White's Toyota of Lima

Kauffman Ben Harshbarger did great job of explaining all the features and differences between models. He took all the time necessary and was focused on us eve Ben Harshbarger did great job of explaining all the features and differences between models. He took all the time necessary and was focused on us even though there were other customers waiting to see him. Bailee did a wonderful job explaining all the "bells and whistles" and syncing our phones. Matt made the paperwork smooth and easy and was very nice to deal with......even though he is a Browns fan! All in all, everything was very easy! More

Great Overall experience was great. Everyone was friendly and easy to work with. Only exception was when the Vehicle operation was reviewed , I was let do Overall experience was great. Everyone was friendly and easy to work with. Only exception was when the Vehicle operation was reviewed , I was let down a little. The person who reviewed it with me was very unprofessional and said somethings about my kids the I really didn’t appreciate. More

Another great car buying experience! This is the third time we have purchased from this dealership - November ‘16, December ‘18 and yesterday. Our first purchase was with Marcia Sites an This is the third time we have purchased from this dealership - November ‘16, December ‘18 and yesterday. Our first purchase was with Marcia Sites and we have requested her for our subsequent purchases. She is very knowledgeable and personable. The whole process from beginning to end took a little less than 3 hours - test drive, application process and final signing. We received a fair price for our trade in and love our new CR-V! More

My salesman was Shane Acton. He was great and offered many different options. He wanted my business and did everything possible to earn it. He went above and beyond to make the sale possible. Great many different options. He wanted my business and did everything possible to earn it. He went above and beyond to make the sale possible. Great Experience. More

Dealership you can trust My salesman, John Gould, once again went the extra mile to get the best price for my trade-in and new car purchase. Tony explained clearly what my co My salesman, John Gould, once again went the extra mile to get the best price for my trade-in and new car purchase. Tony explained clearly what my cost would be and what extras I might purchase. From there I met Josh who went over all the features of my new car, sometimes explaining two or three times - always with patience and a smile. I have been back to the same dealership for my last nine vehicles and I do so because of the integrity and knowledge of John Gould; I consider him a great friend. The atmosphere at Allan Nott makes one feel totally welcome! More

Great Dealership to work with! We have purchased 4 vehicles from Allan Nott and keep coming back. John Gould is great to work with! Tony Phillips made it very easy to lease a new We have purchased 4 vehicles from Allan Nott and keep coming back. John Gould is great to work with! Tony Phillips made it very easy to lease a new vehicle from Allan Nott. More

Easiest Experience of my Life You might think that buying or leasing car with your parents in tow would be a stressful and conflict-filled experience. However, because of Cam Garve You might think that buying or leasing car with your parents in tow would be a stressful and conflict-filled experience. However, because of Cam Garver, my experience was none of the sort. CamWOW, as we like to call him, not only had a positive outlook but also determination that I would leave a satisfied customer. Being that I do not know much about cars, it was refreshing for Cam to be so patient and take the time to explain all of the features and potential outcomes for me in layman's terms. During our test drives, he also exhibited a great knowledge of the vehicle I was in and it's comparable components. When it was my turn to drive, Cam allowed me to focus on what I was experiencing while also answering any and all questions that my parents had about gas mileage, safety features, and pricing concerns. By the end of my 6 minutes test drive, I was already sold on leasing this vehicle. One thing I have to mention was Cam's attitude throughout the entire experience. I never once felt like a customer that was being up-sold, the questions of three anxious people never felt like a problem, and finally, Cam did not judge me that my only requirement was automatic start. I additionally worked with Adam Cox during my visit at Allan Nott. Adam helped me with the leasing aspect of my visit. I appreciated that as a young professional, I could be open and honest with him about my finances without any judgement but also providing a myriad of options. Adam helped me to look ahead with a car that would work into my lifestyle. Finally, I worked with Josh Swaim to set up my newly leased car. Not being a tech-savvy person, I felt that I would likely be a burden in learning all of the features of my new car. From figuring out which doors would unlock with one click to setting up calling my mom on the go, Josh made me feel nothing of the sort. He kindly explained every option my car provided while also offering benefits and disadvantages of each. I would absolutely recommend any service at Allan Nott. More

Excellent Matthew did an awesome job of going over the new Honda Ridgeline's components. This is my third Ridgeline, so I was familiar with some of the control Matthew did an awesome job of going over the new Honda Ridgeline's components. This is my third Ridgeline, so I was familiar with some of the controls but he did an excellent job of explaining all the new features. More

Marcia Sites and her team members Adam, Bailee, & Matt are the Best! Went over and above to be sure i was happy with my purchase. Explained everything , very friendly and always welcomed me when I walked are the Best! Went over and above to be sure i was happy with my purchase. Explained everything , very friendly and always welcomed me when I walked through the door. Exceptional customer Service! More

no complaints Have no complaints. Everyone was friendly and easy to work with. Would highly recommend this dealership if interested in a new honda or toyota. Very c Have no complaints. Everyone was friendly and easy to work with. Would highly recommend this dealership if interested in a new honda or toyota. Very clean and comfortable chairs More