
Wolfchase Honda
Bartlett, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 7:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Charged for services I asked not to be done Dropped m vehicle off and the intake service member asked me all the service and issues I was dropping my car off for. He said so rotate tires. I said Dropped m vehicle off and the intake service member asked me all the service and issues I was dropping my car off for. He said so rotate tires. I said NO please do NOT rotate the tires. He asked me 3 different times and I again confirmed please do NOT. He also kept asking me the issue with my car and tried to type the check engine light was on and I corrected him that it was NOT. Yet when my service team member called me to confirm he stated your check engine light is on correct and I said no. He removed that note. When I picked up my car I was surprised by the costs but was late so I just paid the bill to let the cashiers leave. Got in my car and the tires had been rotated and I was charged for that unwanted service. My service guy Tony is great and helps very well. This is NOT about his performance at all. More
Superior Customer Service! Customer service was excellent from the moment I drove under the 'make-shift' service tent until my vehicle was delivered to me curb side for pick-up! Customer service was excellent from the moment I drove under the 'make-shift' service tent until my vehicle was delivered to me curb side for pick-up! Great job Honda! More
Excellent dealership. Period. Met my needs, worked with my wife to find the best deal on what she was looking for in options. Gave a great deal on my trade-in allowing for me to on Met my needs, worked with my wife to find the best deal on what she was looking for in options. Gave a great deal on my trade-in allowing for me to only take a few hours to go from one vehicle to the next start to finish. All the employees I saw throughout the experience were friendly and helped make it feel like we were all family, not just the salesman I was dealing with. Second new car I have bought from this dealership, their commitment to excellence is why I will continue to purchase my Honda’s from this place. More
Great informative rewarding experience Salesman Hamilton Smith made sure I checked out several vehicles. I compared sedans, hatchbacks & SUVs. He was accommodating. Made sure all my needs w Salesman Hamilton Smith made sure I checked out several vehicles. I compared sedans, hatchbacks & SUVs. He was accommodating. Made sure all my needs were met. More
excellent service Mike Sakaan was a great salesman. He did not try to push us to make a sale. He did not bother me with unnecessary phone calls. He was very friendly an Mike Sakaan was a great salesman. He did not try to push us to make a sale. He did not bother me with unnecessary phone calls. He was very friendly and did a great job working with me In completing the sale. Great guy! More
Found the perfect first car on good price! Thank you for the wonderful customer service.Terence Williams and Mark Brown are very helpful in my first car purchase, I found the perfect car which Thank you for the wonderful customer service.Terence Williams and Mark Brown are very helpful in my first car purchase, I found the perfect car which suffice my needs with good deals. More
13 is a LUCKY number! This was by the far the BEST anniversary and experience all in one evening!!! My husband and I stopped in to look and Mr.Harmon met us immediately. W This was by the far the BEST anniversary and experience all in one evening!!! My husband and I stopped in to look and Mr.Harmon met us immediately. We told him what we wanted and he went straight to work. We left to make dinner reservations and received a text to meet him back at the dealership after dinner, that the deal was DONE. He stayed way past quitting time and with the exceptional service of Bill Thomas in finance as well, select brand new car owners. These 2 men went above and beyond, restoring my faith in customer satisfaction. Wolfchase Honda is exceptional!!!! More
Pleasant and helpful great to work with - kind friendly and honest people - deal was done in a timely manner. Negation process was clear and fair. Car was every thing we w great to work with - kind friendly and honest people - deal was done in a timely manner. Negation process was clear and fair. Car was every thing we was told and expected More
Great job! I always come this location and the guy name is skylar always helps me and my friends and family, great personality and customer service as well exper I always come this location and the guy name is skylar always helps me and my friends and family, great personality and customer service as well experience is outstanding! More
Awesome This dealership exhibits exemplary performance at all times. Before you can get out of your vehicle, someone is approaching you, ready to assist you. This dealership exhibits exemplary performance at all times. Before you can get out of your vehicle, someone is approaching you, ready to assist you. Sales, service, customer service, or management, it doesn't matter, all are professional, friendly and more than willing to assist you. I love this dealership!!! More