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Westside Lexus

Houston, TX

4.8
7,129 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,129 reviews

October 23, 2020

I had a great experience, Danny was very helpful also didn't make me feel pressured and made my car buying experience one of the best. More

by hjhorn85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Shafer
Oct 23, 2020 -

Westside Lexus responded

Thank you for taking the time to review us! It is excellent to hear that Danny went above and beyond to make your purchase experience successful. Congratulations on your new vehicle and safe travels! We hope to work with you again at Westside Lexus!

Oct 23, 2020 -

hjhorn85 responded

I also can't leave out Mike Shaefer. He was very clear in explaining my finance options. Mike was so pleasant and helpful. Thank you all again! I just told someone who's looking to buy to shop at Westside.

October 22, 2020

It was an absolute pleasure working with Westside Lexus. Frank made sure to deliver on everything he said. I will definitely do business with them in the future. More

by Aaron1822
Recommend Dealer
Yes
Employees Worked With
Frank Mata
Oct 22, 2020 -

Westside Lexus responded

Feedback like this makes our day and we appreciate you taking the time to share. Frank is an excellent member of our Westside Lexus team and we're thrilled to hear that he took care of you! We look forward to your next visit with us.

October 22, 2020

We had wonderful experience with Mike. Nelson. He is very knowledgeable, professional and helpful. We were overall very satisfied with our experience buying our new Lexus More

by tynad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2020 -

Westside Lexus responded

Congratulations on your new vehicle! It is great to hear that you had such an excellent experience working with Mike. We appreciate your business and hope to work with you again at Westside Lexus!

October 22, 2020

Westside Lexus took the time and effort to find the right fit for my family! The prices we’re great and the customer care.. Excellent!! More

by gharriss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JT Tesodoro -Finance Amazing Job
Oct 22, 2020 -

Westside Lexus responded

We strive to find guests a car that suits their needs best and it is wonderful to see that your family purchased a reliable vehicle! Thank you for shopping with our Westside Lexus team and drive safely!

October 22, 2020

As always, an excellent experience. I went back even though I don't live in Houston anymore. Alex Winnicki is the best. This is the third car I buy from him. More

by RMM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2020 -

Westside Lexus responded

Thank you for your continued support of Westside Lexus! We're thrilled to hear that Alex always makes your visits worthwhile by helping you into a suitable vehicle. Congrats and safe travels!

October 22, 2020

Beautiful facility staffed by friendly, knowledgeable professionals. Excellent service with attention to details. They take every precaution toward cleanliness during these uncertain and trying times. More

by paul@paulconey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Shafer
Oct 22, 2020 -

Westside Lexus responded

Thank you, Paul, for trusting Westside Lexus with your business. The safety and satisfaction of guests remain our priorities and I am glad to hear that you enjoyed your visit!

October 22, 2020

Mary Margaret McGowan is always knowledgeable with my questions in every area of Lexus services. She an amazing individual and I am very privileged to know her and blessed to lease my 5th car with MM. More

by vmdawley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Ruata, Nam Pham
Oct 23, 2020 -

Westside Lexus responded

Your feedback means so much to us, Vickie! We are proud to have earned your loyalty to Westside Lexus and are thrilled to see that Mary always helps you purchase a suitable vehicle. Safe travels!

October 22, 2020

I enjoy working with everyone at the dealership. I’ve been a customer for 15 years buying both new and preowned vehicles. Good customer service all around! More

by jsnider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Mata
Oct 23, 2020 -

Westside Lexus responded

What can we say to thank you for your 15 years of business? It means that world that you keep coming back to Westside Lexus for all of your auto service needs. We hope you have a great weekend!

October 21, 2020

It is such a great place as its brand. Friendly Environment. Make my productive day. Recommended dealer for the one who is looking for their next Lexus. More

by TepSiem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwar Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Westside Lexus responded

Thank you for your confidence in the Westside Lexus team! We appreciate your support and are wishing you many safe and happy miles down the road!

October 21, 2020

Great staff to work with - Shannon and Steve. They were prompt with information I needed about the ES 350 and with making everything more than satisfactory. Thanks More

by donyo3
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JT, Steve Davis
Oct 21, 2020 -

Westside Lexus responded

Thank you for reviewing your recent visit to Westside Lexus. I am glad to hear that Shannon and Steve were so informative regarding the Lexus ES 350. We're grateful for your business and look forward to working with you in the future!

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