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Woodfield Lexus

Schaumburg, IL

4.9
1,348 Reviews
At Woodfield Lexus, our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. Woodfield Lexus is a "Elite Of Lexus" Dealership
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350 E Golf Road

Schaumburg, IL

60173

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Showing 1,348 reviews

May 14, 2024

This is the fifth car I leased through Dan. Dan went out of his way to find the exact new car I wanted. He is very professional and understanding of my needs. He always makes sure that I am per More

by Lenwiatr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caryn Szoldatits
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024

After my recent service, there were a couple of issues that Woodfield Lexus quickly and effectively handled. Matt the tech was even sent to my house to resolve an issue with my glove box. He and my servic More

by ed_ip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt (Tech) - 5/5 stars
May 08, 2024 -

Woodfield Lexus responded

We're thrilled to hear that you're happy with our service and that you've been a loyal customer for so long. Your understanding and support mean a lot to us. Rest assured, we're committed to addressing any issues promptly and doing everything we can to ensure your satisfaction. Thanks again for your feedback and for being part of our community!

May 02, 2024

Very pleasant and very good communication and the salesperson was very efficient and very personable More

by dal3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Josefik
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Woodfield Lexus responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with us and we hope you are enjoying your new car. If you ever need anything else or have any questions down the road, don't hesitate to reach out. Wishing you countless miles of joy and adventure with your new wheels!

April 30, 2024

My experience at Lexus dealer, was an awesome and smooth process. Mustafa made my experience delightful, he was very professional and knowledgeable about any query I had. Thank you Mustafa 😊 More

by alexisstokes40
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mustafa Dagoglu
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Woodfield Lexus responded

It was our pleasure assisting you with your purchase, Alexis. We look forward to working with you on your Lexus needs for many years to come. Thanks again and we hope you are enjoying your new car and wish you many happy miles!

April 26, 2024

Great experience working with Mustafa to purchase my NX 450h+. He was transparent and patient, explaining the costs and breakdowns, and made the whole process go smoothly. By the end of the day I had my ca More

by mfrank88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caryn Szoldatits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mustafa Dagoglu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Woodfield Lexus responded

Frank, we're delighted to have been able to assist you with your purchase! Thank you for choosing us, and we're excited to continue serving your Lexus needs for years to come. If you ever have any questions or need assistance, feel free to reach out. Enjoy your new car, and here's to many happy miles ahead!

April 25, 2024

Great experience purchasing our first Lexus! Working with Mustafa was easy and straightforward. We hope this to be the beginning of a great experience as Lexus owner. Pressure from the financ More

by RainIn2024
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mustafa Dagoglu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Woodfield Lexus responded

We're delighted to have assisted you with your first Lexus purchase. Your feedback about the finance process is valuable to us, and we're sorry if there was any discomfort during that part of your experience. We're here to make your car-buying journey as smooth as possible, We are hoping you are enjoying your new car! Here's to many happy miles ahead! If you ever need anything else, don't hesitate to reach out to us!

April 23, 2024

This is my 2nd Lexus. I did 100% of the service at Woodfield Lexus on my 1st, and that is what brought me back. I got the chance to work with Mustafa this time around and More

by Ed Snoble
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yasmine LoBue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mustafa Dagoglu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Woodfield Lexus responded

We're thrilled to hear that you're pleased with your recent purchase and experience! It's our pleasure to continue serving you for all your Lexus needs. If there's anything else we can assist you with or if you have any questions, please feel free to reach out anytime. Enjoy your new car, and here's to many happy miles ahead!

April 05, 2024

Mustafa made the entire buying experience very easy. He explained everything very well through the phone and was very transparent about every cost associated w the vehicle. By the time I made it to the More

by danae.a.lopez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yasmine LoBue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mustafa Dagoglu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Woodfield Lexus responded

We wanted to extend my sincerest gratitude for your recent purchase and for sharing your thoughts on your experience with us. It was truly our pleasure working with you, and we're delighted to have you as our customer! Thank you once again for choosing us for your Lexus needs. We're committed to providing you with exceptional service and support for many years to come, and we look forward to assisting you every step of the way. We genuinely hope that you're thoroughly enjoying your new car, and we wish you many happy miles ahead!

April 02, 2024

This was the second vehicle I bought from Dan. He is very knowledgeable about both the vehicles and the sales process which made the whole sale painless. He worked with myself and the sales manage More

by NX buyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dan Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Woodfield Lexus responded

We are thrilled to continue to work with you on your Lexus needs! Thank you again for your purchase and for sharing your thoughts. We hope you are enjoying your new car and wish you many happy miles!

April 01, 2024

Mustafa made buying a Lexus from Woodfield Lexus a very pleasant experience. Found the car I wanted and after negotiating a price, the rest of the experience was very good. Mustafa is very alert in knowi More

by npasq
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mustafa Dagoglu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Woodfield Lexus responded

It is our pleasure working with you on your new car! We look forward to continue to assist you with you with your Lexus needs for years to come. Thank you again for your purchase and for sharing your experience. We hope you are enjoying your new car and wish you many miles of smiles!

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