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Wilde East Towne Honda

Madison, WI

4.8
5,892 Reviews
Wilde East Towne Honda in Madison, WI, also serving Janesville, WI and Portage, WI is proud to be an automotive leader in our area. Since opening our doors, Wilde East Towne Honda has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Honda or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Wilde East Towne Honda will get you into the car or truck you choose with professionalism and attention to your needs. Wilde East Towne Honda has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Wilde East Towne Honda offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (608) 268-6130 if you have any questions or comments.
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5555 High Crossing Blvd

Madison, WI

53718

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Showing 5,892 reviews

November 30, 2022

I spent a lot of time looking for the right car for my kids to share. There isn’t much out there at a time like this but Alex did an outstanding job updating me on anything incoming to make sure we found More

by Twrightman17
Recommend Dealer
Yes
Employees Worked With
Karen Hardrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Abeyta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Harmon
Dec 01, 2022 -

Wilde East Towne Honda responded

Hello, Thank you for providing us with the opportunity to earn a 5-star customer service experience at Wilde East Towne Honda. Our team is very pleased to learn Alex was able to assist you with your vehicle search. We hope your kids are enjoying their car! Please let us know if you need anything in the future.

November 29, 2022

Veli was great and Kenneth was great to deal with. I’m sure I’ll be back More

by Lori Mcdonough
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Velislav Deshev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenn Ogunsola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

Wilde East Towne Honda responded

Hi Lori, Thank you for choosing to work with our team at Wilde East Towne Honda! We hope to see you again in the future!

November 29, 2022

The team was knowledgeable and able to answer all of our questions regarding certified vehicles and the trade-in value of our 2007 Honda Odyssey van. We were looking for another van, but there was limited a More

by mugrads
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Velislav Deshev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenn Ogunsola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Lipp
Nov 30, 2022 -

Wilde East Towne Honda responded

Hello, thank you for choosing to work with our Wilde Team on your new purchase. We are pleased to learn about the helpful and friendly service Veli, Kenneth and Eric showed you. We hope you are enjoying your new car and hope to see you again in the future at Wilde East Towne Honda!

November 29, 2022

I am usually really happy, but this last time around, I was not as happy with the service provided. I understand that the service center was short staffed, but even with an appointment, I was waiting for a More

by stephaniegehler
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikaila Corcoran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2022 -

Wilde East Towne Honda responded

Hello Stephanie, Thank you for bringing your concerns to my attention. I apologize for the level of communication surrounding your service wait time and definitely understand your frustration. I would like to make things right for you and turn this experience around. When you are available, please reach out to me directly as I hope to earn your trust back in our team and reach a positive resolution. I look forward to working with you. Tiffany Yapp Customer Service Manager 608-402-8251 tiffanyyapp@lithia.com

November 29, 2022

i had a 10 am appointment for an oil change and i waited 3 hours More

by lindam3912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Peter Bothe
3.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Hardrath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mikaila Corcoran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Miling
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janet Hanson
Nov 30, 2022 -

Wilde East Towne Honda responded

Hello Linda, I am sorry to learn about the wait time at your most recent service appointment. I want to assure you, our team is working diligently to improve upon service times, while providing the utmost care of our valued customers, like yourself. At your earliest convenience, please consider reaching out to me to see how we can make this right. Thank you, Tiffany Yapp Customer Service Manager 608-402-8251 tiffanyyapp@lithia.com

November 28, 2022

Very friendly people all around . very clean dealership and a very nice waiting area . Overall very happy More

by jvanhoosen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Velislav Deshev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenn Ogunsola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

Wilde East Towne Honda responded

Hello, We appreciate the 5-star review and are pleased to learn about the friendly service you have received from our team members. See you next time at Wilde East Towne Honda!

November 27, 2022

There is no explaining how great and happy we are with not only the experience but with the people and product. The enthusiasm we felt the moment we stepped on to the lot set the tone and kept it through More

by aaronpictures
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenn Ogunsola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Carpenter
Nov 29, 2022 -

Wilde East Towne Honda responded

Hello, it was a pleasure working with you! We are happy to know you have had a first-class sales experience with our Wilde East Towne Honda Team. Enjoy your new vehicle and we look forward to working with you again in the future!

November 26, 2022

First time leasing and Vance took all the time we needed to make a decision! We didn’t feel rushed at all. Between Cheryl in service department and Vance in sales- we felt well cared for! Such a great team More

by dawnmoe2218
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cheryl Romo, Vance Haney, Erik Lipp
Nov 29, 2022 -

Wilde East Towne Honda responded

Hi Dawn, at Wilde East Towne Honda we truly care about our customers and their happiness. Therefore, we are pleased to learn about the first-class experience you have had with our team. Please let us know if you need anything in the future!

November 26, 2022

Absolutely fantastic experience. Felt with a lot of charlatans at other places who were overly aggressive and tried to hide additional costs. Wilde East was the exception. My sales r More

by joshuajjohnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenn Ogunsola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Carpenter
Nov 29, 2022 -

Wilde East Towne Honda responded

Hello, Thank you for the kind review and words on behalf of our team at Wilde East Towne Honda! We take customers needs seriously and are pleased to learn about the helpful and friendly service you have experienced. We hope you are enjoying your new vehicle and hope to have the opportunity to work with you again in the future!

November 25, 2022

I had a great experience at Honda East dealership! I was worried about the complications of trading in my Toyota for a Honda, but the salesman Alex made it very easy for me. There wasn’t much I had to More

by Amber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Hardrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Abeyta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

Wilde East Towne Honda responded

Hi Amber, thank you for letting us know about the positive purchase experience you have had with our team at Wilde East Towne Honda! We strive to provide our valued customers with a first-class experience at each visit. Congratulations on your new family vehicle. Come back and see us again!

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