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387 Reviews of Wilson Motor Company - Service Center
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Verified Customer
Helpful November 16, 2022
Took my car in to get serviced was told they needed to order parts. 3 weeks and multiple calls later they finally got it in to fix things. I can understand if they had to order something out of the ordina order parts. 3 weeks and multiple calls later they finally got it in to fix things. I can understand if they had to order something out of the ordinary, but front brakes, and to do a transmission flush should not take 3 weeks to get accomplished. I kept getting told that they had other vehicles they were working on and that they would get to mine as soon as they could. What’s the point in making an appointment to have things done if I drop off my vehicle and it sits for 3 weeks. Customer service is horrible. Would not recommend this dealer or there management to anyone. More
by atkinkiesha
Employees Worked With
Chad Ricks
November 01, 2022
Steve Allen at Wilson Motors is the best. I know I can always count on him to help me get the best deal and give help and advice when needed. I know I can always count on him to help me get the best deal and give help and advice when needed. More
by Bdallen24
Employees Worked With
April 03, 2022
Since the beginning Connor understood our needs and knew which car would be perfect for us. In addition he always made us that we were at home. We will recommend Wilson Company, mainly Connor to anyone who which car would be perfect for us. In addition he always made us that we were at home. We will recommend Wilson Company, mainly Connor to anyone who is looking for the perfect car. More
by Javier Blanquer
October 28, 2021
Took my car in to see why it wouldn’t start. The diagnosis from the tech came back as “needs a new CCRM and fuel pump.” Just as well I got a second opinion after only wasting money on a new CCRM tha diagnosis from the tech came back as “needs a new CCRM and fuel pump.” Just as well I got a second opinion after only wasting money on a new CCRM that did nothing to fix anything. The problem was the PCM. I asked the service guy if I can have a refund on the diagnosis fee that was clearly wrong. I understand somebody took the time to look at it, but they wanted to charge me $1200 to replace things that didn’t need to be replaced. If the dealer can’t refund for a false diagnosis, what course of action is there for wasting over $1000? More
by MrOzMan
Employees Worked With
Mitch
August 18, 2021
Chad did an absolutely immaculate job bed lining our custom Rubicon!!! Very professional and followed through with excellent service!!! We will be using him with all future vehicles!!! custom Rubicon!!! Very professional and followed through with excellent service!!! We will be using him with all future vehicles!!! More
by Travis & Wendy Bodily
Employees Worked With
Chad Ricks
March 30, 2021
I've been working with Steve Allen and the team at Wilson Motor for over 25 years. I keep coming back because I appreciate the professional, prompt attention to my car buying routines. Steve is quick to answ Motor for over 25 years. I keep coming back because I appreciate the professional, prompt attention to my car buying routines. Steve is quick to answer calls and questions and he follows up occasionally to make sure my needs are being met. I also appreciate the amazing service department at Wilson Motor. I'm always treated quickly and thoroughly until issues are resolved. I will continue to make Steve Allen and Wilson Motor my preferred auto buying source. More
by lancelyons
October 08, 2020
I’m so impressed with the honesty and friendliness of the Wilson motor staff. It’s always a positive experience to go in and see the guys Wilson motor staff. It’s always a positive experience to go in and see the guys More
by RCM
Employees Worked With
Other Employees :
Kaden Barr, Nate Romrell
September 08, 2020
I have taken my truck in twice for service and Lynette has been awesome both times. The first time was for my trailer power. Ed Kenley looked at it for two days and said the issue was my trailer. Wilso has been awesome both times. The first time was for my trailer power. Ed Kenley looked at it for two days and said the issue was my trailer. Wilson had it for 20 minutes and fixed the issue with the trucks power and I was on my way in less than an hour. Second time was routing oil change but was done quickly with excellent customer service from Lynette. More
by Chewy
Employees Worked With
Lynette
February 13, 2020
Made an appointment fast and work was done just as quickly. Staff was friendly. The visitors area had coffee and snacks while I waited. Close to downtown in case u need to run some errands. quickly. Staff was friendly. The visitors area had coffee and snacks while I waited. Close to downtown in case u need to run some errands. More
by curtiscrabb
Employees Worked With
Chad Ricks
