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Windward Ford of Hawaii
Kailua, HI
1,023 Reviews
Prepare to discover the perfect vehicle for you and your family at our esteemed Ford dealership in Kailua, HI. Our wide-ranging selection features powerful and spacious SUVs, such as the Ford Expedition with seating for seven or eight, as well as the Ford Explorer that exudes sleek style on the road. Our Ford SUV lineup also includes the Ford Edge and the highly sought-after Escape and Escape Hybrid.
Embrace the world of all-electric power by choosing the Ford Mustang Mach-E, the latest addition to our Ford dealership in Kailua, HI. Seeking a performance vehicle? Look no further than our Ford dealership in Kailua, HI. Our lineup includes the Ford Mustang and the exhilarating Ford GT.
At Windward Ford of Hawaii, you can also explore our exceptional inventory of pre-owned vehicles. Our selection includes meticulously maintained Ford models, along with a diverse range of cars, sedans, pickup trucks, hatchbacks and SUVs from esteemed manufacturers like Acura, INFINITI, BMW, Toyota, Honda, Chevrolet, Ford and GMC. Rest assured, all pre-owned vehicles at our Ford dealership in Kailua, HI, have undergone a rigorous inspection at our state-of-the-art Ford service center.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,023 reviews
October 10, 2024
I was purchasing this vehicle while I was still on the mainland, they made it easy for me. mainland, they made it easy for me. More
by Hoewaawahine
Verified Customer
October 10, 2024
Angela Wong at provided exceptional service! She was attentive, patient, and genuinely cared about our needs. She was attentive, patient, and genuinely cared about our needs. More
by Klinton
Employees Worked With
October 10, 2024
Windward Ford is a great dealership with awesome service and friendly, professional staff! Highly recommend! and friendly, professional staff! Highly recommend! More
by mb
Employees Worked With
October 10, 2024
This dealership has the best team on the island! You will be treated so well. I would not go to any other dealer. The team at Windward will bend over backwards for you. I love these guys and cannot You will be treated so well. I would not go to any other dealer. The team at Windward will bend over backwards for you. I love these guys and cannot recommend them enough! Angela and her team rock! More
by cballa
October 08, 2024
Al was wonderful, he had empathy and a perfect Hawaiian temperament for the sale. Guy was not your typical credit manager, but I understood he was doing his job and welcomed us in a perfect Ohana Hawaiian temperament for the sale. Guy was not your typical credit manager, but I understood he was doing his job and welcomed us in a perfect Ohana Hawaiian way. Thanks to both for making this stressful transaction a happy one. More
by Alawailana
October 06, 2024
Trying to call service department is impossible. No one answers the phone. Since they didn't answer the phone I went down in person. When I got there there were to people at the desk. Neither of the No one answers the phone. Since they didn't answer the phone I went down in person. When I got there there were to people at the desk. Neither of them were doing anything so I don't know why they couldn't answer the phone. When I asked about scheduling an appointment the soonest they could get me in would in about 2 months. We suspected that the problem with my car wasn't the car, but the charger. They were good enough to say they could order it for me just in case. I asked how long it would take and the service guy said that he didn't know so I asked if we check with the parts department people. He said no because they were closing up. It was still 20 minutes before they closed so I don't understand why he couldn't just ask them. I ended up going to another dealer who could get me in under a week and order my charger which would take only 3-5 business days. In the meantime Windward Ford has still not called me back regarding the status of the charging cable that they said that they ordered for me. Not happy at all with them. More
by kisamuk
Employees Worked With
October 03, 2024
Windward Ford is the #1 Ford shop on Oahu. 10/10 recommend them, even if the drive to them is longer. 10/10 recommend them, even if the drive to them is longer. More
by ANDREWBONSER5
Employees Worked With
September 26, 2024
Salesman Joshua was very professional and trying to help any way he could. He promised a couple of things to do even after the sale, and kept his promise. Other people in the office are also very nice and p any way he could. He promised a couple of things to do even after the sale, and kept his promise. Other people in the office are also very nice and pleasant. I gave 4 stars because I just read on their follow-up email that they promise "Full tank of gas with purchase", but we got only half. More
by ruta.verp
Employees Worked With
Joshua
