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Westside Lexus
Houston, TX
7,055 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,055 reviews
July 05, 2020
A very good experience was had. The new facility is very inviting, too ! It was once again a pleasure doing. Business with Jeff Margolis.. Judy in Finance was very nice inviting, too ! It was once again a pleasure doing. Business with Jeff Margolis.. Judy in Finance was very nice More
by Sandy123
Verified Customer
July 05, 2020
Amazing job!! Love the car. Steve is an amazing. He helped us through the whole process and showed us all the different cars with different interiors. Would recommend him to everyone helped us through the whole process and showed us all the different cars with different interiors. Would recommend him to everyone More
by Mimi9564
July 04, 2020
I just got my new Lexus yesterday. The salesman named Hai Do is really patience, helped me out a-lot. Highly recommended! Will refer him to my family and friends. Do is really patience, helped me out a-lot. Highly recommended! Will refer him to my family and friends. More
by phuong_teresa92
Employees Worked With
Hai Do saleman
July 02, 2020
New Car Purchase Thanks Sam for making this an easy transaction. I have been a loyal customer for years. This experience confirmed again why I continue to do service Thanks Sam for making this an easy transaction. I have been a loyal customer for years. This experience confirmed again why I continue to do service with Westside Lexus. More
by mrdebra
Employees Worked With
They are not listed
July 02, 2020
I had a good experience with Gonzo and Judy. They were professional and courteous and I would recommend them and the dealership to friends and family. professional and courteous and I would recommend them and the dealership to friends and family. More
by jon.anderson
July 02, 2020
Went well with financing. Louis was informative but I thought I was getting a car with GPS. The tint was done with out me asking. Not done very well. thought I was getting a car with GPS. The tint was done with out me asking. Not done very well. More
by STEPHANIEEMMEL
July 02, 2020
As usual received outstanding service from all the departments I used. Exceeded my expectations and I appreciate the quick processing in a process that is very involved. Thanks to all! departments I used. Exceeded my expectations and I appreciate the quick processing in a process that is very involved. Thanks to all! More
by Patty
July 02, 2020
I had the best experience at Westside Lexus buying my new Lexus RX 350, with Mary Margaret McGowan, my sales consultant, who is a true jewel at the dealership! Wish I could get one of the Lexus crystal desk Lexus RX 350, with Mary Margaret McGowan, my sales consultant, who is a true jewel at the dealership! Wish I could get one of the Lexus crystal desktop paperweights that Mary Margaret has on her desktop, as an award she received! Where could I order one for my desktop as a Lexus accessory? More
by MAGDICKSON
July 01, 2020
Service is most important thing all are trained to do Very good experience in every area we had contact. Would definitely use again Price was very fair do Very good experience in every area we had contact. Would definitely use again Price was very fair More
by byjocap
July 01, 2020
super Super visit at your dealership I would recommend to everyone....Danny Garza went above and beyond expectations he was a buyers dream very helpful with Super visit at your dealership I would recommend to everyone....Danny Garza went above and beyond expectations he was a buyers dream very helpful with everything More
by texlebah_47
Employees Worked With
