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Younger Nissan of Frederick

Frederick, MD

4.9
2,940 Reviews
*********How does Younger Nissan of Frederick have so many reviews?********** It's simple - unlike others, we ask every single customer to review their experience with us. It doesn't matter If you purchase a vehicle from our friendly sales staff or you have your vehicle in for service. Though we try, not everyone has a perfect experience. And that's ok - we know we mess up and when we do we want to hear about it! It's how we get better. We strive to become more transparent while improving our level of customer service for YOU. With your feedback, we'll continue to improve our process and customer service. Thanks to everyone that has provided feedback thus far!
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7418 Grove Road

Frederick, MD

21704

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Showing 2,940 reviews

July 07, 2018

My 2018 Altima Steve is a very dedicated salesman. He wanted to make sure I felt comfortable with my car & all of the new technologies that went with it. And he ha More

by happycustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Latour, Allen Bostic
Jul 10, 2018 -

Younger Nissan of Frederick responded

We like happy customers, so welcome to the family here at Younger Nissan. . Regards Steve Farley GM

July 07, 2018

Thanks guys Great buying experience, everyone was friendly and made the process easy. Xzavior was great, he took care of everything quickly and efficiently and st More

by Erich shuman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Beleznay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Harley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xzavior Sappington-Spriggs
Jul 10, 2018 -

Younger Nissan of Frederick responded

Wow I like to keep seeing happy customers, keep it up. Regards Steve Farley GM

July 07, 2018

Routine maintenance I went in for an oil change and brake fluid exchange. Allen got me checked in right away and before I knew it, my car was done and I was out the door. More

by Scallicutt1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Bostic
Jul 10, 2018 -

Younger Nissan of Frederick responded

Glad to hear the snacks are good and glad to hear you are happy. So thank you for your business. Regards Steve Farley GM

July 07, 2018

Great!! I normally work with Doug Rice when he is available he has always been fantastic to work with. This time I worked with Carl and he was just as awesom More

by Debi Reed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl
Jul 10, 2018 -

Younger Nissan of Frederick responded

Teamwork I like it keep it up guys, our customers are so important. Regards Steve Farley GM

July 06, 2018

Purchase of a Nissan Rogue I do not like buying a car because of the high pressure sales techniques, the tiresome negotiation tactics where salesman & sales manager tag team to More

by Deacon John & Angela
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2018 -

Younger Nissan of Frederick responded

Thank Joe for making there buying experience easy. Regards Steve Farley GM

July 05, 2018

Great First Time Experience!! This was my first time buying a new car and Jim, Ed, and Rob made it as pain free as possible. I didn't feel pressure to buy something I didn't want a More

by rkmanu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Beleznay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Harley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Burdis
Jul 10, 2018 -

Younger Nissan of Frederick responded

Thanks team for taking care of our valuable customers. Thanks Steve Farley GM

July 05, 2018

Best pricing, friendly employees. Great experience! This was my daughters first time experiencing her own car purchase (she was not involved with her first car purchase). This was the first place we st More

by mmcleod73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Harley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl Brady, Jesse Torreyson, Tony Araujo
Jul 10, 2018 -

Younger Nissan of Frederick responded

Wow way to make our customer feel welcome. Thank you Steve Farley GM

July 02, 2018

Great salespeople, great values, great treatment I recently moved to the area. While on an advance trip I stopped in to inquire about a Rogue they had for sale. While that unit wasn't available at th More

by jsc_in_md
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Latour, Jesse Torreyson
Jul 10, 2018 -

Younger Nissan of Frederick responded

Thank you for your business and your kind words. Regards Steve Farley GM

July 01, 2018

Overall good experience. I had an overall good experience at this dealership. The employees were friendly and weren't pressuring at all to make a sale. The only issue I had wa More

by maravilla13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Fultz, Jesse Torreyson
Sep 13, 2018 -

Younger Nissan of Frederick responded

Thank you for giving your feedback it is important. Regards Steve Farley GM

June 30, 2018

Good experiance They were very helpful with all my questions. One issue was having my credit frozen due to the Equifax breach. This made the process last longer tha More

by Wayne W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Torreyson, Xzavior Sappington-Spriggs
Jul 10, 2018 -

Younger Nissan of Frederick responded

Thanks for the business and let us know about the service you receive from our service dept. Regards Steve Farley GM

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