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Westside Lexus
Houston, TX
7,111 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,111 reviews
January 10, 2020
Excellent service closing on a new Lexus.Sales and Excellent service closing on a new Lexus. Sales and finance did an outstanding job of explaining every thing. I highly recommend West Side Lexus. Excellent service closing on a new Lexus. Sales and finance did an outstanding job of explaining every thing. I highly recommend West Side Lexus. Shop around and come back and see what kind of deal you can get. More
by MR KT
Verified CustomerEmployees Worked With
January 07, 2020
Alex Winnicki is awesome - third car I’ve purchased with his help and he is spot on. Would definitely recommend WESTSIDE LEXUS for our next car purchase. his help and he is spot on. Would definitely recommend WESTSIDE LEXUS for our next car purchase. More
by biancasallen
January 07, 2020
The sales person Desmond was professional and not pushy. Same goes for Finance Manager. They worked with us on trying to find us a Build that we wanted and succeeded by getting it from another dealer. Ne Same goes for Finance Manager. They worked with us on trying to find us a Build that we wanted and succeeded by getting it from another dealer. New facilities were superb. Overall a very good experience. More
by ynikulin
January 06, 2020
Felt welcome and business was handled well. From the time I walked in to the dealership, I was welcomed with a sincere greeting. And was immediately ask if I needed help. Nowadays the little thi From the time I walked in to the dealership, I was welcomed with a sincere greeting. And was immediately ask if I needed help. Nowadays the little things like that go a long way. More
by Wstevenvalladares
January 06, 2020
Have always enjoyed dealing with Lurie Keener for all our vehicle needs. Very professional and helpful. He is the reason why we have stayed with Lexus all these years. vehicle needs. Very professional and helpful. He is the reason why we have stayed with Lexus all these years. More
by ugotaugie
January 05, 2020
Easy and friendly staff. I good way to buy/lease a car All the process went smooth and fast. I normally think twice before goes to a dealership. This experience change my mind. Everyone was very helpful. All the process went smooth and fast. I normally think twice before goes to a dealership. This experience change my mind. Everyone was very helpful. More
by CRISSERTZEN
January 04, 2020
Great experience Frank was extremely professional, courteous, and thorough. He answered all of our questions, and we are extremely pleased with our vehicle. We would Frank was extremely professional, courteous, and thorough. He answered all of our questions, and we are extremely pleased with our vehicle. We would highly recommend to anyone looking to buy a vehicle More
by STEPHEN.HOLLINGSWORTH
Employees Worked With
Frank Mata
January 04, 2020
personal The new building is nice, very good showroom, many vehicles to choose from, very nice coffee bar and sitting areas, knowledgeable sales person, courte The new building is nice, very good showroom, many vehicles to choose from, very nice coffee bar and sitting areas, knowledgeable sales person, courteous, friendly and prompt. More
by pkulkarni16
Employees Worked With
January 03, 2020
Bought RX 450h Sales and Finance staff were knowledgeable, engaging, responsive, and thorough. Highly professional in every way. The dealership has an impressive inv Sales and Finance staff were knowledgeable, engaging, responsive, and thorough. Highly professional in every way. The dealership has an impressive inventory, and the (new) facility is beautiful. More
by mfraser5
January 03, 2020
Professional informative and friendly Our salesperson Eva knew her product extremely well and was able to respond to every question I proposed to her. She was very professional and friend Our salesperson Eva knew her product extremely well and was able to respond to every question I proposed to her. She was very professional and friendly. We were able to go look at vehicles we were interested in numerous times. We really appreciated her time and expertise. More
by JEANNEHAMMEKE
