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Windward Ford of Hawaii - Service Center

Kailua, HI

4.1
594 Reviews

594 Reviews of Windward Ford of Hawaii - Service Center

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March 21, 2024

Customer service was wonderful. Kept me updated on delays and was friendly and courteous. Would recommend this place to anyone. More

by gmosshawaii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alaina Davis
March 21, 2024

My appointment was 9 am. Had to wait till about 10:45 am. Why? Pi’lii helped a lot. Had two factories recalls to do. Took them 15-20 minutes too do once the technician starte More

by tadao5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Caringer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Schleske
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2024

Efficient turnaround and good customer service provided. Pleasant interaction with staff. Easy to make appointment More

by jimmyvent888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina reyes 5 stars
March 20, 2024

Friendly atmosphere, employees with positive attitude and good timely service for my oil change and tire rotation. More

by jongrindle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alaina Davis
March 20, 2024

Customer service was excellent. I especially appreciated the assistance provided by Marina in the service department. She clearly explained my options and moved quickly to process m More

by dannymahea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marina
March 19, 2024

It is easy to schedule an appointment with Windward Ford Service Department. On time and completed quickly. More

by DMINNIS2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rose Rufo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Carril
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guy Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Caringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Schleske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micki (service cashier is amazingly friendly)
March 18, 2024

I have been a loyal Honda owner for years, but I purchased my first Ford in the past year. My Ford has needed more repairs under warranty in the past year than any Honda I have owned required for th More

by Hodges4joy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
March 17, 2024

I switched from another Ford dealership, and I am very happy to be coming to Windward Ford. More

by MMEADENUSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alaina Davis
March 15, 2024

I had the best experience ever with a dealership. Will at the the service desk was pleasant and communicative More

by EEKVICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
March 15, 2024

NARRATOR: (Black screen with text; The sound of buzzing bees can be heard) According to all known laws of aviation, : there is no way a bee should be able to fly. : Its wings are too small to get More

by Memasxtest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rose Rufo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Carril
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guy Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Caringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Schleske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alaina Davis , Robert Barnes
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