Yonkers Honda - Service Center

Best customerservice Ever Christie is so helpful, wonderful and very professional, always alert in reminding about my upcoming appointment, she always in a great mood which cha Christie is so helpful, wonderful and very professional, always alert in reminding about my upcoming appointment, she always in a great mood which changes the environment meaning if you aren't in a good mood she'll put a smile in your face, Honda is very lucky to have someone as great as she, because of her am very loyel with honda More

Not Like Other Car Dealerships When Boris said that they do business with honesty and integrity, I told him that those two words don't normally go with a car dealership. He was righ When Boris said that they do business with honesty and integrity, I told him that those two words don't normally go with a car dealership. He was right. We sold our 2012 Honda CR-V on Monday, September 22nd, 2014, because they gave us a price we could both agree on and stuck to it. They don't waste time and energy by trying to con and swindle like many dealerships do. In the end, they made us a happy and satisfied customer. Boris was great, but so was Chris Gilbert, manager. More

Doing the Right Thing I have a Honda 2006 Civic LX which I bought from YH, (new). I used them for regular service for a few years and then found another shop closer to my I have a Honda 2006 Civic LX which I bought from YH, (new). I used them for regular service for a few years and then found another shop closer to my apartment in Manhattan. I recently discovered that my almost new rear tires had become choppy and had uneven tread wear, ( my shocks and struts had been replaced a year before the tires). I discovered that Honda had issued a service bulletin a few years ago that included my model car and a problem with the rear upper control arm kit leading to uneven tire wear. Long story short, I brought the car in and YH told me that they did not see my model VIN listed with regards to the recall but they would discuss with the service manager. At this point I really wanted to stand up and yell, "I am mad as xxxx......" A few hours later Mike called me and told me that the SB had expired, (which is why my VIN was not listed) but assured me that Honda America would most likely honor the repairs and would contact them. And, in fact they did!! Thank You Mike and Alex for advocating for me. You earned a customer for life. Regards, Bob More

Very Attentive and Thorough I have had the pleasure of working with Michelle and the Yonkers Honda Service staff for most of the decade in which I have owned my 2005 Accord. Mich I have had the pleasure of working with Michelle and the Yonkers Honda Service staff for most of the decade in which I have owned my 2005 Accord. Michelle has always patiently listened to every question I have had, responding with a knowledgeable answer either on the spot or after consulting with the mechanic, but she always gets back to me. The car has needed very few repairs but when it has she has consistently provided detailed explanations as to why the work was needed. Michelle also patiently helps me keep track of the maintenance as she knows I always want the car in top running order, and yet she does not try to oversell anything. On occasion I have dealt with other managers at this service center and they have also been very helpful, but am particularly appreciative to have benefitted from Michelle's knowledge, attention to detail, and customer service commitment. More

They helped us. My husband and I had a problem with Yonkers Honda Service Center. However, once the owners became aware of the problem, they showed their concern, an My husband and I had a problem with Yonkers Honda Service Center. However, once the owners became aware of the problem, they showed their concern, and have resolved the issue. I would recommend them. More

I've had nothing but positive experiences with Yonkers Honda. The staff is extremely pleasant and very easy to work with. The turn around for the service I've requested has been phenomenal (usuall Yonkers Honda. The staff is extremely pleasant and very easy to work with. The turn around for the service I've requested has been phenomenal (usually same day). Their shuttle service is also a key factor when dropping off the car (since I take Metro North to NYC). They are also great with pricing and have accepted other Honda competitors service deals. After previous negative experiences with other Westchester Honda dealers, Yonkers Honda is a breath of fresh air and I wouldn't bring my car anywhere else! More

Recently my car has been repaired by 500 Yonkers Ave HONDA. Typically you may hear complaints about service instead of praising the employees however I think this is something EVERYONE should know. From HONDA. Typically you may hear complaints about service instead of praising the employees however I think this is something EVERYONE should know. From start to finish I had an extraordinary experience and I believe this company should be honored to have a team member such as Ms. Michelle. I was completely distraught over my car which I crashed on Feb 3, 2014. I was beyond confused as far as who to call, if or when I should call etc. Michelle somehow found a way to communicate effectively with me although I was very aggravated, again because I didn't know what I was doing. She explained every step of the way to me and guided me through the whole process even when we hit bumps in the road because a lack of communication through my insurance company (ESURANCE... WHICH IS A TERRIBLE COMPANY!!!!). She was able to obtain all the necessary information in order to eliminate me out the equation so that I didn't have to keep calling my insurance company. It was really such a great experience and I would recommend this service to ANYONE alive! Again I can't thank you enough for hiring such a loving and compassionate employee such as Michelle. And what's best is she knows what she's talking about and how to expedite things smoothly. She deserves a raise or a vacation! Or maybe even a new Honda on the house ;). Again thank you so much for everything and please thank Michelle Rivera for me she was fabulous and so was the cashier, Christie and all the gentelman who brought my car out to me!!!!! THANK YOU ALL! More

2014 will mark the 30th year that I have been dealing with Yonkers Honda. They are a family owned business that really cares about the customer. I travel 90 miles round trip for service plus a bridge t with Yonkers Honda. They are a family owned business that really cares about the customer. I travel 90 miles round trip for service plus a bridge toll. They must be doing something right. More

My name is Kenneth and I retract/recall my review made on 5/19/13 and my complaint of not getting the assistance and cooperation from Yonkers Honda service Dept regarding my faded side view mirrors and my bl 5/19/13 and my complaint of not getting the assistance and cooperation from Yonkers Honda service Dept regarding my faded side view mirrors and my bluetooth repaired/replaced. Today, 5/20/13 Mr. Richard Stein the salesman I purchased the my Pilot from spoke with Richard, the service manager and have contacted me that the necessary service and repairs/replacements will be done under warranty. This makes me very happy and it makes Yonkers Honda the reputable dealership that everyone had told me. I appreciate the fact they will take care of this cosmetic problem. I thank you gentlemen. Yonkers Honda is a true dealership that strives to make and keep custonmers happy. So if anyone is looking for a new Honda, Yonkers Honda is the place to go for your new car. More

Just came back from having the timing belt changed on my 2002 Accord V6. Yonkers Honda is the ONLY service center that touches my car. I am extremely careful about getting it serviced and they have contin 2002 Accord V6. Yonkers Honda is the ONLY service center that touches my car. I am extremely careful about getting it serviced and they have continued to give me excellent service since 1984. I am NOT related to them or compensated for my review. They do care about the customers and it shows. More