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Westside Lexus
Houston, TX
7,074 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,074 reviews
February 06, 2020
I only bought an older preowned model, but was treated as if I was buying the most expensive car on the lot! They truly went above and beyond. if I was buying the most expensive car on the lot! They truly went above and beyond. More
by elizabeth38
Verified CustomerEmployees Worked With
February 06, 2020
Very professional and knowledgeable about the options and the price of the car. I accidentally arrived at the wrong location and was told come on, my appointment is still good. Deal was completed and deliver the price of the car. I accidentally arrived at the wrong location and was told come on, my appointment is still good. Deal was completed and delivered the same day. John L. and his team were great. More
by wolff_man99
February 04, 2020
Great ,awesome, wonderful,good, nice, excellent, marvelous ,fantastic ,dependable , honest, kind, merry, loving, dynamic, genuine, generous ,capable, humble, unique, friendly, sweet, giving, truthfu marvelous ,fantastic ,dependable , honest, kind, merry, loving, dynamic, genuine, generous ,capable, humble, unique, friendly, sweet, giving, truthful, positive, thoughtful More
by s1979bell
February 04, 2020
Excellent service and hard working people. With an usual case with little or no credit history in the country, John and Emily did an exceptional job to get the right offer for me case with little or no credit history in the country, John and Emily did an exceptional job to get the right offer for me More
by oscarestabas
Employees Worked With
John Parish, Emily Maus
February 04, 2020
Wonderful dealership! Everyone in the Service Department as well as the Sales Department is polite, respectful and always ready to assist. I will never drive any other type auto other than a Lexus! as well as the Sales Department is polite, respectful and always ready to assist. I will never drive any other type auto other than a Lexus! More
by BCWELCH2
February 04, 2020
Mike Gonzales is awesome salesman. I have purchased several vehicles from him!! He is knowledgeable & service oriented. Always contact Mike for new vehicle. This requires too many words several vehicles from him!! He is knowledgeable & service oriented. Always contact Mike for new vehicle. This requires too many words More
by jeaniejohnson
Employees Worked With
February 03, 2020
Car shopping Had a seamless buying experience at the new showrooms. Chong Lee gave me a tour of the facilities and they are clearly second to none. Had a seamless buying experience at the new showrooms. Chong Lee gave me a tour of the facilities and they are clearly second to none. More
by MGDINGES
February 03, 2020
Professional Dealership, With knowledgeable and courteous sales staff - seamless sales / purchase process. Enjoyed working with David - he followed up timely on my questions and requested information. sales staff - seamless sales / purchase process. Enjoyed working with David - he followed up timely on my questions and requested information. More
by TWOOD74901
February 03, 2020
Westside Lexus is a Fantastic Dealership We have purchased our Lexus cars from Westside Lexus for the last 18 years. The sales experience and car maintenance are exceptional. David Wasaff i We have purchased our Lexus cars from Westside Lexus for the last 18 years. The sales experience and car maintenance are exceptional. David Wasaff in Sales is easy to work with and is looking out for his client's best interests. More
by JPERKINS5
Employees Worked With
February 03, 2020
We worked with Steve Davis and he provided amazing customer service. The whole experience was smooth and stress free! I would recommend Westside Lexus to anyone and I will be purchasing another vehicl customer service. The whole experience was smooth and stress free! I would recommend Westside Lexus to anyone and I will be purchasing another vehicle soon. More
by Txredhotmama
