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Westside Lexus
Houston, TX
7,126 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,126 reviews
October 19, 2020
No pressure, low key atmosphere. Easy process to purchase once we got to that point and nice training on features of our new SUV. John was very informative and helpful when deciding about features purchase once we got to that point and nice training on features of our new SUV. John was very informative and helpful when deciding about features and best model for my needs. More
by ronnyecowell
Verified CustomerEmployees Worked With
Mike Shafer, John Parish
October 18, 2020
Great service. I got to the dealership late. They did not rush me out of the dealership because they were closing. They spent their time explaining and making me happy.. Great professionals! Impressiv not rush me out of the dealership because they were closing. They spent their time explaining and making me happy.. Great professionals! Impressive! More
by bmowolabi
Employees Worked With
Jeff Margolis
October 18, 2020
Tim was very helpful with the purchase of our new vehicle. He was very knowledgeable and answered all the questions we had. Highly recommend Tim at Westside Lexus. vehicle. He was very knowledgeable and answered all the questions we had. Highly recommend Tim at Westside Lexus. More
by afuentes4
October 17, 2020
Honest, easy to work with and a great price. I was welcomed and was shown a vehicle in my price range. No pressure, test drove and liked it and walked out with the keys. A good experience and will rec welcomed and was shown a vehicle in my price range. No pressure, test drove and liked it and walked out with the keys. A good experience and will recommend to friends. More
by Sperkins3931perk
Employees Worked With
Frank Mata, Nam Pham
October 17, 2020
Great all around experience. Well run and professional operation. Thank you for taking good care of us. Very happy with the car and details provided. operation. Thank you for taking good care of us. Very happy with the car and details provided. More
by laine444
October 17, 2020
The staff at Westside Lexus is incredible! They are genuine and care about making sure you leave happy in a vehicle fit just for you! genuine and care about making sure you leave happy in a vehicle fit just for you! More
by BriHardy
October 17, 2020
Excellent facilities and well trained knowledgeable personnel. Always on time for meetings. Good inventory and helpful to find colors model of your choice. Delivery lacks instruction on electronics of personnel. Always on time for meetings. Good inventory and helpful to find colors model of your choice. Delivery lacks instruction on electronics of new model. In the past had a digital expert available but have done away with this attention. More
by JCM
October 17, 2020
Sam Chau, our salesman, did a wonderful job. He was courteous, patient and knowledgeable. We have purchased two cars from him in the last two months and have been pleased with his service both times., courteous, patient and knowledgeable. We have purchased two cars from him in the last two months and have been pleased with his service both times., More
by angelcone
Employees Worked With
October 16, 2020
Very professional, clean environment. Great customer Very professional, clean environment. Great customer service. Mr. Shekhar was a very honest, helpful, a sincere, genuine , Gentleman. He should be in Very professional, clean environment. Great customer service. Mr. Shekhar was a very honest, helpful, a sincere, genuine , Gentleman. He should be in management at Lexas. More
by frdesmond
