Westside Lexus

I connected with Westside Lexus and Jim Fikaris in my search for a pre-owned Audi, which they had on the lot. As an out of town customer, candor and transparency were critical. I was able to deal with search for a pre-owned Audi, which they had on the lot. As an out of town customer, candor and transparency were critical. I was able to deal with Jim by phone and email before making the 2.5 hour drive to Houston and developed a high level of confidence and trust in my dealings with Jim. Jim offered a fair price, and the entire process was very efficient and pleasant, words I haven’t generally associated with my prior car buying experiences. My wife is a Lexus driver, and although I was in the market for an Audi, we’ll be back to see Jim when it’s time to buy a new Lexus, even though it’s a 2.5 hour drive. More

It's an impressive dealership that is organized and clean. Agents are polite and welcoming. They explain every thing about the car clearly. Car displays are nice. clean. Agents are polite and welcoming. They explain every thing about the car clearly. Car displays are nice. More

Exceptional serviceHighly recommend Friendly associates Exceptional service Highly recommend Friendly associates All the people I encountered were very nice and receptive to all my questions and reques Exceptional service Highly recommend Friendly associates All the people I encountered were very nice and receptive to all my questions and request. 10 / 10 service More

Westside Lexus - Houston TX - Awesome experience During these trying times, if you find yourself needing a new (or new to you!) vehicle — you must go and experience Westside Lexus. Be sure to ask fo During these trying times, if you find yourself needing a new (or new to you!) vehicle — you must go and experience Westside Lexus. Be sure to ask for Sinh Pham. Sinh made our entire experience quick, safe and incredibly easy. The dealership is gorgeous with such attention to details. Everyone practiced social distancing. Paperwork was handled as if it were already the 22nd century! My car was ready for my pickup, located in it’s own sterile bay, closed off to the rest of the people at the dealership. The entire process, directed by Sinh Pham, was expedited courteously and professionally. As my family passed by Lexus employees they all greeted us and thanked us for coming. I love my new vehicle! Thank you Sinh Pham, and thank you Westside Lexus! More

I was very happy with my salesperson Shawn! Christian was great! I just forgot my Houdton Texans headrest covers and Shawn said they were gone. I was on my way to get everything out of the Audi Q3 to transfe great! I just forgot my Houdton Texans headrest covers and Shawn said they were gone. I was on my way to get everything out of the Audi Q3 to transfer over and got sidetracked. More

This is my first Lexus. Best experience buying/leasing a vehicle. High class, first rate service and now I feel like a princess! I absolutely LOVE my Lexus! vehicle. High class, first rate service and now I feel like a princess! I absolutely LOVE my Lexus! More

Have always appreciated the good quality of the service department. My recent purchase was a result of going in for service and seeing an RX on the floor with the perfect color combination and equipped department. My recent purchase was a result of going in for service and seeing an RX on the floor with the perfect color combination and equipped with all my desires. More

We purchased our 3rd Lexus from Westside over the last 10 years. Same amazing service! New facilities are amazing. Merrell Middleton in sales and Paul Rocket in finance are both awesome! Truly a first class years. Same amazing service! New facilities are amazing. Merrell Middleton in sales and Paul Rocket in finance are both awesome! Truly a first class experience in every way! More

Our experience at Westside Lexus was enjoyable. It’s a beautiful dealership that seems to exude a calm and peaceful atmosphere. Everyone was very polite and customer focused. beautiful dealership that seems to exude a calm and peaceful atmosphere. Everyone was very polite and customer focused. More

I would not recommend Westside Lexus to anyone. I had multiple issues of their making - from not receiving a Bill of Sale for almost 2 months, lying to me, to not submitting the paid state sales tax for multiple issues of their making - from not receiving a Bill of Sale for almost 2 months, lying to me, to not submitting the paid state sales tax for registration/license plates. This situation was more complicated given the registration in a different state; however, their delays have resulted in my new vehicle becoming a 2 ton paperweight. The only decent employee was Cecilia, the Title Clerk, who made up for the others' shortcomings. For the record, I've bought Lexus vehicles before and never had any problems. Go elsewhere! More