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Westside Lexus
Houston, TX
7,069 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,069 reviews
May 11, 2020
Excellent customer service. We made an appointment and left with our new Lexus shortly after. We are very satisfied with Westside Lexus and will return for future purchases. left with our new Lexus shortly after. We are very satisfied with Westside Lexus and will return for future purchases. More
by CHRISCATTX
Verified Customer
May 10, 2020
From the moment I started a chat on the website to the moment I signed on the dotted line. My experience with the team at Lexus Westside has been the best car shopping experience I have ever had. moment I signed on the dotted line. My experience with the team at Lexus Westside has been the best car shopping experience I have ever had. More
by lisseth_salmeron
May 10, 2020
The show room was compliant with the coronavirus guidelines. The sales associate was very knowledgeable and helpful. A fair price and payment options were agreed upon quickly and easily. This is my guidelines. The sales associate was very knowledgeable and helpful. A fair price and payment options were agreed upon quickly and easily. This is my second car that I have purchased from Lexs and will not be my last. More
by edmondst8640
Employees Worked With
Jeff Margolis
May 06, 2020
This dealership displays expertise in appearance and professionalism. I live the facility and the layout. Although I have to really walk around. HA HA HA!!! professionalism. I live the facility and the layout. Although I have to really walk around. HA HA HA!!! More
by faithck
May 04, 2020
Great dealership! I came there from another Lexus dealership and the vibe at Westside Lexus made you feel like you were amongst family! From the finance manager, to the advertising manager on down! D dealership and the vibe at Westside Lexus made you feel like you were amongst family! From the finance manager, to the advertising manager on down! Danny Garza, Anil Sharma, and Doug Phillips are great representatives of your brand. I came in not wanting to buy and those 3 turned me around. More
by Yaweh_07Leon Scott
May 03, 2020
This is our 3rd lease from Jeffery Byers at Westside Lexus. The customer experience is always second to none! We’re able to schedule an appointment that’s convenient for our family and we typically spen Lexus. The customer experience is always second to none! We’re able to schedule an appointment that’s convenient for our family and we typically spend 1 hour or less completing a deal. We will continue to lease or purchase from Jeffery and refer our family and friends for years to come. More
by Jenn P.
Employees Worked With
May 02, 2020
Was searching for a vehicle and was not looking for a Lexus. I checked one out on a whim & due to the great treatment & attitude of integrity I bought one! Lexus. I checked one out on a whim & due to the great treatment & attitude of integrity I bought one! More
by rg
May 02, 2020
Ben is awesome. Bought 2 cars from him now. Desmond has been great as well. Like new showroom but wait times for service MUST UMPROVE been great as well. Like new showroom but wait times for service MUST UMPROVE More
by MP7588
May 01, 2020
LOVE WESTSIDE LEXUS AND DALE AND SHANNON. My 5th RX, 10th Family Westside Lexus in 15 years. We love WESTSIDE & LEXUS. We will always be back Family Westside Lexus in 15 years. We love WESTSIDE & LEXUS. We will always be back More
by Tanya L
April 30, 2020
Like the place, personnel are very friendly, knowledgeable, very patient , professional, let me bring home the car to test drive for 2 days, end up getting the RX 350 which I enjoyed driving now knowledgeable, very patient , professional, let me bring home the car to test drive for 2 days, end up getting the RX 350 which I enjoyed driving now. More
by ebasada58
Employees Worked With
Mike Shafer, Andrew Tran, Gonzo Jimenez, Jeff Margolis
