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Westside Lexus
Houston, TX
7,065 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,065 reviews
June 25, 2020
We have gotten 5 Lexus vehicles from Westside and have had excellent salesman (Mike Nelson) and the best customer service you could ask for. We ❤️ Westside Lexus!!! had excellent salesman (Mike Nelson) and the best customer service you could ask for. We ❤️ Westside Lexus!!! More
by PPETERS1
Verified Customer
June 25, 2020
I have leased four or five cars mostly from Mike Nelson in sales. Service area is great. First class service all around from all employees. in sales. Service area is great. First class service all around from all employees. More
by MARIEBERGEN
Employees Worked With
June 25, 2020
Got the deal done fast. No delays or complications. Satisfied with the price of my trade-in. Had the used car that I was interested in readily in stock. Satisfied with the price of my trade-in. Had the used car that I was interested in readily in stock. More
by ARTHUR.FLANAGAN
June 21, 2020
Clean spacious environment with courteous staff, Sam Chau was friendly and easy to deal with. Cheerful disposition from all of the staff. Thank you Westside Lexus. was friendly and easy to deal with. Cheerful disposition from all of the staff. Thank you Westside Lexus. More
by Westside customer
Employees Worked With
June 20, 2020
My 1st vist and purchase Doug Phillips was very helpful and very patience. He was able to find me a very nice car within my budget My overall experience with Westside was very Doug Phillips was very helpful and very patience. He was able to find me a very nice car within my budget My overall experience with Westside was very good..Christan was great to ! More
by blair.valdia
June 20, 2020
The easiest car buying experience we have ever done. Dealing with Westside was a lovely experience. Thank you to Shannon and Doug. We would most definitely come back. Dealing with Westside was a lovely experience. Thank you to Shannon and Doug. We would most definitely come back. More
by srking424
June 19, 2020
Perfect car buying experience! Jeff Margolis was amazing. Listened to my requests...went the extra mile to ensure that my needs were met. He was patient, knowledgeable, explained ev Jeff Margolis was amazing. Listened to my requests...went the extra mile to ensure that my needs were met. He was patient, knowledgeable, explained everything in an easily understood manner and before leaving in my new car encouraged me to call him or return if I had any questions. Wonderful customer service! More
by SHARONRHEM
Employees Worked With
Jeff Margolis
June 19, 2020
Friendly and welcoming. They made sure I got something within my price range. The price I got I couldn’t find it anywhere. Great service within my price range. The price I got I couldn’t find it anywhere. Great service More
by kwamZy101
June 19, 2020
1 st car from Westside Lexus. My salesman, John Parish was a very nice laid back man. Would highly recommend him to anyone look for a new car. He worked hard for me without the normal pressure you normall was a very nice laid back man. Would highly recommend him to anyone look for a new car. He worked hard for me without the normal pressure you normally get from car salesmen. John gets 5 stars from me! More
by charles.franz
Employees Worked With
John Parish
June 18, 2020
Very welcoming atmosphere. I was treated very respectfully and dignity. The salesman and finance personnel were kind, understood what my wife and I were looking to come out of the deal. respectfully and dignity. The salesman and finance personnel were kind, understood what my wife and I were looking to come out of the deal. More
by LINDER_CRZ
