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Wolfchase Honda

Bartlett, TN

4.8
7,423 Reviews
We offer a hugh selection of New and Certified Pre-owned Honda automobiles at Wolfchase Honda in Bartlett / Memphis, Tennessee. We specialize in Hondas and Pre-owned Autos including used 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017 2018, 2019, 2020 and new 2021 models. We offer a great selection of cars, trucks, vans and SUVS, including but not limited to, Honda Fit, Civic, Accord, CR-V, HR-V, Pilot, Ridgeline and Odyssey. We have a State-of-the-Art Service Department with Certified, Trained Honda Technicians, a great selection and great values. At Wolfchase Honda we strive to provide truly exceptional service in a family friendly atmosphere, all while providing you with a great deal, which also means better value on your trade in. At Wolfchase Honda’s website, you can take advantage of our easy express buying advantage, search vehicles, compare vehicles, build your new car, get a quote on a new or pre-owned vehicle, schedule a service appointment, schedule a test drive, value your trade, pull a free vehicle history report on pre-owned vehicles and much more. We've been voted numerous years as the Best New Car Dealership by the people of Bartlett, including this past year. Many people travel from all around to purchase a car from Wolfchase Honda, people from Nashville, Jackson, Knoxville, Tupelo, Oxford, Tennessee, Mississippi, Arkansas, Missouri, Kentucky, Illinois and many more. If you have a special request or would like any extra help finding a Honda in our area, please contact us. We look forward to being your automotive partner.
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2982 N Germantown Rd

Bartlett, TN

38133

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Showing 7,423 reviews

June 25, 2020

Great service and really tries to do what is nest for the buyer! The guys in the sales and finance dept were very friendly and did all they could to satisfy us. More

by ALEXANDKATLYN
Recommend Dealer
Yes
Employees Worked With
Reggie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abner Turner
June 25, 2020

Great service I have used Wolfchase Honda for several maintenance related items. Their friendly staff not only provide great customer service, but they are just nic More

by GOODWIN1027
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth "Rags" Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lea Lawrence, Tony Duggan, Mario Rossi
June 25, 2020

Friendly and great service. upon arrival I was met with a friendly and quick service. Mr. Kenneth Jones met me with a smile and quickly determined the reason for visit. More

by wwood10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth "Rags" Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2020

my experience was outstanding. I arrived on time, pulled my car in and the service pople got me within an hour. I don't recall who the service people were. I know it was a nice l More

by ALICIA25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June 25, 2020

Mr.Alexander provided great customer service that exceeded my expectations. He went over and beyond to explain the best options that would benefit the longevity of my car. More

by teneshiaaa
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2020

3 HOUR OIL FREE CHANGE Went in for my 2nd free oil change on my new car and I sat for almost 3 hours waiting. I will not be back for paid oil changes More

by jcramin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dexter Alexander
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2020 -

Wolfchase Honda responded

Thank you for choosing Wolfchase Honda for your recent service needs, and for taking the time to leave feedback. I'm sorry to hear that you had a negative experience due to the long wait time, I certainly understand your frustrations, as a 3 hour wait time is simply not normal or expected. With the stay at home orders opening up, we have been inundated with oil and filter changes. To do them properly without sacrificing quality and bypassing inspections, a properly done oil and filter change takes about 45 minutes. With a back up of customers, our Service Technicians are working as hard as they can and as quickly as possible without compromising the quality of service to the vehicle and the customer. While we are working to improve the wait time, it does not make up for your long wait, and again I apologize on behalf of our entire service team. Thank you for your business and I hope you will give us another chance once things somewhat return to normal.

June 25, 2020

Service center has really gone bad. Service advisor kept calling me by a different name, I got a 30000 mile service, but advertised discounts were not applied. AND, I keep getting advertisements saying my 3 More

by JOC4001
Recommend Dealer
No
Employees Worked With
Not, Listed
Jul 07, 2020 -

Wolfchase Honda responded

Thank you for taking the time to provide feedback regarding your recent visit to our Service Department. I"m sorry to hear you had a negative experience in our Service Department and would like to remedy the situation. I have tried to find your contact information based on your user name, but I have been unable to determine your identity without an employee tagged as well. If you can please respond privately to me with your name, I will be happy to investigate the situation and hopefully take care of this for you.

June 25, 2020

Enjoyable We have bought two vehicles from Wolfchase Honda so far and have had no one else touch both vehicles for servicing. Each visit has been friendly and e More

by VOLIVER64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Werner
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2020

I love bringing my car to this location . They are generous and very professional and the service is just wonderful.Dexter Is about his business and helping very friendly . More

by MMILTON01
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dexter Alexander
June 25, 2020

Jason was great to work with! They were flexible with my terms, and we able to give me a great deal on my new car as well as my trade in. More

by SILVERWIND912
Recommend Dealer
Yes
Employees Worked With
Trevor Werner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Tao
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