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Westside Lexus

Houston, TX

4.8
7,135 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,135 reviews

November 09, 2019

Lauren and Ben made it convenient and a wonderful experienc. They made it very easy and efficient and. They were very accommodating so that we did not have to make any extra trips . Most of our work was done ove More

by ASRSLR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Goldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2019

Professionalism of Staff Prompt service and excellent customer service from Mary Margaret McGowan and her support people. It was evident that she wanted me to be happy in nego More

by MUMSYLOH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Jacobson
November 08, 2019

Car pirchase Everything was beyond our expectations. Rspecoally Frank Mata did a lot to male oit negptiations succeed.Thanks At this mpment the only thing we need More

by GKARSAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Mata
November 07, 2019

FAST, INFORMATIVE AND EASY process. Desmond Johnson in sales was great!! Finance person (Mr. Jacobson) was also very helpful. Alex, the delivery tech was very patient and helpful. They a More

by cjmckn928
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ruata, Kevin Jacobson, Desmond Johnson
November 06, 2019

WIN WIN DEAL John Loving helped me find a car with the options that we wanted. When the car arrived, he made sure to contact us in time to see the car. We came pre More

by anandshinny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
November 04, 2019

a great experience Very professional and knowledgeable sales manager. John Loving was wonderful and explained everything well which made our decision easier. The paperwo More

by gang.miao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2019

Absolutely the best experience! Jeff Jones was wonderful and explained everything. We have never leased a car before and we always dreaded looking for a car. I cannot wait to work More

by richelaine60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sinh Pham
November 03, 2019

It was fine This is my fifth car with Westside Lexus so 12 years as a customer. John Parish is a fine man. This one was very easy. More

by CHRIS.JOB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Homer Hsu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sinh Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Guerra, John Parish, Alex Ruata
November 03, 2019

L/Certified purchase. Jim F. was outstanding - a real pleasure dealing with him. Mike S. In finance was superb, as well. The Westside experience is second to none. More

by Tony Deen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Fikaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2019

Professional Staff enured a smooth purchase While car shopping we stopped into WS Lexus and were able to drive the 2 models we had in mind. Mike was very knowledgeable about the features and be More

by von.s.henderson
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Shafer
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