Wilde East Towne Honda

Customer Service The customer service is great!! They did everything they could do to help my my vehicle purchase easy and fast. I would recommend anyone to go to Wild The customer service is great!! They did everything they could do to help my my vehicle purchase easy and fast. I would recommend anyone to go to Wilde East Towne Honda! More

Car purchase My experience buying a car at Wild East Towne Honda was very good. I was in and out with my new (used) car in about 2 hours. Alex was really friendly My experience buying a car at Wild East Towne Honda was very good. I was in and out with my new (used) car in about 2 hours. Alex was really friendly and didn't push me into something I didn't need or want. Usually you get to the finance room and find that things change from sitting in the showroom. That wasn't the case with Karen I felt she had my best interest as her primary concern. She listened to what I had to say and helped me get the best deal possible. My only negative comment is that my used 2016 non-Honda purchase only came with one key and no fobs and I didn't realize that until I was being handed the key to the vehicle. I realize it's not a Honda, but selling a vehicle with one key and no fobs seems strange at this day in age. I would rather have had the dealership work this out and get these replaced then have to do it myself for such a new vehicle. My purchase was a 1 time owner rental car company and they are pretty good about maintaining those things in my experience so where did they go? More

Informative and helpful without being pushy We recently bought a CR-V from Wilde East Towne Honda. We really didn't know anything about SUV's. Our salesman, Bryar, was very helpful and informati We recently bought a CR-V from Wilde East Towne Honda. We really didn't know anything about SUV's. Our salesman, Bryar, was very helpful and informative. He had several vehicles for us to see and drive. He explained the features on each of them and was intuitive as to when we might need time to talk without his presence. We never felt pressured to make a purchase or hurried in making our decisions. I would highly recommend this dealership to anyone looking for a new or used vehicle. More

Great Experience, Great Car! I had a great experience with the people at this dealership! I found a couple cars through Autotrader, and was able to set up a time to go in and look I had a great experience with the people at this dealership! I found a couple cars through Autotrader, and was able to set up a time to go in and look at them in just a couple days. Mikayla had the first car up front and ready for me to look at as soon as I got there, and had the second car pulled up by the time I got back. After deciding, the staff was very friendly and quick when finalizing the purchase. I would recommend anyone take a look at this dealership during their search for a car! More

No pressure, prompt responses, great service Because they treated me so well when I bought a used car from them in 2014, I called there when my daughter wanted to lease a new Civic and we went ba Because they treated me so well when I bought a used car from them in 2014, I called there when my daughter wanted to lease a new Civic and we went back to Wilde East Towne Honda when we were interested in the 2017 CR-V for my wife. Kenn Ogunsola was extremely polite, unhurried and helpful. He explained the features and different models, took us out to test ride one, stopped at the back lot to show us cars in the various color options, then reviewed everything with us. When we were deciding between new or used he just provided objective information with no pressure to sway us one way or the other. He followed up promptly with information we requested after we left, and a week later we decided to buy a new CR-V EX-L in a specific color. Since they did not have it in stock he clearly explained the search process, then sent me a sample invoice in response to my request for complete cost info. When I asked about removing an accessory package and just buying the item I wanted, he and the parts Dept made that simple and saved us $400. When I called their finance department about the document processing fee I received a clear explanation from a patient finance person. I insist on providing top notch service in my job. Kenn and the staff at Wilde are exactly what I look for in people I hire. I even drive all the way across town for service since they are so reasonably priced and pleasant to work with. I don't write many online reviews, but I knew I had to for Kenn and Wilde. They have truly earned it. More

Personable Expertise and Professionalism 2009 Honda CR-V EX-L. Brake rotors, pads, and fluid; four new Cooper tires and an alignment; oil, transmission, and rear differential fluid change. Dr 2009 Honda CR-V EX-L. Brake rotors, pads, and fluid; four new Cooper tires and an alignment; oil, transmission, and rear differential fluid change. Dropped car in at 10AM and was back in it by 3PM. Cheryl Romo, despite having quite the workload, was courteous and professional -- a pleasure to deal with. Richie, the shuttle driver, was safe and prompt and fun to converse with. I'll be reaching out to Cheryl again for my future Honda service needs. Dealerships can be a little pricier than third-party auto-repair shops, but the excellent customer care combined with Honda-certified work means it's worth every penny. Get your work done here and sleep soundly knowing the experts are handling it! More

Amazing Experience Mikayla was not only pleasant to work with but also very informative. Buying a car is normally a stressful experience but not this time! She always Mikayla was not only pleasant to work with but also very informative. Buying a car is normally a stressful experience but not this time! She always followed up with me but I never felt pushed to make a decision until I was ready to do so. From making an offer, trading in my old vehicle and obtaining financing..it all flowed well and excellent service was provided! More

Very kind, helpful, and knowledgeable staff Scott was patient with all of our questions and also asked us questions so that he could determine what are preferences and needs are for a vehicle. T Scott was patient with all of our questions and also asked us questions so that he could determine what are preferences and needs are for a vehicle. This helped us to quickly narrow down the vehicle selection. And when it came time to pick up the new vehicle, he took the time to personalize the display. It was a nice touch. Chris was helpful in securing a loan and made the effort to negotiate a better interest rate for us. We greatly appreciated that. More

Pleasant experience-- no pressure sales The salesman and woman we dealt with were very nice. They made sure our experience was easy with no pressure and I felt we received a fair deal. The salesman and woman we dealt with were very nice. They made sure our experience was easy with no pressure and I felt we received a fair deal. More

Great Experience Buying a Used Car! My husband and I just purchased a used car from Wilde and the service was outstanding. Jesse and Chris were both great to deal with! My husband and I just purchased a used car from Wilde and the service was outstanding. Jesse and Chris were both great to deal with! More