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Westside Lexus

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
7,065 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,065 reviews

September 17, 2020

Excellent service. Very experienced Team. Mary Margaret McCowen is absolutely the best sales representative that I have ever word with. Awesome experience. My wife loves her new GX!! More

by doug.stewart0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2020 -

Westside Lexus responded

We appreciate you taking the time to share! Thank you for choosing Westside Lexus and for shouting out Mary. It is great to hear that she was able to assist you with your purchase and get your wife into her new Lexus GX. Safe travels and we hope to see you again down the road!

September 17, 2020

One of the main reasons I continue to make Westside Lexus my vehicle destination is because of my loyalty to Mary Margaret. From the very first Lexus I purchased "all by myself", she made and continues to m More

by lkiminteriors
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2020 -

Westside Lexus responded

It is wonderful to hear that Mary has earned your five-stars! Thank you for sharing and for being such a loyal customer at Westside Lexus. We appreciate your business and hope to see you again next time!

September 17, 2020

Mr. Lurie Keener did an excellent job assisting me with the purchase of a previously leased car. Mr. Paul Rockett also did an excellent assisting me with the financing and extended warranty. More

by LEONEARL2016
Recommend Dealer
Yes
Employees Worked With
Lurie Keener
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2020 -

Westside Lexus responded

That's what we love to hear! It's so good to hear that Lurie and Paul made your buying experience attentive and straightforward. Thank you for choosing Westside Lexus, and we hope you're loving your new car!

September 17, 2020

World class customer service. Jeffrey Byers is the best. Presented several options to own vehicle. Wasn't ready to make a decision, but understood my decision needed to be done that day. More

by pchesnick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JT Teodoro
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Sep 17, 2020 -

Westside Lexus responded

It is wonderful to hear that you had such a successful experience working with Jeffrey! We appreciate your feedback and hope to work with you again at Westside Lexus!

September 17, 2020

John Parish did an outstanding job with the new car! It was a pleasure to work with him. I would refer him to all my friends. More

by jbrock00
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Parish
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Sep 17, 2020 -

Westside Lexus responded

Feedback like this makes our day as it is our priority to meet the needs of customers. We are thrilled to hear that John helped you into a new car! On behalf of all of us at Westside Lexus, we wish you safe travels!

September 16, 2020

Sam was extremely helpful throughout the entire process. He set me up with the right people to make sure I was aware of all options to compare purchasing versus leasing. Will recommend him to anyone lookin More

by Ram20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2020 -

Westside Lexus responded

Thank you for leaving a review and for giving a shout out to Sam! I am thrilled to hear that he took care of you as it is our goal to meet the needs of shoppers. We're grateful to have your business at Westside Lexus!

September 16, 2020

West side Lexus gave me the amazing experience on my new SUV shopping yesterday,sales man do outstanding service that I never had somewhere else,his name is Gonzo ,he treat me like he is member of my family More

by OUIWANAPUN
Recommend Dealer
Yes
Employees Worked With
Gonzo Jimenez
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Sep 16, 2020 -

Westside Lexus responded

What a wonderful review! We are very glad to hear that Gonzo's service stood out to you and that he helped you drive home from Westside Lexus in your new SUV. Thank you so much for your business! - Westside Lexus team

September 16, 2020

Mr. Phillip's was great and I will highly recommend him Mr. Phillip's was great and I will highly recommend him to everyone. He sold me a nice car at a very good price. He said " It's not all about maki More

by Darrellloge@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2020 -

Westside Lexus responded

Thank you so much for recommending Mr. Phillips! We are so happy to hear that you were able to drive home from Westside Lexus in the right car at the right price. Congratulations from our entire team! We are lucky to have you as a customer.

September 16, 2020

Sinh Pham and Hai Do they are good service, good price and friendly . They are very very professional every thing ! I will sent all my friends to them . Again thank a lot More

by HOANGPHAM830
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sinh Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hai Do
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Sep 17, 2020 -

Westside Lexus responded

Thank you for reviewing Westside Lexus! We're thrilled to hear that Sinh and Hai consistently impress you with excellent service. See you next time!

September 16, 2020

I just came to ask and have an idea of how much will be a car for me, and I ended up with a car More

by pedroapalmar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Mata
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Sep 16, 2020 -

Westside Lexus responded

Thank you, Pedro, for posting about your experience at Westside Lexus! I am glad to hear that our team was able to get you into a vehicle that suits your needs. Congrats and safe travels!

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