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White's Toyota of Lima

Lima, OH

4.6
2,463 Reviews
We’ve been in business right here in Northwestern Ohio since the 1950s, and we have always sought to innovate and outpace the competition. We want to provide you with the best vehicles, and Toyota is helping us do that. White's Toyota of Lima is a family-owned dealership, and every person here, from the top to the bottom, is looking to give you the best customer service experience possible. We understand our core values, and we would never abandon them for an extra dollar or for some misguided benefit. We believe in integrity, teamwork, personal growth, urgency, and attention to detail. All of this means that we are a great place to both buy and service vehicles.
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3500 Elida Road

Lima, OH

45807

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Showing 2,463 reviews

January 02, 2018

Great service! Great people. My battery was dead in my Rav4 and I took it I to get replaced. The old battery was bought by the previous owners. It was still under warranty and the More

by Tarheelfan65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Sousa
Jan 03, 2018 -

White's Toyota of Lima responded

Tarheelfan65, thank you for the five star review! We're very happy to hear about your battery replacement. We're glad you were able to get a new one at no cost to you! Safe travels! Thank you for servicing with Allan Nott.

December 31, 2017

relaxed. straightforward. friendly and helpful Walked in told Ben what I was looking for and he took care of it. the entire office seemed to be working together to make our visit relaxed and produc More

by real18
Recommend Dealer
Yes
Employees Worked With
George Pulfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Rees
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Miller, Chris Crider
Jan 03, 2018 -

White's Toyota of Lima responded

Real18, thank you for the five star review! Our mission statement is that "employees work together to create a better experience for our customers" so we are extremely happy to read your review! We're excited to hear that Ben offered you a no pressure and relaxing car buying experience. Enjoy your Sienna! Thank you for choosing Allan Nott.

December 30, 2017

Great service. No BS Initially requested a leasing quote due to the great reviews on line. From the beginning, Marcia was very straight forward when working out a deal. A More

by AdamN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcia Sites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2018 -

White's Toyota of Lima responded

AdamN, thank you for the five star review! We're excited to hear about your great, no BS experience with our dealership. Marcia works extremely hard to provide her customers with a better car buying experience so it is great to see your kind words. We appreciate you making the drive to do business with us! Thank you for choosing Allan Nott.

December 27, 2017

Exceptional sales department I was looking for a new Honda model (Clarity) and contacted 7 Ohio Honda dealers looking for a certain exterior/interior color combination. 3 dealersh More

by datki63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Legge
Dec 27, 2017 -

White's Toyota of Lima responded

Datki63, thank you for the five star review! We're extremely happy to hear that we were able to find your ideal Clarity. We hope you enjoy all of the MPGs you will be getting! We will make sure that Dylan sees this awesome review. We appreciate your kind words of our dealership, our staff works very hard to provide our customers with an exceptional car buying experience. Thank you for choosing Allan Nott!

December 27, 2017

New pilot Great experience buying new car. Avery went through all the difference in features etc of each model. Financing quick and efficient. Helpful in tra More

by jj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Avery Van Hassel
Dec 28, 2017 -

White's Toyota of Lima responded

Jj, thank you for the five star review! We're excited to hear of your great experience with our dealership. It is good to hear that Avery and our Finance Department made your time with us quick and efficient. Thank you for choosing Allan Nott!

December 23, 2017

Fantastic, very helpful Start to end very helpful, fun experience. Couldnt be happier with doing business here. Everyone was a joy to work with. Will do business with these g More

by Jweber85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcia Sites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brodey Williams
Dec 26, 2017 -

White's Toyota of Lima responded

Jweber85, thank you for the five star review! We're glad you were able to have a helpful and fun experience at our dealership. We look forward to doing business with you again in the future. Enjoy your new Pilot! Thank you for choosing Allan Nott.

December 21, 2017

Very Good Found Dealership to be friendly and attentative to details. They had the vehicle on lot I was looking for and finance rate available to make purchase. More

by Jbloom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brodey Williams
Dec 26, 2017 -

White's Toyota of Lima responded

Jbloom, thank you for your review. Attention to detail is one of our Core Values, it helps us provide our customers with a better car buying experience. Thank you for choosing Allan Nott!

December 20, 2017

2017 Toyota Camry Avery did a great job and was a pleasure to work with. Hassle Free, no pressure sale. He was very knowledgeable and freely shared carfax information More

by Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Avery Van Hassel
Dec 21, 2017 -

White's Toyota of Lima responded

Satisfied Customer, thank you for the great review! We're pleased to hear that Avery provided your with a hassle-free experience. All of our Sales Professionals share Carfax and KBB information to our customers to provide 100% transparency when doing business. We hope you enjoy your Camry! Thank you for choosing Allan Nott.

December 17, 2017

Review Always enjoy working with Jon Cox and Steven Cox. Damien Dudgeon did a good job explaining the car. Matt was efficient as always. Need more words t More

by JAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damien Dudgeon
Dec 18, 2017 -

White's Toyota of Lima responded

JAK, thank you for the five star review! We'll make sure that Jon, Steven, Damien, and Matt see this review. We think we have surpassed 25 words now too. Thank you for choosing Allan Nott!

December 16, 2017

Great place for everything I started leasing from Honda about 5 years ago. I met Jon Cox when I was there one day after I learned the person that I did my first lease was leavin More

by kelly1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcia Sites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2017 -

White's Toyota of Lima responded

Kelly1, thank you for the five star review! Jon is a professional and will do whatever he can to get his customers into the right vehicle for their wants and needs. We're happy to hear that he was able to find an SUV to help with your back. We appreciate your kind words of Marcia and our dealership as well. Thank you for choosing Allan Nott!

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