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Westside Lexus

Houston, TX

4.8
7,207 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,207 reviews

November 18, 2024

Alex made the whole process so easy. Was very professional and had very good communication More

by marisol.perdomo1996
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Westside Lexus responded

Marisol, we are pleased to know that Alex delivered a five-star experience. Thanks for stopping in at Westside Lexus!

November 18, 2024

Customer service was spot on from the moment I walked through the door to moment I left. More

by judibhaskins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nellie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Westside Lexus responded

We love to see great reviews. Thank you from all of us at Westside Lexus!

November 17, 2024

Was referred to Westside Lexus by a couple of neighbors. John Loving was responsive, knowledgeable, helpful and patient. Sterling Sine was very professional and pleasant to work with. All in all, I was very More

by vfama
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Westside Lexus responded

Thank you for choosing Westside Lexus and sharing your experience! We're delighted to hear that John Loving and Sterling Sine provided such excellent service. We appreciate the recommendation from your neighbors, and we're here if you need anything in the future!

November 17, 2024

Joey was fantastic. The process was seamless and we will recommend to friends and family. More

by toddwood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Westside Lexus responded

Thanks for trusting Joey and the Westside Lexus team with your business, Todd! Enjoy the ride!

November 16, 2024

Super easy transaction buying our leased RX350. Tim helped us on his day off and Judy in finance is top shelf! More

by GREG.HUGHES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Westside Lexus responded

We're delighted to hear that Tim and Judy made your experience at Westside Lexus a smooth one! Thank you for choosing us, and enjoy your RX350!

November 16, 2024

Customer service was outstanding! My experience at the dealership was top tier. Fernando, Kim and Dominick went over and above during my visit. I would recommend for anyone shopping f More

by lewis_jamal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Jessee
Nov 18, 2024 -

Westside Lexus responded

Thank you for the glowing review! We're delighted to hear that Fernando, Kim, and Dominick provided outstanding service during your visit at Westside Lexus. We appreciate your recommendation and look forward to assisting you again in the future!

November 16, 2024

Shannon is the awesome professional salesman. He knows what customers want and work with us in the professional manner. He is one of the best salesman. We are happy to work with Shannon and def More

by TOMTU2009
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Westside Lexus responded

We're delighted to hear that Shannon provided such a professional and satisfying experience at Westside Lexus! Thank you for choosing us, and enjoy your new Lexus!

November 15, 2024

Courteous and kind. Very patient and great to work with. Listen to my needs and addressed them. A very pleasant experience. More

by rdmiller4me
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Westside Lexus responded

Thank you for sharing your experience with us at Westside Lexus! We're delighted to hear that our team was courteous and attentive to your needs. We look forward to serving you again in the future!

November 15, 2024

Rick was great to work with. The process was smooth and fast. This is my second vehicle from Westside it will not be the last. More

by monicarossell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Tatum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Westside Lexus responded

Monica, we're delighted to hear that Rick made your experience smooth and fast at Westside Lexus. Thank you for choosing us again, and we look forward to assisting with your future vehicle needs!

November 15, 2024

Sydney was very helpful and knowledgeable. Overall very good experience and service. The entire transaction went smoothly. More

by rkulkarn
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sydney McPeters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Westside Lexus responded

It's great to hear that Sydney provided such helpful service and made your experience at Westside Lexus a smooth one. Thank you for sharing!

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