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Westside Lexus

Houston, TX

4.8
7,135 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,135 reviews

November 16, 2019

Pre-owned purchase David was very professional he explained all everything in details and showed all the features of the car he even set up the Bluetooth and time in my More

by nazkalim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Wasaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2019 -

Westside Lexus responded

You're very welcome! David is a very thoughtful employee and always takes this time with his customers!

November 15, 2019

awesome! Great treatment and great service. All associates we dealt with did a great job. Would recommend to others. Liked that there was a nice clean dealersh More

by sid_sulhan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo (new car explanations) , Kevin Jacobson
Nov 20, 2019 -

Westside Lexus responded

Thanks, Sid! We're here for anything else that you could need!

November 14, 2019

Purchasing a new vehicle Very nice people, very helpful and courteous, I will shop at Westside Lexus again.. The people made me feel so welcome, cant wait to come pick up my v More

by linhar663
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2019 -

Westside Lexus responded

We hope it turned out even better than you expected!!!!

November 14, 2019

Professional , did not waste time, understood what I wanted The service I received was excellent, no pressure to buy , overall a smooth transition. Highly professional. I can’t say enough of positive things a More

by Bgafrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Goldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Stephens
November 14, 2019

2019 new ES350 Jeff Jones was amazing he beat the car in price and had exactly the right stereo I was looking for was 17 speakers I was so excited I pray to God abou More

by Campbell1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Also the two girls upfront when you enter on both sides were awesome they were so sweet the one when you walk in the used part and then they help you get who you need and then the good little girl on the new car area at the desk she’s so sweet too
November 12, 2019

Perfect We have had such awful experiences with car dealerships that we were skeptical about going anywhere. We gave West Side a try and met Tim. He answere More

by prufrock77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Jacobson
November 12, 2019

Purchase of 2020 ES 350 We were greatly impressed with the personal attention and knowledge of Louis Blackmon in researching our specific requests. His long tenure with West More

by ngodshall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis Blackmon
November 12, 2019

Awesome Mike Nelson was perfect for us. He helped us with choices best for us. He did everything he said he would do and he was on time. The new facilities ar More

by Kaeldrd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Maus
November 11, 2019

Great Experience to buy my first ever Lexus Car! Me and my boyfriend had a great experience, conversation and deal with Sam Chau! Sam is a very friendly and explained the different vehicle options ve More

by Cat
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Maus
November 10, 2019

Great experience with Jeffery Byers Jeffery Byers made this process so easy and I felt so comfortable. He treated me as he would a friend. I had many questions and he took the time to ta More

by Brooke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charli Byers
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