Back

Windward Ford of Hawaii - Service Center

Kailua, HI

4.3
698 Reviews

698 Reviews of Windward Ford of Hawaii - Service Center

Sort by
July 19, 2025

Windward Ford dealership service is awsome they took my truck in for service right away, they checked everything and did a complete service than notified me if anything was wrong or needed attention, I wi More

by fhapenney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alaina Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2025

Windward ford service team was knowledgeable and took the time to explain everything clearly, which I really appreciated. More

by ADR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
JJ Pedro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Sherlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Soong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Saldana
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2025

Alaina Davis, No Ka Oi! !!!! Smiles for days, great customer service. Quick turn around time More

by Leianuenuelani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alaina Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2025

They were patient with my concerns, forthright in their service recommendations, with professional maintenance results. More

by JKBONNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Soong
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

Excellent service department. Treated me like a friend and not a dollar sign. Will is the best service advisor I have dealt with in 30+ years. More

by kumukimo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Soong
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

Will and Jessica at service department are always professional and eager to assist. It’s always a pleasure bringing in my car for maintenance. This time around, it was for service due to a recall a More

by chrisramirez808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guy Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Soong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Balles
May 10, 2025

They have a qualified staff of mechanics and technicians. Just not enough of them. Our new 2024 F150 Lightning was in the shop for a week. More

by uluhao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Soong
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025

Very helpful staff. Courteous and knowledgeable. Attentive to customer’s needs. Accurate about completion of work scheduled. More

by Alohabtk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Soong
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025

I bought my 2023 Ford Bronco at Windward Ford. Shoutout to Alaina in the service department for making my first service and oil change a pain free experience AND getting some other pieces covered More

by Ryan.allee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alaina Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2025

Bought my F 150 at windward Ford. The Service department is always very helpful and courteous. More

by Redwontile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alaina Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
1
...