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Westside Lexus
Houston, TX
7,132 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,132 reviews
October 31, 2020
Top notch waiting area for clients waiting on cars. Liked my new car sitting inside the dealership. Cleanliness. Professionalism. Shakira took time to show me works of new car. my new car sitting inside the dealership. Cleanliness. Professionalism. Shakira took time to show me works of new car. More
by sleighdrvr
Verified CustomerEmployees Worked With
Other Employees :
Mike Shafer condescending attitude. I am native Houstonian have so many friends families from st Agnes Jesuit I will tell more about his attitude
October 31, 2020
Everyone was very friendly, informative and helpful. I am very happy with my purchase and will recommend to others in the future. Many thanks to wveryone. very happy with my purchase and will recommend to others in the future. Many thanks to wveryone. More
by misscjlee
October 30, 2020
I have purchased four vehicles and leased one free Westside Lexus over the last 15 years because of their excellent vehicles and first class service. I expected to continue working with them for year Westside Lexus over the last 15 years because of their excellent vehicles and first class service. I expected to continue working with them for years to come. More
by leel1
Employees Worked With
Andrew Tran, John Parish
October 30, 2020
After searching the entire state of Texas, Jeff worked hard to find our Lexus We drove 250 miles from Dallas 100% worth it Outstanding Job!! hard to find our Lexus We drove 250 miles from Dallas 100% worth it Outstanding Job!! More
by bobhultstrand
Employees Worked With
Jeff Margolis, Nam Pham
October 30, 2020
Mary Margaret and Merrill did an excellent job. We really appreciate their approach and everyone on the team made it a great experience. This is our fourth vehicle we’ve purchased from Mary Margaret and she appreciate their approach and everyone on the team made it a great experience. This is our fourth vehicle we’ve purchased from Mary Margaret and she does a great job every time. More
by BRIAN.FRALICK
October 30, 2020
The new 2020 Lexus was a surprise given to me on my 80th birthday! I just love it and I asked for a rep. To come to my house to explain some features! He was sooo helpful! I have used Westside for service o birthday! I just love it and I asked for a rep. To come to my house to explain some features! He was sooo helpful! I have used Westside for service on my 2006 Lexus for a long time! I am very happy with Westside! They are a first class operation Thank Thank you!!!🎉 More
by salvis
October 29, 2020
Really enjoyed our experience at Westside and my wife loves the car . Took a couple of trips for us to decide but we were treated with patience and professionalism - thanks Jim and Ty loves the car . Took a couple of trips for us to decide but we were treated with patience and professionalism - thanks Jim and Ty More
by andreq0
October 29, 2020
Westside Lexus IS consistent with their customer focus. They made my recent even easier than my first 2 times. Never mind even getting our 2 vehicles serviced. They made my recent even easier than my first 2 times. Never mind even getting our 2 vehicles serviced. More
by dotlomar
October 29, 2020
The dealership has many certified vehicles to choose. It would be more convenient for customers to evaluate cars if all The installed options and packages are disclosed in the web sites. would be more convenient for customers to evaluate cars if all The installed options and packages are disclosed in the web sites. More
by CJ
Employees Worked With
October 28, 2020
The staff were very attentive and helpful. It was our first time purchasing a lexus, and it was a wonderful experience. Mike and JT we're great and made the whole process easy and enjoyable. first time purchasing a lexus, and it was a wonderful experience. Mike and JT we're great and made the whole process easy and enjoyable. More
by Mittukapila.mk
