus responded

Arlene, it's wonderful to hear about your positive experiences with Mary Margaret, Mr. Merrill, and Evan at Westside Lexus. Thank you for your continued trust and recommendations. We greatly appreciate your feedback! Safe travels!

October 08, 2026

We had an excellent experience purchasing our Lexus at this dealership. Jack was outstanding throughout the entire process—professional, knowledgeable, courteous, and genuinely committed to providing exce More

by julioserraj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Homer Hsu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Malia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Fulton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2026 -

Westside Lexus responded

Congratulations on your new Lexus! Thank you for choosing Westside Lexus and for sharing your experience working with Jack, Homer and the team. We hope to see you next time!

October 08, 2026

It was very efficient. I identified the vehicle online the night before, I confirmed the vehicle was still available in the morning with John Loving, and I made an early a More

by Amy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2026 -

Westside Lexus responded

Amy, thank you for sharing your seamless experience with John Loving and our team. We appreciate your business, and we hope you enjoy your new ride. See you next time at Westside Lexus!

October 07, 2026

Everything was remarkably smooth and enjoyable from the moment I arrived to the moment I left. Nellie, my salesperson, was fabulous. Finance was wonderful and service was outstanding. 10/10 More

by DOWLIK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nellie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2026 -

Westside Lexus responded

We are thrilled that you had a five-star experience from start to finish! We will pass along your feedback to Nellie and the rest of the team. Thank you for choosing Westside Lexus and for sharing your support! Safe travels ahead!

October 05, 2026

The experience was mediocre. We were almost like a second thought. He made errors in the paper work which confirms he wasn’t really paying attention to us. I taught sales trainin More

by marketbn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Owens
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Malia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2026 -

Westside Lexus responded

Thank you for sharing your feedback with us. We are sorry to hear about your initial experience, but are glad that our finance professional was able to help out. If there is anything more we can do to assist, please don't hesitate to reach out. Take care, The Westside Lexus Team

October 05, 2026

I already wrote a review. word word word word word word word word word word More

by pvarello
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Margeret McGowen
Oct 06, 2026 -

Westside Lexus responded

Thank you for sharing a five-star rating of Westside Lexus!

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