Wilde East Towne Honda

I was already sold on getting a Honda CR-V, but was very turned-off by the lack of flexibility and treatment received at other southern Wisconsin Honda dealerships. One played the game of moving money, pri turned-off by the lack of flexibility and treatment received at other southern Wisconsin Honda dealerships. One played the game of moving money, price of car or value of trade-in. At the other it was MSRP and no trade-in value. I had done enough research to know realistic prices and value of my trade-in, I know people in the business. When I came into Wilde Honda, I was met by Syed. I told him I wanted to talk numbers. I told him the vehicle I wanted EX-L with Nav, he came back with very workable numbers. As we continued to negotiate I got to meet Eric Henderson the new car manger. Both Syed and Eric dealt with me with honesty and respect. They did not play games. They provided a good deal on the new vehicle and a reasonable value for my trade-in. A win-win situation. The day of the closing we were pressed for time, both Karen and Steve made the tedious work of signing the financing, warranty papers a pleasure to get through. The professionalism of Wilde representatives we worked with was outstanding and greatly appreciated, we plan on spreading the word. More

Velislav really listen to my needs, one being I do not like to be "sold" too. I gave him my expectations and he was very respectful. I walked out with a perfect car for my family and I. like to be "sold" too. I gave him my expectations and he was very respectful. I walked out with a perfect car for my family and I. More

Since I had not needed to purchase a car in the last 12 years and had not enjoyed the experience the previous time, I was hopeful to have a better experience this time. The Wilde sales and service teams w years and had not enjoyed the experience the previous time, I was hopeful to have a better experience this time. The Wilde sales and service teams were excellent in meeting my needs, explaining everything and putting customer satisfaction first. Nathan asked where I wanted to start in discussing new car purchasing options rather than opening the conversation himself, which I appreciated because it meant neither of us lost time in the discussion. Working with Cory was like working with a friend or colleague, making the process comfortable and welcoming; never forgetting a name or a face. I highly recommend Wilde East Towne Honda for purchasing and service because they go the extra step for customer satisfaction. More

With Wilde East Towne Honda, I feel it is all about "PR." Staff is very attentive and want to please the customer which is obvious by the way we were very well treated. "PR." Staff is very attentive and want to please the customer which is obvious by the way we were very well treated. More

All of the guys we worked with were great! Syed listened to what we were looking for in a car and a price and he delivered! We weren't expecting to buy a car that soon but we drove it off the lot that nigh to what we were looking for in a car and a price and he delivered! We weren't expecting to buy a car that soon but we drove it off the lot that night. Peter was great too. He was helpful in explaining everything even though our purchase was completed after hours. Lastly, we stopped in the next day for splash guards and Joe was extremely knowledgable and helpful answering our questions. We are very happy we chose Wilde! You guys have the complete dealership experience down!! More

I have purchased many new vehicles in my life starting with the first one in 1965 and I have NEVER come close to anything like the great service the wife and I received from East Towne Honda and our sales with the first one in 1965 and I have NEVER come close to anything like the great service the wife and I received from East Towne Honda and our sales person Steve Pfarrer. Steve meet us at the door as we arrived and from that minute on we were treated as if we were his only customer! We had decided by spending lots of time on the internet that we wanted a Accord or a CVR and after our initial few minutes getting to know Steve he had us looking at a CRV indoors and explained every thing there was to explain about the CRV. He then took us to look at an Accord (also indoors) and the first thing we looked at was how well my wife could get in and out of it with her 2 replaced knees and one replaced hip. She then said it would be best to go with the CRV and I agreed. We then took a test drive to feel out the CRV and it went fine. From that point negotiation started. It was an easy negotiation. We had figured out ahead at home what we would like to receive for our present car and approximately the price of the CRV that we would accept. Steve then worked for us to get the best he could get not knowing what price we would accept and it turned out to be within 15 dollars difference of what we wanted!.That made us happy campers! Steve then went about setting up all paper work etc. to make the purchase. While that was being set up the CRV was being set up for US. Our cell phones were set up and several other things to the exact way we wanted them to be setup. Then came the paper work and that went very smoothly by the person who took care of us. As I said in my opening this was by far the my best vehicle purchase experience ever and Steve Pfarrer is the main reason. We will pass on to others East Towne Honda and Steve as the place to get their new Honda or a used car. More

I Went into Wilde Honda after giving a friend ride to work nearby. I just wanted to see a Honda CR-Z up close. I was greeted by Don and he went to find the car I was looking for. Don came back and said t work nearby. I just wanted to see a Honda CR-Z up close. I was greeted by Don and he went to find the car I was looking for. Don came back and said that unfortunately the car was in the process of being sold and delivered. I gave Don my phone number and told him to give me a call if anything similar came in. It wasn't more than a couple hours later that Don called and said they had just taken in trade a car that he really thought I would like. I told him I would be in the next day. When I went in the next day I figured there was maybe a 10% chance of me buying a car. Don showed me the car which was still in the process of being made ready to sell. It was a 2013 CR-Z and exactly the car of my dreams. Buying a car is a tough thing. I am a pretty savvy consumer. I checked online using Wilde's customer computers and the online Kelly Blue Book prices for my trade-in and the CR-Z. The negotiations where give and take. In the end I couldn't pass up the deal. The other staff was so courteous! I swear I had my hand shook so many times I thought I was a politician! They supplied great food and drink during the buying process. The financial lady was really warming. She and I had a favorite TV show in common so we had some laughs. I was so impressed that I also got an extended warranty plan which was a good deal. When I went home I wanted to show somebody so bad that I called a neighbor friend who I knew was also a Honda freak. I told her what I got and she asked where I got it. I said "Wilde". She then asked who the salesman was. I said "Don". She then said "isn't he a cutie?". She went on to say that she has bought cars only from Wilde for some time now. I don't know about Don but she's a cutie and the car is a cutie and we will see about the maintenance department soon. More

Had a great experience, will strongly be recommending this dealership to my friends and family. The sales rep quickly and comfortably got to know me and my needs in order to recommend an appropriate vehi this dealership to my friends and family. The sales rep quickly and comfortably got to know me and my needs in order to recommend an appropriate vehicle More

Quick response to my email questions and phone call got things off to a good start. I had a pretty good idea of the vehicle I wanted and what my trade value was before showing up in person, and the entire things off to a good start. I had a pretty good idea of the vehicle I wanted and what my trade value was before showing up in person, and the entire process was quick, friendly and painless. Thanks to Shawn and Leticia for a job well done. More