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White's Toyota of Lima

Lima, OH

4.6
2,464 Reviews
We’ve been in business right here in Northwestern Ohio since the 1950s, and we have always sought to innovate and outpace the competition. We want to provide you with the best vehicles, and Toyota is helping us do that. White's Toyota of Lima is a family-owned dealership, and every person here, from the top to the bottom, is looking to give you the best customer service experience possible. We understand our core values, and we would never abandon them for an extra dollar or for some misguided benefit. We believe in integrity, teamwork, personal growth, urgency, and attention to detail. All of this means that we are a great place to both buy and service vehicles.
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3500 Elida Road

Lima, OH

45807

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Showing 2,464 reviews

August 08, 2023

Max was great to work with. He did not pressure you! He was very knowledgeable about the vehicle we were shopping for! More

by pjvorst
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Max Giller
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2023

The service associate quickly found and corrected what turned out to be a non-routine problem, but fixable. I was on my way in less than an hour. Nice work! More

by pemullen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not certain of the name of the service writer I worked with, but Stacy is always helpful.
August 06, 2023

Brandon did what he does best! Helped me get what I want with the price I wanted. I was able to get a 2023 Civic Sport with his help. He listened thoroughly and pointed me in the r More

by Garrett
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Brandon Kerr
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2023

Matt Ricker was very helpful when I bought out my lease. We had a mix up in communication at first but that all got straightened out. I'm happy with how things went. More

by hak
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt Ricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2023

This dealership has done everything they can to help me whenever I have problems with my car. They’re always very courteous. More

by LINDADUNN121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
August 01, 2023

Ben was a great guy. Picked me up from dropping off my rental and gave me another rental till my truck was done being serviced. More

by helmsh0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Pseekos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Rees
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2023

Everyone was a great help making sure they took care of best interest. Josh was amazing. Best experience I’ve ever had purchasing a vehicle. More

by NATE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Kerr
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2023

Thank you for for selling me an awesome Camry, and providing great customer service and maintenance! More

by jasonadamsmsw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Pulfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2023

The service department is very communicative with customers. My Prius needed a part that needed to be ordered. It came in the next day but the technician who had the expertise to install it had a med More

by gardnerdw
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Condon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Ginter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Thunberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Hepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Nungester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan McBeth
July 30, 2023

I always get great service from Whites Toyota! From the service department workers to the driver of the shuttle and the receptionist on the phone is always so polite! Thanks goes to all of you! More

by nbronder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Condon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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