Yonkers Kia

She was courteous and professional. Provided all the information asked and made some suggestions too. Provided all the information asked and made some suggestions too. More

BUYER BEWARE! Yonkers Kia (or is it Tasca) does not perform services they charge you for. I just took my 2023 Kia Sportage in for minor services (NYS State Inspect Yonkers Kia (or is it Tasca) does not perform services they charge you for. I just took my 2023 Kia Sportage in for minor services (NYS State Inspection, Oil Change, and Tire Rotation). As a precaution, I marked the tires so that I could confirm that they were rotated. After waiting about 2 1/2 hours, I was told the car was ready. I paid the bill, which included the charge and statement that the tires were rotated. I immediately observed that the tires, as marked were in their original positions and NOT ROTATED! I saw the person that identified himself as the sales manager sitting in his office (he did not introduce himself, there were no business cards available on his desk or name plate on his desk or door. I expressed my concerns and he did not immediately respond. When I asked what he thought, he simply said he was totally embarrased, got up and left his office. He left me standing in service; I assumed he was going to the service desk. I never saw or spoke to him again on that visit. Based on the service writers reactions, he must have briefed them. All I heard them saying in hushed tones was "he marked the tires." Based on everyones reaction, it did not seem to be that they were surprised by what happened, but shocked that they got caught. I told them I wanted my car with the tires rotated and completed within 15 minutes, which they did. NO EXPLANATION, NO SERVICE MANAGER, NO PROFESSIONAL RESPONSE TO WHAT HAPPENED, NO FOLLOW-UP. I waited two business days before posting my experience online to warn other potential customers. More

⭐☆☆☆☆ July 5, 2025 Purchase – Broken Promise from Salesperson I purchased my vehicle from Yonkers Kia on July 5, 2025, and unfortunately, my experience with the salesperson Nelvin was very disappo Salesperson I purchased my vehicle from Yonkers Kia on July 5, 2025, and unfortunately, my experience with the salesperson Nelvin was very disappointing. At the time of signing, he clearly promised to include a free set of All Weather Floor Mats. I appreciated the gesture and trusted his word. However, once the deal was finalized, he claimed the mats were out of stock and said he would order and ship them to me. Three weeks later, nothing has arrived. I’ve texted and called multiple times, and he only responded once with vague excuses. The truth is, Kia or Amazon have these mats in stock all the time—they cost around $200 and can be delivered in two days. So what’s the excuse? This isn’t about the money. It’s about trust. Nelvin acted friendly and honest before the sale but changed completely after signing. It makes me question whether this is a common tactic at this dealership—promise something to close the deal, then ignore the customer once the papers are signed. I’m very disappointed and would not recommend trusting verbal promises at this dealership. I hope management takes note, and I urge future buyers to get everything in writing. More

Reasonably flexible on price and very good at setting up deal parameters and all paperwork ahead of time to limit the amount of time needed to close at the dealership. deal parameters and all paperwork ahead of time to limit the amount of time needed to close at the dealership. More

I would like to commend Ramon Mendoza for his excellent work ethics, I had a very bad experience with another sales person. Ramon stepped in and what an awesome person he is. TASCA you are very luck to hav work ethics, I had a very bad experience with another sales person. Ramon stepped in and what an awesome person he is. TASCA you are very luck to have this wonderful person working for your company. He truly deserve a promotion. Ramon please keep up the good work. I truly appreciate your help with my purchase and I know I can count on you if I have any question. I would recommend this dealership only because of Ramon and Melvin More

My experience with Roberto Castillo at Kia was excellent. He was very attentive and explained all of my options. Wiki fervently recommend Kia Dealership to all my family and friends. He was very attentive and explained all of my options. Wiki fervently recommend Kia Dealership to all my family and friends. More

Roberto Castillo at Yonkers Kia is Amazing. I have been doing business with him for 20 yrs and I'm never disappointed. I have been doing business with him for 20 yrs and I'm never disappointed. More

We loved working with Nelvin. He was able to immediately find the car we needed, he was knowledgeable and friendly and patient as we went through our process. He understood what w He was able to immediately find the car we needed, he was knowledgeable and friendly and patient as we went through our process. He understood what we were looking for and we were able to come to a fair deal that left us incredibly happy. Yonkers Kia had gained fans and what we hope to be a long term partnership. After a rough experience with a previous dealer we are so happy with our new car and with how this entire process went down. Nelvin is an excellent member of the Yonkers Kia team and I can’t recommend working with him enough. More

Entire staff from sales person to the manager were courteous, knowledgeable and very friendly-made it a very positive experience (would highly recommend) courteous, knowledgeable and very friendly-made it a very positive experience (would highly recommend) More