Back

Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,969 Reviews

3,969 Reviews of Wolfchase Honda - Service Center

Sort by
June 04, 2021

Exceptional service and very knowledgeable on maintenance. Great experience! The only reason why I marked low price was because I want everything cheap. Great value and low cost. More

by JAMES SOLOMON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Wolfchase Honda responded

Thanks for taking time out of your day to leave such amazing feedback regarding your recent visit to our Service Department. We're so happy to hear that you had a great experience and enjoyed dealing with our team. I will pass your feedback along to our Service Manager as well. We value your business and look forward to serving you again.

June 03, 2021

Great experience of warrenty service, of riding service, and of very friendly staff, and the overall experience was awesome. Josh Matson was an exceptional worker who gave all of service information. More

by JSSCHO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Matson
Jun 09, 2021 -

Wolfchase Honda responded

Thank you for taking time out of your day to provide our Service Center with such amazing feedback regarding your recent visit. It's great to hear that you enjoyed working with Josh. Josh is a valued member of our Service Team and always goes above and beyond to provide our clients with exceptional service. We appreciate your business and look forward to serving you again.

June 02, 2021

I advised the technician I was headed to Cincinnati,Ohio and needed and oil change, all tires checked and all fluids in tact for the road trip. I went to use the wiper fluid for debris and smudge from bad w More

by SHARPTAKIA24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t remember
Jun 07, 2021 -

Wolfchase Honda responded

Thank you for taking the time to leave feedback regarding your recent visit to Wolfchase Honda's service center. I'm so sorry to learn that your wiper fluid was not checked and/or filled for you and I completely understand your frustrations.. This is a normal procedure during an oil and filter change and I will certainly pass your comments along to our Service Manager to review and coach with the technician that performed your service. If you could respond privately to this response with your email address and/or complete name, I would like to make this right for you. We value your business and want you to be completely satisfied.

Jun 08, 2021 -

SHARPTAKIA24 responded

Good morning, Thank you for this response. My name is Takia Sharp and my email is sharptakia24@yahoo.com.

May 30, 2021

They did a fantastic job on my car. The customer service was very professional and he was very informative. He kept me posted along the way. More

by DALEE7851
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth "Rags" Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2021

Very pleased with the service and the professionalism and the work and the work and the work and the work and the work and the work More

by rachanta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skylar Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021

Love the service they makes me feel good about my car and getting it served with you all and they keep coming by and making sure that you is ok More

by BARRYBRYNABRYNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Wolfchase Honda responded

Thanks so much for taking the time to provide feedback regarding your recent visit to Wolfchase Honda's Service Center. We're happy to hear that you enjoyed the experience and the attention provided during your wait. We value your business and look forward to serving you again.

May 27, 2021

Always good service. Even though I didn’t have a time to bring my car in for an oil change and air tire problem, they got me right in and was out in reasonable time. I don’t know who waited on me. More

by paamos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Werner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Thomas, Richard Hall
May 28, 2021 -

Wolfchase Honda responded

Thanks for taking time out of your day to leave our Service Center a 5-star rating. It's great to hear that you got in and out in an efficient amount of time and found everything to be great. We value your business and look forward to serving you again.

May 27, 2021

I'm following John Tierney where he goes because he has been my service advisor for probably 18 years. He always has been honest with me! More

by stevewelch40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Wolfchase Honda responded

Thanks so much for your loyalty to John and your recent service visit at Wolfchase Honda. John is a valued member of our Service Team and we were are very lucky to have him on our team. We truly appreciate the feedback and your business.

May 27, 2021

I had a great experience with Wolfchase Honda! They were able to complete the diagnostic and figure out what what was wrong with my car! Everything was done as efficiently as possible. More

by GRACHE39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Matson
May 28, 2021 -

Wolfchase Honda responded

Thanks for choosing Wolfchase Honda for your recent service needs, we appreciate your business. It's great to hear that our team got your issues diagnosed and taken care of in an efficient manner. We value your business and your opinion.

May 24, 2021

Always friendly and update information needed for future repairs. Thanks for your support making sure I’m safe driving my car after service at Wolfcase Honda More

by TATE3682
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Wolfchase Honda responded

Thank you for taking the time to leave an excellent rating regarding your recent visit to Wolfchase Honda's service center. We truly appreciate your continued loyalty and look forward to your next visit.

...
62
...