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White's Toyota of Lima

Lima, OH

4.6
2,464 Reviews
We’ve been in business right here in Northwestern Ohio since the 1950s, and we have always sought to innovate and outpace the competition. We want to provide you with the best vehicles, and Toyota is helping us do that. White's Toyota of Lima is a family-owned dealership, and every person here, from the top to the bottom, is looking to give you the best customer service experience possible. We understand our core values, and we would never abandon them for an extra dollar or for some misguided benefit. We believe in integrity, teamwork, personal growth, urgency, and attention to detail. All of this means that we are a great place to both buy and service vehicles.
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3500 Elida Road

Lima, OH

45807

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Showing 2,464 reviews

September 30, 2017

GREAT EXPERIENCE - ALWAYS! My husband and I have been loyal Allan Nott customers for many, many years. The staff is the epitome of professional, friendly, helpful and knowledge More

by smith11997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Hepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob White Sr., Steve Kowalski, Ben Harshbarger
Oct 02, 2017 -

White's Toyota of Lima responded

Smith11997, thank you for the five star review! We appreciate your kind words of our staff, we work very hard to provide all of our customers with a better car buying experience. We greatly appreciate your years of support! Thank you for choosing Allan Nott.

September 29, 2017

Positive New Car sales staff very knowledgeable of features of the car. Willing to locate a car at other dealerships with the exact features I wanted. More

by Sally
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Avery Van Hassel
Sep 29, 2017 -

White's Toyota of Lima responded

Sally, thank you for the awesome review! It is our pleasure to find the right vehicle for you, we work extremely hard to get every customer's perfect car. Thank you for choosing Allan Nott.

September 29, 2017

Bought new RAV4 Excellent service by George. George and Tom were really very helpful in choosing my new car. I really like RAV4. Thank you George and Tom! More

by khmarks74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Pseekos
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Pulfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2017 -

White's Toyota of Lima responded

Khmarks74, thank you for the awesome review! George and Tom work very hard to provide their customers with excellent customer service, so they will be very happy to see this review! Enjoy your RAV4! Thank you for choosing Allan Nott.

September 26, 2017

EXCELLENT SERVICE! All the guys were awesome to work with :-) Easy online credit app. In and out with paperwork fast. I'm leasing a 2017 Honda Civic Hatchback Sport and More

by Summer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Hepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2017 -

White's Toyota of Lima responded

Summer, thank you for the five star review! We're very happy to hear that your experience with our dealership was quick and easy. We know you will have fun with your new Civic Hatchback, it's a sweet ride! Thank you for choosing Allan Nott.

September 25, 2017

Excellent customer service! Tyler told us all the details of the car when we went for a test drive. He knew all the features and really sold us on the high tech and safety featur More

by hovest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miles Byrne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Stahr
Sep 25, 2017 -

White's Toyota of Lima responded

Hovest, thank you for the five star review! Tyler will be stoked to see the kind words of your experience with our dealership. We apologize for the delay in delivery of your vehicle because of the issues but we are very happy to hear that once all of the necessary repairs were made that you were completely satisfied! We wish you safe travels in your new ride! Thank you for choosing Allan Nott.

September 25, 2017

Having car repaired My car was fixed and it runs great but the parts took longer than i was hoping for to come in. I'm sure it was not the dealers fault but i had a preg More

by wert7438
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Thunberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2017 -

White's Toyota of Lima responded

Wert7438, thank you for your review! We apologize for the delay with the parts to repair your vehicle, but we are happy to hear that your car is fixed and running great again. We apologize for the lack of availability of rental vehicles as well, we understand that being without a vehicle is an inconvenience. Thank you for servicing with Allan Nott.

September 24, 2017

Lovin' our new '17 Civic EX-L! It's been 16 years since we have purchased a new car off the lot. We were pleasantly pleased with how we were welcomed and treated at Allan Nott Honda More

by Jason_Peters-Wills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob White Sr., Dylan Legge, Damien Dudgeon
Sep 25, 2017 -

White's Toyota of Lima responded

Jason_Peters-Wills, thank you for the five star review! We're very excited to hear that your first experience with a dealership after 16 years was a pleasant one. Our staff works extremely hard to provide our customers with a great car buying experience! We'll make sure that Dylan, Josh, Bob, and Damien all see this great review! We're excited to have you as part of the Honda family, thank you for choosing Allan Nott.

September 22, 2017

Helpful Staff My family and I came in looking for a new vehicle. My wife had some ideas on what she was looking for and had her mind set on a particular suv. The sa More

by Mrs. Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Risner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kowalski, Damien Dudgeon
Sep 22, 2017 -

White's Toyota of Lima responded

Mrs. Williams, thank you for the five star review! We are very happy to hear that your wife was able to get all of the information that she needed to make her decision to purchase a vehicle from us. Bryan works very hard to provide great customer service so he will be happy to see this review. We appreciate your recommendation. Thank you for choosing Allan Nott!

September 20, 2017

Car buying made fun! I knew that I wanted to buy eirher a CR-V Honda or a Subaru. I had studied 10 different makes and models for over 8 hours on line. I just needed to b More

by Ruth64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Kowalski, Ray James, Damien Dudgeon
Sep 20, 2017 -

White's Toyota of Lima responded

Ruth64, thank you for the awesome review! We're very excited for you and your new Honda, the safety and reliability that comes with all Honda vehicles is incredible! We look for ways to save our customers money, we understand that purchasing a vehicle is the second biggest purchase in a person's life. We do not take that lightly! We will make sure that Ray sees your kind words. Thank you for choosing Allan Nott.

September 19, 2017

Excellent Experience Very satisfied w/our experience; we got just what we were looking for: price, vehicle, options & all done quickly & efficiently...& most importantly, More

by Jerry418
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Pulfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Ricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Hepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob White Sr.
Sep 20, 2017 -

White's Toyota of Lima responded

Jerry418, thank you for the five star review! Our staff works very hard to make the car buying experience a positive one for every customer that walks through our doors. We're happy to hear that every aspect of your experience was to your liking! Thank you for choosing Allan Nott!

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