White's Toyota of Lima

Perfect! Dylan was great. Very easy to work with and worked really hard to get us a good deal. This our 3rd time buying a car from here and all the other sales Dylan was great. Very easy to work with and worked really hard to get us a good deal. This our 3rd time buying a car from here and all the other salesman left! Dylan made things simple and showed us the numbers and definitely will return again in the future! Haden also did a good job explaining the features since there’s so much new tech getting implemented! But Josh one of the finance guys was different. Very pushy and wanted things to be done quick. What I have noticed from past experience is that all the finance people I have dealt with are the same, always in a hurry! More

Above 100% There is not one person that I have talked with in my experience with dealing with this dealership that does not go out of their way to help me unders There is not one person that I have talked with in my experience with dealing with this dealership that does not go out of their way to help me understand my vehicle, ask questions with understandable directions and I can drive my car to their facility and ask anyone for help and they have the answer immediately. My husband and I have done business with them for several years and we would not go anywhere else. I appreciate all the time they give me and the friendliness of all the staff. More

Terrible Experience! We have bought 5 Toyotas from Allan Nott and were always treated well until now! We brought my 2002 Beetle in for a new alternator. After they put it We have bought 5 Toyotas from Allan Nott and were always treated well until now! We brought my 2002 Beetle in for a new alternator. After they put it in I called for a shuttle. The receptionist told me I had to call myself and proceeded to give me his personal cell number. I have never had to call fir a shuttle myself. After I got in the car I started it and the battery light came on. They got in it and drove it around to the mechanic and the light went out. I drive it home and parked it and it would not restart. I called the service department and Dan was extremely rude when spoke with me. I have never been treated so poorly. I asked him if I could talk to someone above him and he said there was no one above him. We will never buy another car from Allan Nott. More

Amazing customer service and repair speed! We were traveling from Michigan to South Carolina on our spring break and our front axles went out during the middle of the night. We managed to get We were traveling from Michigan to South Carolina on our spring break and our front axles went out during the middle of the night. We managed to get a hotel in Lima and ended up at Allan Not to see if they could figure out our problem and get us back on the road. They quickly had their most experienced mechanics diagnose our problem and get to work on replacing the front axles. Meanwhile, they provide me with free hot chocolate and wifi and their shuttle service went back to the hotel to pickup my wife and kids. They helped us unload all our luggage at their location and then their mechanics worked through their own lunch to get us back on the road within 4 hours and helped save our vacation. THANK YOU!!!!!!!!!! More

Excellent. John was great and made sure the experience was quick and simple. This is our second time buying with John and will return again in the future. Had John was great and made sure the experience was quick and simple. This is our second time buying with John and will return again in the future. Haden did a great job with explaining all the technology that came with our new car. Thank you! More

Quality Service Always been very accommodating. For example, after a tire rotation, I lost a hubcap. They replaced free of charge and rechecked all tires. Very prof Always been very accommodating. For example, after a tire rotation, I lost a hubcap. They replaced free of charge and rechecked all tires. Very professional and courteous. Have been going there for service and vehicles for five years. More

Very easy to work with!!! We are return customers because of the amazing service we've received! They work within our budget and on our schedule. We recommend them to everyone! We are return customers because of the amazing service we've received! They work within our budget and on our schedule. We recommend them to everyone! More

2019 Pilot This dealership worked with us on getting our Pilot. Dylan Legge was able to find us the one we wanted. He only looked thru different dealerships in 6 This dealership worked with us on getting our Pilot. Dylan Legge was able to find us the one we wanted. He only looked thru different dealerships in 6 States to get the one were looking for (great costumer service). Paper work and going over the different safety features and other electronic functions painless (Thanks Haden Best). Check them out 👍 More

Loved this experience ! This is my first ever car I bought all on my own! Being 20 and Jon working with me so well made it such an amazing experience. I never felt like I was This is my first ever car I bought all on my own! Being 20 and Jon working with me so well made it such an amazing experience. I never felt like I was dumb for asking questions. Jon negotiated with me well and made me feel at home! Then Matt Ricker made the paperwork very easy! He also was very funny and helpful with some more questions that I had. Finally when I got to my car, Haden Best was "The Best" at showing me all of the specs! He made sure I knew how to do it all. Overall it was a very great experience and I will return for my next car! More

Normal maintenance Went in for a normal oil change tire rotation. Jessica advised me about maintenance work that Honda recommends to do and all the reasons why these rep Went in for a normal oil change tire rotation. Jessica advised me about maintenance work that Honda recommends to do and all the reasons why these repairs should be done and also what could happen if not done. This is why I decided to go ahead spend a little money now to save some money later. Was it as cheap as I planned no. But I got so much more and Jessica was honest and trust worthy no run around here. I will request her from here on out. Also have to thank Dylan Legge who reminded me via email I was probably getting close to a service and I was. More