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Westside Lexus
Houston, TX
7,069 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,069 reviews
October 07, 2020
Completed purchase of my 2021 SUV in 1.5 hour. No high pressure sales tactics to get me to buy extras like other dealers. This is my 6th Lexus n so far this has been best experience. Thank you Mark pressure sales tactics to get me to buy extras like other dealers. This is my 6th Lexus n so far this has been best experience. Thank you Mark More
by tomhoang
Verified CustomerEmployees Worked With
Mark Soloman
October 07, 2020
Great service, great cars, great people. This is the fifth car for me at Westside, new, used, and leased. The people are always equal to the cars. fifth car for me at Westside, new, used, and leased. The people are always equal to the cars. More
by dgtex
Employees Worked With
October 07, 2020
Was very easy deal. Salesman answered all questions and got me in car for demo ride and thru finance and out the door in 1-1/2 hours with no pressure at any step. got me in car for demo ride and thru finance and out the door in 1-1/2 hours with no pressure at any step. More
by Jwylie
October 07, 2020
I liked how Clean and organized the dealership is. Appreciated Steve and Gonzo’s help via emails, calls and in person. Great customer service experience! Appreciated Steve and Gonzo’s help via emails, calls and in person. Great customer service experience! More
by silverreyn210
October 06, 2020
Nice new construction. Friendly people. Good service. Quick delivery. Best in town. That’s all I need to say. This is a fill in for the 25 words or more. Quick delivery. Best in town. That’s all I need to say. This is a fill in for the 25 words or more. More
by vannstarr
Employees Worked With
Mike Shafer, Louis Blackmon
October 04, 2020
A good dealership with knowledgeable individuals - Edwar was very helpful and explained thing a very well about the car - the prices are jacked up and need good negotiation- would be better if haggle free was very helpful and explained thing a very well about the car - the prices are jacked up and need good negotiation- would be better if haggle free All in all a good experience More
by maklogsin
Employees Worked With
October 03, 2020
Excellent experience, very user friendly dealership. Every person was smiling and very attentive Our salesman did everything humanly possible to ensure all our questions were answered. Best car buying e Every person was smiling and very attentive Our salesman did everything humanly possible to ensure all our questions were answered. Best car buying experience I have ever had. I can't remember all the names of the personnel that helped us. but they were all excellent More
by Sandra
Employees Worked With
October 03, 2020
Beautiful facility and first class operationState of Beautiful facility and first class operation State of the art all the way And great people but notably Steve M This dealership has always wor Beautiful facility and first class operation State of the art all the way And great people but notably Steve M This dealership has always worked hard to deliver a first class experience and once again they have succeeded!! More
by GDM56
October 02, 2020
Jim is awesome and went above and beyond to help me get the car I wanted and make the purchase process quick and easy. Great experience overall. the car I wanted and make the purchase process quick and easy. Great experience overall. More
by SMCTX03
