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Westside Lexus
Houston, TX
8,037 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 8,037 reviews
January 19, 2021
Nice facility. Very professional and easy to work with when working a deal out. No pressure and make you feel comfortable. Quick to process everything and complete the purchase. when working a deal out. No pressure and make you feel comfortable. Quick to process everything and complete the purchase. More
by bmhernandez
Verified Customer
January 19, 2021
We were able to ge the car we were looking for at a fair price. We ended up with a pre-owned GX and they were very helpful in assisting us with our decision on this vs. a new GX. I would definitely visit an price. We ended up with a pre-owned GX and they were very helpful in assisting us with our decision on this vs. a new GX. I would definitely visit and purchase from this dealership again. More
by DAVID.CANDLER
January 19, 2021
Great Cust Svc, Friendly Staff, and No Pressure Sales tactics. All questions were answered. Sales person was very knowledgeable of each vehicle specs, pros & cons. :-) tactics. All questions were answered. Sales person was very knowledgeable of each vehicle specs, pros & cons. :-) More
by Ken Bilton
January 17, 2021
I had good experience as did in the past. I highly recommend your dealership to others. Your new facility is well designed and impressive. Keep it up recommend your dealership to others. Your new facility is well designed and impressive. Keep it up More
by DRMAZRATIAN
Employees Worked With
Alex Winnicki, Nam Pham
January 17, 2021
The sales consultant, finance manager as well as management was very helpful and made the Lexus experience very pleasant. Dealership also followed CDC covid protocols. management was very helpful and made the Lexus experience very pleasant. Dealership also followed CDC covid protocols. More
by hmit80
Employees Worked With
Other Employees :
James Breaux, Alex Ruata
January 16, 2021
My sales associate Shawn was polished, professional and fair. He kept in touch and was a great resource during my purchase. Christian completed the transaction and we are enjoying the GX 470. fair. He kept in touch and was a great resource during my purchase. Christian completed the transaction and we are enjoying the GX 470. More
by mluna1
January 16, 2021
The dealership and it’s team are very professional, courteous, efficient and helpful. Would recommend to others. Excellent selection of automobiles. Love the 0% financing. courteous, efficient and helpful. Would recommend to others. Excellent selection of automobiles. Love the 0% financing. More
by JOHN@JTJONES.COM
January 16, 2021
Thankyou so much for your help, Joey and the young lady in finance. I appreciate your help and efforts & look forward to doing business again. in finance. I appreciate your help and efforts & look forward to doing business again. More
by kimberlyclewis13
January 16, 2021
Alex did a great job of recommending the right car for me. He has always been helpful and responsive. He is the prime reason I returned to the dealership. The maintenance garage and body shop are also eas me. He has always been helpful and responsive. He is the prime reason I returned to the dealership. The maintenance garage and body shop are also easy to work with. The facility remodel is also quite nice. More
by Fptraylor
January 15, 2021
Dave was amazing!! Super nice and supportive!! I would love to do business with him again! He was helpful and he knew a lot about the car. love to do business with him again! He was helpful and he knew a lot about the car. More
by mssiriban
