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Westside Lexus

Houston, TX

4.9
6,373 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,373 reviews

August 31, 2019

Great Homer Hsu and Mike Nelson are awesome and take great care of me. I have leased 5 vehicles with them! They are real professional who take great care More

by ACHAE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Homer Hsu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2019 -

Westside Lexus responded

That's awesome, Achae! Homer Hsu and Mike Nelson are such great team members and we are all so happy to hear that you enjoyed shopping with us. We are so glad you had a 5 star experience at Westside! Thanks for coming in!

August 30, 2019

My review of my experience at Westside My salesperson, John Parish, was extremely helpful in helping me make a decision concerning which vehicle was best for my purposes. Everyone at the de More

by phyllis.baker
Recommend Dealer
Yes
Employees Worked With
John Parish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy patureau, Bob Juge
Sep 01, 2019 -

Westside Lexus responded

Thank you so much for letting us know that John Parish did such a spectacular job helping you find your new Lexus! He is a fabulous sales person, and we are very lucky to have him on our team! Thank you for sharing your experience and for being part of the Westside Lexus family!

August 30, 2019

Great experience! This was our third purchase from Westside. Two were low mileage Certified. Deals are fair, and the service has always been excellent. We drove 65 mil More

by Bjsk8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Terry, Andrew Tran
Sep 01, 2019 -

Westside Lexus responded

That's awesome, Bjsk8! Congratulations on your new RX350L! Thank you for continuing to choose Westside Lexus. We know you can shop anywhere and we are grateful that we have earned your business. We are so glad you had a 5 star experience at Westside! Thanks for coming in!

August 28, 2019

The best car buying experience ever!! Working with Merrell on this new car lease was the best experience I’ve ever had. He was very professional, informative, and great customer service. More

by Angelad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2019 -

Westside Lexus responded

We're so glad you had a 5 star experience with us and appreciate you choosing Westside Lexus for your new vehicle!

August 28, 2019

GONZO AND JUDY The sales and finance team are terrific. I keep coming back to Gonzo. He makes the process easy. Judy does a great job. Efficient, explains everythin More

by BOB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gonzo Jimenez
Aug 28, 2019 -

Westside Lexus responded

We are so glad you had a 5 star experience with us! Thanks for coming in! Gonzo and Judy are definitely focused on taking exceptional care of our Guests and we are so grateful that you are part of the Westside Lexus family.

August 28, 2019

Highly recommend I bought a certified pre-owned Lexus from Steve Davis and I couldn’t be happier. He spent time with me to be sure it was the best fit for my lifestyle More

by juliedowdall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Davis
Aug 28, 2019 -

Westside Lexus responded

That's awesome, Julie! Steve Davis and Ben Stephens are such great team members and we are all so happy to hear that you enjoyed shopping with us. We are so glad you had a 5 star experience at Westside! Thanks for coming in!

August 28, 2019

An experience like no other. From the moment I walked into the dealership, I was treated as if I were their only client. Everyone was extremely professional and super friendly. Th More

by DKM0823
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Stanberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clarence Keever
Aug 28, 2019 -

Westside Lexus responded

Thanks so much, DKM0823! We are so glad you had a 5 star experience with us! We're grateful to have you as part of the Westside Lexus family.

August 27, 2019

Amazing Dealership, amazing people Westside Lexus is the premier dealership in the Houston area. The staff goes above and beyond to treat you right. You feel like you are visiting a fam More

by adnanhzaidi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Machann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Jacobson, Andrew Tran
Aug 28, 2019 -

Westside Lexus responded

We are so glad you had a 5 star experience with us! Steve Machann, Kevin Jacobson and Andrew Tran are exceptional team members. Thank you for choosing Westside Lexus and for being a part of our family! Thanks for coming in!

August 26, 2019

Continued wonderful service We have now bought 5 Lexus cars at Westside Lexus. Four were new, one used. Each experience was great. The most recent purchase was the best. Of c More

by Customer1836
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eva Mo, Emily Maus
Aug 28, 2019 -

Westside Lexus responded

Thank you so much for your kind words of support and for choosing to shop with us for your 5 Lexus vehicles! Wow! That is awesome and we are privileged to be your chosen Lexus dealer. Eve Mo and Emily Maus will be so happy to hear that you are enjoying your vehicle and we all look forward to keeping you happily on the road for many years to come.

August 23, 2019

Great Experience I've bought 2 cars from Westside and referred my friends and family. Great car buying experience both times. Thank you for taking good care of me. More

by GLENNA McGonigal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lurie Keener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2019 -

Westside Lexus responded

Thank you so much for shopping with us! Referring friends and family is a true testament to your happiness and we are so grateful! We are so glad that you have had a 5 star experience with us and we look forward to keeping you, your friends and family happily on the road for many years to come.

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