Wilde East Towne Honda

Tony Hernandez and Steve Gonzagowski are great! I recently took my 2007 Honda Odyssey (which I did not purchase from Wilde) in because I had remembered from an Oil Change that they do free alignment I recently took my 2007 Honda Odyssey (which I did not purchase from Wilde) in because I had remembered from an Oil Change that they do free alignment checks because I had purchased 4 new tires from Costco. When I got there, I was greeted by Tony Hernandez. He was more than happy to check my alignment and run my van through the car wash. I thought to myself, How nice. I did not even ask to have it washed. If that was not enough, I talked to him because I had scheduled to have my timing belt, water pump, auto belt tensioner and serpentine replaced by a local garage where I live because Zimbrick had quoted me $1500.00. The garage in Waunakee had quoted me $725.00 which had included parts and labor and the garage stated that they were using Genuine Honda Parts. Tony had asked me if I had considered coming to Wilde to have the work done. I said that I called and checked but another advisor there had said that I would not be able to have that work done for less than $1000.00 so that is the reason that I scheduled with the local garage instead of Honda Service. Tony said, lets talk to our service manager to see what we can do. I met Steve Gonzagowski, the sercvice director and I explained the situation with the local garage and he reassured me that he would look into this for me to see what they could do to win my business and my trust. I left the dealer and went back to work. Within 20 minutes, Tony had called me back and said that Wilde could do the entire service for $882.00. This way I would be getting Genuine Honda Parts and if something would go wrong, Wilde would stand behind it. I called him back and let him know that I would gladly schedule my service with Wilde. The Total Bill was $881.93. WOW. I was so happy with the service that Tony and Steve provided me with. Both were courteous, friendly and truly cared about my Odyssey and my budget. They saved me $618.00 over what Zimbrick had quoted me and Zimbrick was not even willing to entertain a thought of trying to save me any money at all. Wilde East Towne Honda has definatly won my business and my trust. Tony Hernandez will be my service advior. He is a true pleasure to work with. Keep up the great work Tony. Steve Gonzagowski is a great service director. He knows how to hire great people and he is not afraid to talk to customers directly. That is the true mark of a great manager/director. Thank you for everything Wilde East Towne Honda! More

Excellent Service Wow....great customer service with Tony Hernandez and his technition crew. My CR-V tailgate would not latch properly and I was unable to lock any of t Wow....great customer service with Tony Hernandez and his technition crew. My CR-V tailgate would not latch properly and I was unable to lock any of the doors. The problem was diagnosed quickly and repaired free of charge along with a complimentary multi point inspection and car wash. I will definitely go back to this dealership in the future! Thank you! More

Exciting Absolutely excellent service. Extremely friendly/clear and precise. Shae Stovell helped out tremendously with explanations/and the best options to wor Absolutely excellent service. Extremely friendly/clear and precise. Shae Stovell helped out tremendously with explanations/and the best options to work with my budget. I will be quick to hand out his business card when asked about my experience. More

Purchasing a New Honda Scott is a super personable person. Upon meeting him he had a sincere warm smile and a good handshake. His honest way of dealing with his customer i Scott is a super personable person. Upon meeting him he had a sincere warm smile and a good handshake. His honest way of dealing with his customer is a great asset in today's market. (Not a BSSER). I would highly recommend him to anyone looking for a different vehicle. In fact my daughter said when she is ready to purchase a new Honda it will be through him, as she was with me in the looking stage. He made the transition an easy process as I had other issues in my life at that same time! More

Great Experience I got my first car at Wild East Towne Honda. it was great experience because everyone there was really helpful and tried their best to help me get the I got my first car at Wild East Towne Honda. it was great experience because everyone there was really helpful and tried their best to help me get the car I wanted. Laura is a great dealer, she's always patient and helpful. I also want to thank Laura and Shawn for their financial advices to me. I am glad I went to Wild East Towne Honda to get my first car. More

Good price on a Pre-Owned vehicle I recently purchased a pre-owned vehicle at Wilde; all went about as smooth as you could expect from a car dealership; easily one of my best overall e I recently purchased a pre-owned vehicle at Wilde; all went about as smooth as you could expect from a car dealership; easily one of my best overall experiences. Pricing was right on, requiring very little haggling. Sales person was friendly and helpful, although her knowledge on the vehicle itself could improve slightly (not a big deal). Financing went smooth. Trade-in went smooth!!! As always, the best customer is the educated customer, so go prepared....just expect a better outcome the the "other" Honda dealer in the area. More

Amazing experience I took my 2005 Honda Pilot in for timing belt/water pump replacement, a new battery, and an alignment. The service advisor, Tom Meier, was very nice I took my 2005 Honda Pilot in for timing belt/water pump replacement, a new battery, and an alignment. The service advisor, Tom Meier, was very nice and professional. He gave me a price quote and a time quote. The technicians at Wilde East Towne Honda got my Pilot done a full day ahead of schedule, and UNDER the price quote. I can't begin to explain how impressed I was. Tom never once talked "down" to me because I was a female or tried to sell me parts and service that I didn't need, which never happens in my experience. I will gladly bring my Pilot back here again for its next service. More

wonderful customer service Shae Stovall was our salesman and we couldn't be happier with all he offered us. He was very responsive and knowledgeable with a great personality to Shae Stovall was our salesman and we couldn't be happier with all he offered us. He was very responsive and knowledgeable with a great personality to boot. Working with him was a joy. This is our second new Honda we have purchased through Wilde East Towne Honda and have not been disappointed in any way. Great service, great prices, fast financing and a beautiful dealership. I love my Honda CR-V. We will definitely recommend all to friends and family. Thanks Shae and Wilde!!! More

SERVICE / OIL CHANGE I JUSTNHAD MY FIRST OIL CHANGE 7 JNSPECTION, VERY PROFESSIONAL. OUR SERVICE PERSON WAS TONY AND HE GETS 6 STARS FOM ME. GRERAT PERSONALTY, ADDRESSED I JUSTNHAD MY FIRST OIL CHANGE 7 JNSPECTION, VERY PROFESSIONAL. OUR SERVICE PERSON WAS TONY AND HE GETS 6 STARS FOM ME. GRERAT PERSONALTY, ADDRESSED ALL MY CONCERNS. VERY KNOWLEDGEABLE, OVERALL GREAT ESXPERIENCE TIM FLAD-------NEWE CRV More

Fantastic overall experience!!! I could not have been more pleased with my CR-V purchase from Wilde. My sales person, Scott Jensen was great and super fun to work with. He really m I could not have been more pleased with my CR-V purchase from Wilde. My sales person, Scott Jensen was great and super fun to work with. He really made me feel comfortable throughout the entire process. Whether it was answering my questions about leasing vs. buying or just being able to explain all of the different features to me, and there are a ton! He really took his time and never made me feel like I had to rush to a decision. Plus, he's also checked in with me to make sure that everything has been working perfectly and to invite me to their workshop, and he even reminded me to make sure that I open my sunroof on these nice days!!! Did I mention that I love love love my new car!!! Great customer service....without a doubt, I will recommend Scott and Wilde to everyone. Thanks so much. Liv B More