
Wilde East Towne Honda
Madison, WI
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Excellent buying experience Everything worked out great, I was looking to lower my payment and get a good reliable car, Syed was great and he helped me find my new Accord. Paperw Everything worked out great, I was looking to lower my payment and get a good reliable car, Syed was great and he helped me find my new Accord. Paperwork process was smooth and I love my new Honda. More
Friendly and great service Joe explains everything so you understand and goes through all services due. You can tell he's very experienced at his job. Very friendly too. Joe explains everything so you understand and goes through all services due. You can tell he's very experienced at his job. Very friendly too. More
Awesome Customer service!! Joe in service told me to bring my CRV in so that they could take a look at a hose to my windshield fluid lines. A mouse had chewed the line. They rep Joe in service told me to bring my CRV in so that they could take a look at a hose to my windshield fluid lines. A mouse had chewed the line. They replaced the line and gave me a car wash!!! No Charge. Wow!! I am loyal to Wilde Honda and Joe, because I drove in without an appointment and it was completed in 30 minutes!! A+++ service and a comfy waiting room too! More
Excellent Service! I recently came in for an oil change and dealt with Joseph Sealey. He explained all my automotive concerns and was very helpful in explaining what nee I recently came in for an oil change and dealt with Joseph Sealey. He explained all my automotive concerns and was very helpful in explaining what needed to done and why. I will be back and look forward to working with him in the future. More
Awesome I emailed Erica I wanted to look at a few CRVs and she picked the perfect one. This is my 4th CRV and I can't be happier. I emailed Erica I wanted to look at a few CRVs and she picked the perfect one. This is my 4th CRV and I can't be happier. More
Excellent service I brought my Fit into Wilde East Towne Honda for routine Maintenance Minder service and to have a brake inspection. My 2012 Fit has 70,000 miles, and I brought my Fit into Wilde East Towne Honda for routine Maintenance Minder service and to have a brake inspection. My 2012 Fit has 70,000 miles, and I hadn't had any brake work done other than a routine and inexpensive brake maintenance service at 30,000 miles. The inspection showed that my brakes still had a few more months left and the rest of the visit went well. My service advisor Valerie Rich did an excellent job of communicating and was able to apply a couple of discounts to the final bill. I had an overall excellent service visit. More
Fantastic!!! I was in the area for a golf trip from Chicago and came into the service area 30 minutes before close with a MAJOR engine issue and Tony Hernandez pro I was in the area for a golf trip from Chicago and came into the service area 30 minutes before close with a MAJOR engine issue and Tony Hernandez processed me and got me back on the road. Over the next few days Tony kept me informed of the status and repair to my car which needed extensive work and provided me a loaner to get back to Chicago. He then coordinated the delivery of my car to my doorstep! Not only did he save my golf trip but reestablished my loyalty to Honda. More
Excellent service I recently leased a 2015 Honda Civic. Great service and a friendly staff. My sales person listened to what I wanted and was able to show me exactly I recently leased a 2015 Honda Civic. Great service and a friendly staff. My sales person listened to what I wanted and was able to show me exactly what I wanted. He was not too pushy and he explained the process as we went along. The finance dept. was great. The whole process lasted about two hours. More
Service Above and Beyond! We had to have our Pilot towed in for service- A/C system went. I called Wilde ahead of time to let them know the Pilot was on it's way and that I nee We had to have our Pilot towed in for service- A/C system went. I called Wilde ahead of time to let them know the Pilot was on it's way and that I needed a loaner car. Since my husband works out of state during the week, I rely on carpooling to get my older kids to swim and soccer practice. I needed a bigger vehicle to be able to do my share and VALERIE RICH made this happen. Not only did she keep me up to date on our vehicle and the status of the parts that needed to be ordered in (we have Honda Care, and it requires new Honda parts) she called me the very next morning to inform me that the loaner Pilot had just come back in! She made sure it was saved for me. She definitely went above and beyond our expectations! More
Love the Wilde experience! I have been a Wilde customer since I purchased my 2014 CRV last November. The new car buying experience was wonderful with our salesperson, Jeremy Ma I have been a Wilde customer since I purchased my 2014 CRV last November. The new car buying experience was wonderful with our salesperson, Jeremy Martin. He was knowledgeable, helpful, and low pressure. He even let us take a test drive without him! My last experience buying a Honda at another dealership wasn't pleasant. The salesman wouldn't let me take the car alone, and when he drove with me, he wouldn't let me take the car on the beltline (where I drove every day!) and made me drive around on roads out in the country by the dealership. I feel that Jeremy and Wilde gave me a fair deal on a beautiful car that I just love! The whole experience was great! We regularly come into Wilde for the free car washes that came with our CRV purchase. It is always quick and the staff is always friendly and helpful. They never make us feel like a bother because we're there for just a car wash! And while we're there, we enjoy visiting with our salesperson, Jeremy. Jeremy is always pleasant and chats with us a bit, if he's not busy. It's nice to be remembered after the sale! I recently came in for my first service experience when my car needed an oil change and tire rotation. I dealt with Wilde Service Representative, Val, who was friendly, knowledgeable, and efficient. She was just so pleasant to deal with! While I waited for my car, I visited the Wilde snack bar where coffee, water and popcorn are available. They also have a tv viewing and computer area for customers. I also took a look at the new vehicles and was approached by a nice salesman who answered my questions about the Honda Fit I was looking at. I told him I was there for service on my CRV, so he knew I wasn't going to buy but he was very pleasant and helpful anyway. In all the times I've been to Wilde, I've never felt pressured by Wilde sales people. This salesperson gave me a flyer about an upcoming Safety Week event at Wilde that offered a free digital fingerprint and photo safety bio document for children! Wow! Wilde cares about their relationship with the Madison community as well as their customers! All in all, I love the Wilde experience and wouldn't hesitate to recommend them to others looking for a new Honda or a used vehicle. And I know I will be back when it's time to buy my next Honda! More